Ourisman Volkswagen of Laurel
Laurel, MD
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Happy and Satisfied! I decided to do a random drop in at the dealer just to see what I could get for my 2012 Buick Lacrosse. I test drove the 2017 Honda Accord fully load I decided to do a random drop in at the dealer just to see what I could get for my 2012 Buick Lacrosse. I test drove the 2017 Honda Accord fully loaded, man talk about in love. I loved everything about that car and some. My hopes was up so high, there was no way you convince me that I wasn't gonna drive off that lot with that car. Well, at least that's what I thought, got a call the next day to come in and look at some others option and ended up driving off the lot with a 2017 Volkswagon Passat and man oh man I LOVE IT! Laura went above and beyond to make sure I was happy. She even helped me clean out my old car in the rain...lol! Thanks Laura "YOU ROCK"!!! I can truly can say the experience was nothing short of AMAZING!!! Thanks Laura and Thanks to Issac at Volkswagon for making my the happiest customer every! More
Excellent Customer Service I had a very pleasant experience interacting with Laura and Jennifer while I purchased my new Honda CRV. I went to Ourisman Honda to service my old CR I had a very pleasant experience interacting with Laura and Jennifer while I purchased my new Honda CRV. I went to Ourisman Honda to service my old CRV, and Laura made me an offer I couldn't refuse, so I got the 2017 CRV. She's kind, courtesy, polite , and will go the extra mile to get her customers what they want. I would definitely recommend Laura to anyone...If need a car stop at Ourisman Honda in Laurel and see Laura. Tell her Dwight sent you!! Similarly I had an amazing experience interacting with Jennifer. She made sure that I got great value for my money. She was also, very polite and willing to go the extra mile. I had an amazing experience at Ourisman Honda of Laurel Dwight More
They go the extra mile for customers Outstanding! Michael Morris and Isaac Chee will earn your business and be there after the sale. They will go the extra mile to satisfy customers. A Outstanding! Michael Morris and Isaac Chee will earn your business and be there after the sale. They will go the extra mile to satisfy customers. After the sale, the Service Department will be there to provide outstanding service. Service Manager Ron Lane and all his service staff will keep your VW running great and do it right the first time. Thanks to everyone at Ourisman VW Laurel. More
Second Car Purchase My experience was excellent. From my salesperson to the finance department my experience once again was awesome. All were very knowledgeable and pro My experience was excellent. From my salesperson to the finance department my experience once again was awesome. All were very knowledgeable and provided me information to make the best decision on my purchase of my 2nd card. More
Excellent Service Received at great lease price and all incentives available. My lease turn in and new lease were handled efficiently. Isaac Chee and Mike Morris are to Received at great lease price and all incentives available. My lease turn in and new lease were handled efficiently. Isaac Chee and Mike Morris are total professionals. Will always come to Ourisman VW for my vehicles. The service department under Ron Lane is a good one too. More
Smooth transaction My salesman took extra time to provide me with model comparisons in order to make my selection and financing was quick and painless. Excellent Experi My salesman took extra time to provide me with model comparisons in order to make my selection and financing was quick and painless. Excellent Experience! More
Second Car and Counting! Brian Deckert sold my son a 2015 Golf TDI. He gave us a competitive price and kept us informed as it was being built and delivered. With the whole VW Brian Deckert sold my son a 2015 Golf TDI. He gave us a competitive price and kept us informed as it was being built and delivered. With the whole VW diesel scandal, Brian has been informative and very helpful. When it was tie to purchase a new SUV, I found a great price in North Carolina where I frequently do business. The only dealership of 5 in the area who matched this price was Ourisman. All the others said it would take 2 - 3 months to find the color we were looking for, Brian called me back at 7:00 PM on a Friday night to say that the car would b there in the morning. Guess where I will go when we need our next car! More
First-time leaser I leased my first car with Ourisman Volkswagen of Laurel and it was stress-free experience. Everyone I worked with was very informative and patient, i I leased my first car with Ourisman Volkswagen of Laurel and it was stress-free experience. Everyone I worked with was very informative and patient, in explaining everything I needed to know about leasing. I will most definitely recommending Goldie to my family, friends and co-workers. Volkswagen lover for life! More
Very nice My salesman David Moreno was extremely courteous and helpful. I would definitely return to buy a car from him again. He is the main reason I purchased My salesman David Moreno was extremely courteous and helpful. I would definitely return to buy a car from him again. He is the main reason I purchased the car. More
Amazing, Polite and fast It was such a great experience buying a vehicle from here again. Laura was helping us the entire time- She was so polite and down to earth and It was such a great experience buying a vehicle from here again. Laura was helping us the entire time- She was so polite and down to earth and really made this process easy. Once this car is paid off I should see all you again! More