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Ourisman Volkswagen of Laurel

Laurel, MD

4.5
1,172 Reviews
What really sets a car dealership apart these days? Service, Value, Selection and Price You're a Smart Shopper! You know what it takes to find a great deal on a New Car or quality used Pre-owned Car. Whether you're looking for the perfect new vehicle or a great deal on a Low Price Car or Low Mileage Car, you can be in-control as you use the Car Shopping Tools on our website to find the vehicle you want! Plus, you can check out the Current Online Specials and Promotions that change all the time! Check out our Facebook page, "Ourisman Insiders" Convenient Location, Service, Parts, Accessories, we have it all!
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3371 Laurel Fort Meade Rd Suite B

Laurel, MD

20724

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Showing 1,172 reviews

March 22, 2017

Happy and Satisfied! I decided to do a random drop in at the dealer just to see what I could get for my 2012 Buick Lacrosse. I test drove the 2017 Honda Accord fully load More

by emb816
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Joseph
May 04, 2017 -

Ourisman Volkswagen of Laurel responded

Thanks so much for posting about your terrific experience at our dealership!  We are thrilled to know that Laura, Isaac and the rest of our team made your purchase "AMAZING"!  We hope you are enjoying your new Passat! 

March 22, 2017

Excellent Customer Service I had a very pleasant experience interacting with Laura and Jennifer while I purchased my new Honda CRV. I went to Ourisman Honda to service my old CR More

by mingnext
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Joseph
May 04, 2017 -

Ourisman Volkswagen of Laurel responded

Thanks for the terrific review Dwight!  !  We take great pride in knowing that you received great customer service from start to finish from Laura and Jennifer.  Enjoy your new CRV!

March 22, 2017

They go the extra mile for customers Outstanding! Michael Morris and Isaac Chee will earn your business and be there after the sale. They will go the extra mile to satisfy customers. A More

by shaunohara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Chee, Ron Lane, Vincent Gordon
May 04, 2017 -

Ourisman Volkswagen of Laurel responded

You are very welcome!  We value each and every client and are thrilled to know that Michael, Isaac, Ron, and the rest of our team provides you with top notch service!

March 20, 2017

Second Car Purchase My experience was excellent. From my salesperson to the finance department my experience once again was awesome. All were very knowledgeable and pro More

by rrichardson1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Blackmon, Maxine Stewart
May 04, 2017 -

Ourisman Volkswagen of Laurel responded

Thank you for your review!  We value each and every client and are happy to hear you had such a positive experience with our team.  We appreciate your loyalty to our dealership.

March 19, 2017

Excellent Service Received at great lease price and all incentives available. My lease turn in and new lease were handled efficiently. Isaac Chee and Mike Morris are to More

by Bobby Porter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Chee, Ron Lane
May 03, 2017 -

Ourisman Volkswagen of Laurel responded

Thanks for your feedback Bobby.  We appreciate your business and are happy to know you are a loyal customer.

March 18, 2017

Smooth transaction My salesman took extra time to provide me with model comparisons in order to make my selection and financing was quick and painless. Excellent Experi More

by lrousseau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Jones, Brian Blackmon
May 03, 2017 -

Ourisman Volkswagen of Laurel responded

Thanks for your review!  We work hard to provide a great customer service experience.

March 17, 2017

Second Car and Counting! Brian Deckert sold my son a 2015 Golf TDI. He gave us a competitive price and kept us informed as it was being built and delivered. With the whole VW More

by rick_vanasse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Deckert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2017 -

Ourisman Volkswagen of Laurel responded

Great review!  We are proud of our team and thrilled to know that Brian was informative and diligent.  Thanks so much for taking your time to post and for trusting us with your business.

March 17, 2017

First-time leaser I leased my first car with Ourisman Volkswagen of Laurel and it was stress-free experience. Everyone I worked with was very informative and patient, i More

by rhall957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill (Goldie) Goldsmith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohamed Thabet
May 04, 2017 -

Ourisman Volkswagen of Laurel responded

Thanks for taking the time to give us your feedback.  We are happy to hear that Goldie took great care of you and appreciate your recommendation!

March 15, 2017

Very nice My salesman David Moreno was extremely courteous and helpful. I would definitely return to buy a car from him again. He is the main reason I purchased More

by Servinghimodaat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rasulzad, David Moreno
May 04, 2017 -

Ourisman Volkswagen of Laurel responded

Thanks for your feedback.  We appreciate your business and are thrilled to hear David provided you with such a great experience.

March 13, 2017

Amazing, Polite and fast It was such a great experience buying a vehicle from here again. Laura was helping us the entire time- She was so polite and down to earth and More

by eliminator445
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Joseph
May 04, 2017 -

Ourisman Volkswagen of Laurel responded

Thank you!  We value each and every client and do our best to provide a positive experience along with great customer service.  We look forward to working with you again in the future.

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