Ourisman Volkswagen of Laurel
Laurel, MD
Filter Reviews by Keyword
By Type
Showing 1,172 reviews
Ongoing Great Customer Service I just wanted to give a shout out to Ourisman Honda of Laurel and Anthony Daveinport. My husband and I purchased our new 2017 Honda Accord back in Sep I just wanted to give a shout out to Ourisman Honda of Laurel and Anthony Daveinport. My husband and I purchased our new 2017 Honda Accord back in September. Anthony made the purchase smooth and easy. He was very friendly and helpful. Now 2 months after the purchase I have reached out with a few questions regarding maybe adding a few things to our vehicle such as a remote start and I received a very quick response with all my questions answered. So the great customer service of Ourisman Honda and Anthony Daveinport did not stop after our deal was done. They are still there to support their customers. We were and still are very well pleased. Sincerely, Nancy Miller More
Best price ever! I've visited a dozen of dealership in Maryland and got an unbeatable price from Brandon! There is no waiting time at Ourisman Honda Laurel. I didn't I've visited a dozen of dealership in Maryland and got an unbeatable price from Brandon! There is no waiting time at Ourisman Honda Laurel. I didn't make an appointment with Brandon but still was served immediately when I arrived. Brandon helped me with great patience and all unnecessary fees were waived from the final price. I will recommend this dealership to everyone! More
Exemplary Sales Consultant I was greatly impressed with the service I received from Anthony Davenport. He was extremely courteous and professional in his interactions with me. I was greatly impressed with the service I received from Anthony Davenport. He was extremely courteous and professional in his interactions with me. Mr. Davenport paid attention to the amount I told him I was willing to spend on a car and the features I wanted. Based on his responses to my questions, I was extremely confident about making a decision after having been shown only two cars (I had recently researched Honda Accord sales prices). I actually purchased the first car he showed me. I continue to be very satisfied with my new Honda Accord because it suits my needs, and I know I got a good deal! More
Great Service They were prompt and communication was easy. They worked with my credit score and help find a lower interest rate than i anticipated. I was happy to They were prompt and communication was easy. They worked with my credit score and help find a lower interest rate than i anticipated. I was happy to drive out of the lot in my new car. Thanks to James jones and Mike. Awesome people, great team, great service. More
The Best Deal Ever!!! On Saturday, I decided to look for a new car to buy and the last stop was Oursiman VW of Laurel. I was assisted by salesman Richie who was very polite On Saturday, I decided to look for a new car to buy and the last stop was Oursiman VW of Laurel. I was assisted by salesman Richie who was very polite and helped me pick out a car that would suit me and my children. I explained to him my budget and payments I could afford. When it was time for purchase and after some last minute negotiating, Marwan Redman offered me financing at the lowest interest rate possible!!! I was assisted by Mohamed Thabet who also assisted with finding me a great deal for financing! The service was great! The financing contract signing was simple and easy! I walked off the lot with a better car (2014 VW Passat) than what I anticipated! I previously had a 2010 Acura TL and I can honestly say this was the better purchase. My original option before buying a 2010 Acura TL. The Passat is much more accommodating!!! After my purchase they were able to drive my old vehicle back home so that I could enjoy my car!! Even the perks are great!!! Free car wash for life, detail every 24months, same day vehicle service and so much more! Thank you so much to you all for sticking your neck out there to go above and beyond to make my purchase great!!! I would recommend your dealership to ANYONE that's looking to buy a car!!! Thanks again! Chavelle W. A.K.A. #VWkindagirl More
Visit I enjoyed my visit today and the sales person i had today was very nice and caring to my needs. She was so helpful today. I enjoyed my visit today and the sales person i had today was very nice and caring to my needs. She was so helpful today. More
Great customer service They were very courteous, and they worked diligently to give me the best price. I had a great experience at this dealership. Thanks for giving me the They were very courteous, and they worked diligently to give me the best price. I had a great experience at this dealership. Thanks for giving me the best option. I will buy another new car from this dealership. More
Excellent service from everyone James Jones was one of the best salesman ever but never pressured me into buying a car. He also helped me find the perceft vehicle for me and my famil James Jones was one of the best salesman ever but never pressured me into buying a car. He also helped me find the perceft vehicle for me and my family and fought to get me a great deal. More
Car Buying Made EASY I had an awesome experience here! As a first-time car buyer, I was, of course, full of questions. Both Anthony Davenport and Robert Mil were more help I had an awesome experience here! As a first-time car buyer, I was, of course, full of questions. Both Anthony Davenport and Robert Mil were more helpful than I could have ever imagined. Always responsive to emails and willing to answer any questions I had, Anthony and Robert went above and beyond to make me feel both comfortable and prepared. It was such an easy and FAST process – something I never thought I would say when it came to buying a car. Best part? I came out with a brand new 2016 Honda CR-V EX that I absolutely love. Thank you so much, Anthony and Robert! More
Gold Star Service! I happened to walk into your Lauren showroom...upon entry, I was warmly greeted by Goldie, formally known as Bill Goldsmith. And what happened from th I happened to walk into your Lauren showroom...upon entry, I was warmly greeted by Goldie, formally known as Bill Goldsmith. And what happened from there was one of the best customer service experiences of my life! Goldie helped me find the perfect car for my son...and then Mohammad worked out the numbers to find me a match that was suitable for my budget...finally, Joe put it all together and the deal was sealed! Goldie walked me around the showroom and into the service area so that I could meet everyone. Ron jumped from his chair to welcome me to the family. The staff was full of smiles and warm welcomes...not to mention that the facility was absolutely impeccable. The car was delivered to my home by Jordan and a thank you email came from Goldie minutes later. This morning, my first phone call was from Goldie just to check and see how happy we were! My sincerest appreciation goes to this team...along with a huge round of applause. They're amazing! I'm not only a satisfied customer today -- I'll be a lifetime client. This experiences ranks at a gold medal level! More