Ourisman Volkswagen of Laurel
Laurel, MD
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Easy and Pleasant My wife and I had a very easy and pleasant buying experience. We want to thank Anthony Davenport for making it happen! No playing games, direct and to My wife and I had a very easy and pleasant buying experience. We want to thank Anthony Davenport for making it happen! No playing games, direct and to the point!!! More
A new car--Honda FIT 2016 The experience I had at Ourisman Laurel was the best car experience I ever had. I initially went in to see about saving my 2005 Honda CRV, but, with t The experience I had at Ourisman Laurel was the best car experience I ever had. I initially went in to see about saving my 2005 Honda CRV, but, with the assistance of Brandon Hickson-Hamilton and Debbie Lewis, I ended up with a new Honda FIT 2016!! Brandon Hickson-Hamilton met me with a bright smile and an extremely helpful attitude. He listened carefully about my concerns (about a new car payment), patiently showed me the two styles I thought I wanted yet surprised me with me Honda FIT 2016. His knowledge about the all the cars blew me away!! From collecting my information to the end of the sale, his famous words were "It will be fine!!" And it was!! For the past two days, I have been in hog's heaven with the car. Debbie Lewis, in finance, was a dream to work with. She patiently shared her vast knowledge about financing, which allowed me to buy the car. Both Brandon and Debbie exude such a positive, caring, and warm energy,(which is rare to find these days). Both thoroughly explained all terms carefully, and didn't hesitate to repeat answers to my questions. I will definitely steer my friends to Ourisman Laurel, where customer service is supreme!! More
we really have enjoyed working with you to purchase 2 cars, i will continue to work with you for future vehicle purchases of Honda thanks Laura , Rob for your services were top of the line and we'll always i will continue to work with you for future vehicle purchases of Honda thanks Laura , Rob for your services were top of the line and we'll always buy from you when we buy a Honda More
Excellent buying experience James Jones helped me select the model with no pressure to buy. I got everything I wanted at a fair price. They met the trade in quote I got form CarM James Jones helped me select the model with no pressure to buy. I got everything I wanted at a fair price. They met the trade in quote I got form CarMax, Debbie Lewis was helpful too. More
2016.5 Honda CR-V Sales Manager Rob Mil was very responsive to my email requests and Sales Consultant Brandon Hickson-Hamilton was extremely helpful in helping us the c Sales Manager Rob Mil was very responsive to my email requests and Sales Consultant Brandon Hickson-Hamilton was extremely helpful in helping us the choose the car and options that best suited our budget and needs. Brandon was patience in explaining the process and showing us how to use the features in the car. Finally, Business Manager, Debbie Lewis, was thorough but expedient and helped simplify the purchase process. Great team - highly recommend! More
Outstanding Buying Experience Ramon and Earl were pleasant, professional and worked well together. Never felt pressured during the purchase. I would recommend Ourisman Honda in L Ramon and Earl were pleasant, professional and worked well together. Never felt pressured during the purchase. I would recommend Ourisman Honda in Laurel to my family and friends. More
Wonderful experience I'm a out of town buyer which I had a wonderful time at the dealership I was greeted at the door with my salesman he knew actually who I was before te I'm a out of town buyer which I had a wonderful time at the dealership I was greeted at the door with my salesman he knew actually who I was before telling him who I was. I was satisfied with the customer care and everyone seemed so polite and comfortable and positive energy More
Tremendous Customer Service! The entire team at Ourisman Honda is first class! Brandon in sales always makes the process stress-free and enjoyable. I have purchased my last 6 ca The entire team at Ourisman Honda is first class! Brandon in sales always makes the process stress-free and enjoyable. I have purchased my last 6 cars through Ourisman. Their honesty, customer service, and loyalty are the main reasons I will continue to keep coming back for my car purchases. I look forward to working with Ourisman for years to come! More
Wonderful place to buy! After shopping around at several Honda dealers, and having a fairly negative experience at one in particular, it was a breath of fresh air to come to After shopping around at several Honda dealers, and having a fairly negative experience at one in particular, it was a breath of fresh air to come to Ourisman Honda of Laurel. Laura was kind, attentive, professional, and very helpful and knowledgable from the first hello to the final handshake. Everyone stayed over 1.5 hours after closing to finalize our sale so that we could leave the lot with our new car that night. We chose to buy our new Civic there specifically because of the level of service we experienced. More
Patiently working throughout the process Maxine was very genuine and tried hard to get a better deal for my new purchase . She was very patient and extremely helpful through out the process , Maxine was very genuine and tried hard to get a better deal for my new purchase . She was very patient and extremely helpful through out the process , following up diligently . Will definitely recommend her service when you visit Ourisman for a Honda purchase .Finance manager Walter was very helpful and explaining in detail all the nuances . More