Ourisman Volkswagen of Laurel
Laurel, MD
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First-time buyer - Great experience! I purchased my first car here and it was a great experience. Everyone I met was extremely nice and very accomodating. I went on a Saturday so it was a I purchased my first car here and it was a great experience. Everyone I met was extremely nice and very accomodating. I went on a Saturday so it was a little busy but I recieved all the help I needed and was out on the road enjoying my new ride in no time. More
Wonderful and informative David Moreno was extremely friendly and welcoming. I didn't know much about Volkswagen, and he was able to provide me with much needed advice. The sta David Moreno was extremely friendly and welcoming. I didn't know much about Volkswagen, and he was able to provide me with much needed advice. The staff was just wonderful. When I need a future car, I will definitely be going back to Ourisman Volkswagon in Laurel. More
I love my new Tiguan, thank you Goldie ! This was my first time buying a brand new car and Goldie and Isaac helped make my experince very rewarding ! Goldie was easy to talk to and he really This was my first time buying a brand new car and Goldie and Isaac helped make my experince very rewarding ! Goldie was easy to talk to and he really helped me get the best deal possible on my new Tiguan. I highly recommend buying from this dealership. More
Awful experience Overcharged for labor $550 and told another price $160 and was there from 9:40am until closing 4pm. I am disappointed even from moment I purchased car Overcharged for labor $550 and told another price $160 and was there from 9:40am until closing 4pm. I am disappointed even from moment I purchased car 3 years ago. More
2015 Honda Accord James Jones was one of the friendliest ppl I've met in a long time made you comfortable and he was very patient two thumbs up James Jones was one of the friendliest ppl I've met in a long time made you comfortable and he was very patient two thumbs up More
Stellar Customer Service Isaac Chee & Michael Morris were phenomenal in helping me purchase a new car! Everyone in the dealership was friendly & helpful. I would definitely Isaac Chee & Michael Morris were phenomenal in helping me purchase a new car! Everyone in the dealership was friendly & helpful. I would definitely recommend them to friends & family! More
Excellent Service, will be a repeat customer. Not only was Laura patient and friendly, she took her time to explain and answer all my questions. I will be taking my other Hondas there for service Not only was Laura patient and friendly, she took her time to explain and answer all my questions. I will be taking my other Hondas there for service and will definitely return when it is time to purchase another car. More
Excellent service from Oursiman Honda Anthony was very knowledgeable about the ins and outs of the Pilot. During the entire process he was never pushy and was very accommodating – I could Anthony was very knowledgeable about the ins and outs of the Pilot. During the entire process he was never pushy and was very accommodating – I could tell he was indeed looking out for my best interest. I went in with a price in mind for my trade-in and he exceeded what I was asking for. Definitely one of the best dealerships and salesman I’ve come across. More
Wonderful buying experience. Would definitely go back. I started out looking for a Honda Odyssey van by going to several dealerships in MD. Hands down, Ourisman in Laurel, and most importantly Laura Josep I started out looking for a Honda Odyssey van by going to several dealerships in MD. Hands down, Ourisman in Laurel, and most importantly Laura Joseph, were so wonderful to work with that this experience was very pleasurable and fun. I would recommend this dealership to anyone looking for a new or even used car. The staff was courteous and the place was clean. Overall on a scale of 1 to 10, I would give this place a 10. When I am ready to buy another car, it will definitely be at Ourisman. More
Condescending, pushy, salesman, worthless car, bad service Sold me a bad car. The car refused to start a mere 35 days after purchases and they refuse to take responsibility. The car-buying experience itself w Sold me a bad car. The car refused to start a mere 35 days after purchases and they refuse to take responsibility. The car-buying experience itself was horrendous; I had to wait around 6 hours *after* deciding to buy. They were condescending, patronising and tried to push their financing even though I came i pre-approved with a better rate. That should've been my warning. This place is a joke and should be run out of business. Buyer beware. More