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Ourisman Volkswagen of Laurel

Laurel, MD

4.5
1,172 Reviews
What really sets a car dealership apart these days? Service, Value, Selection and Price You're a Smart Shopper! You know what it takes to find a great deal on a New Car or quality used Pre-owned Car. Whether you're looking for the perfect new vehicle or a great deal on a Low Price Car or Low Mileage Car, you can be in-control as you use the Car Shopping Tools on our website to find the vehicle you want! Plus, you can check out the Current Online Specials and Promotions that change all the time! Check out our Facebook page, "Ourisman Insiders" Convenient Location, Service, Parts, Accessories, we have it all!
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3371 Laurel Fort Meade Rd Suite B

Laurel, MD

20724

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Showing 1,172 reviews

March 13, 2017

First-time buyer - Great experience! I purchased my first car here and it was a great experience. Everyone I met was extremely nice and very accomodating. I went on a Saturday so it was a More

by Troyspurrier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Edet, Brian Blackmon
May 04, 2017 -

Ourisman Volkswagen of Laurel responded

Thanks so much for your purchase!  We love hearing feedback from our customers and are happy to know you are enjoying your new car!

March 13, 2017

Wonderful and informative David Moreno was extremely friendly and welcoming. I didn't know much about Volkswagen, and he was able to provide me with much needed advice. The sta More

by wwhitfie8160
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Moreno
May 04, 2017 -

Ourisman Volkswagen of Laurel responded

Thanks for taking your time to write a review.  We are proud of our team and thrilled to hear that David provided you with excellent service.

March 12, 2017

I love my new Tiguan, thank you Goldie ! This was my first time buying a brand new car and Goldie and Isaac helped make my experince very rewarding ! Goldie was easy to talk to and he really More

by sheffy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill (Goldie) Goldsmith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Chee
May 03, 2017 -

Ourisman Volkswagen of Laurel responded

Congrats on your first car purchase!  We appreciate your feedback and recommendation.  We are thrilled your first car buying experience was a great one.  Welcome to the Ourisman Family.

March 11, 2017

Awful experience Overcharged for labor $550 and told another price $160 and was there from 9:40am until closing 4pm. I am disappointed even from moment I purchased car More

by MD joshua
Customer Service
Recommend Dealer
No
Employees Worked With
James Jones, Joe Rasulzad
Mar 17, 2017 -

Ourisman Volkswagen of Laurel responded

We appreciate all feedback and would certainly appreciate the opportunity to speak with you about your experience. I am dedicated to resolving any concerns you may have experienced. Contact me directly if you have any questions or additional feedback. Thank you. Ed Wheaton

March 10, 2017

2015 Honda Accord James Jones was one of the friendliest ppl I've met in a long time made you comfortable and he was very patient two thumbs up More

by Arteashab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Jones, Brian Blackmon
May 05, 2017 -

Ourisman Volkswagen of Laurel responded

Thanks for your feedback.  We are happy to hear that James provided you with an excellent customer service experience.

March 09, 2017

Stellar Customer Service Isaac Chee & Michael Morris were phenomenal in helping me purchase a new car! Everyone in the dealership was friendly & helpful. I would definitely More

by KFallon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Chee
May 05, 2017 -

Ourisman Volkswagen of Laurel responded

Thanks for the recommendation to your friends and family!  We love hearing feedback from our customers. 

March 08, 2017

Excellent Service, will be a repeat customer. Not only was Laura patient and friendly, she took her time to explain and answer all my questions. I will be taking my other Hondas there for service More

by Eagle.Escalante
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Joseph
Apr 28, 2017 -

Ourisman Volkswagen of Laurel responded

Thanks a lot for the kind words. We certainly appreciate you trusting us with your business. We look forward to seeing you again soon!

March 07, 2017

Excellent service from Oursiman Honda Anthony was very knowledgeable about the ins and outs of the Pilot. During the entire process he was never pushy and was very accommodating – I could More

by Christopher Gross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Davenport
May 04, 2017 -

Ourisman Volkswagen of Laurel responded

Thanks for your feedback Christopher!  We appreciate your business and are thrilled to hear Anthony provided you with such a great experience.

March 07, 2017

Wonderful buying experience. Would definitely go back. I started out looking for a Honda Odyssey van by going to several dealerships in MD. Hands down, Ourisman in Laurel, and most importantly Laura Josep More

by todd.sickler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Joseph
May 04, 2017 -

Ourisman Volkswagen of Laurel responded

Wow!  Thanks for such a terrific review Todd!  We appreciate your business and are thrilled to hear that Laura made the car buying experience a fun one. 

March 04, 2017

Condescending, pushy, salesman, worthless car, bad service Sold me a bad car. The car refused to start a mere 35 days after purchases and they refuse to take responsibility. The car-buying experience itself w More

by Danielle G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Owen (used caste manager) , Joe Rasulzad, Ron Lane, Paul Nguyen
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