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Ourisman Volkswagen of Laurel

Laurel, MD

4.5
1,172 Reviews
What really sets a car dealership apart these days? Service, Value, Selection and Price You're a Smart Shopper! You know what it takes to find a great deal on a New Car or quality used Pre-owned Car. Whether you're looking for the perfect new vehicle or a great deal on a Low Price Car or Low Mileage Car, you can be in-control as you use the Car Shopping Tools on our website to find the vehicle you want! Plus, you can check out the Current Online Specials and Promotions that change all the time! Check out our Facebook page, "Ourisman Insiders" Convenient Location, Service, Parts, Accessories, we have it all!
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3371 Laurel Fort Meade Rd Suite B

Laurel, MD

20724

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Showing 1,172 reviews

April 03, 2017

LOVE my new GTI. Thanks Ourisman VW of Laurel! I always have a good experience at this dealership. This was the fourth car that I have bought here (this one due to the TDI buyback). Everyone was More

by Stephan Alleyne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill (Goldie) Goldsmith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Chee, Arren Auston
Apr 28, 2017 -

Ourisman Volkswagen of Laurel responded

Stephan, we appreciate you taking the time to write this review.  We are proud of our team and thrilled to know they provided you with a positive car buying experience.  Thanks for trusting us with your business and for being such a loyal customer.

March 31, 2017

Outstanding customer service I met Brandon Hickson-Hamilton as soon as I enter the dealership. He greeted me at the door and was very professional, courteous. I was originally More

by Scippio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Hickson-Hamilton
Apr 28, 2017 -

Ourisman Volkswagen of Laurel responded

Thanks so much for your positive review.  We are proud of our team and are happy that Brandon was able to provide you and your daughter a great customer service experience.  We appreciate your recommendation!

March 30, 2017

Great Experience Carl and Isaac the sales manager help us choose the right car for us and with in our budget. They unsure we took home the right car that fits all our More

by Victor Oriza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl , Isaac Chee, David Moreno
May 03, 2017 -

Ourisman Volkswagen of Laurel responded

Thanks Victor!  We are happy to hear that our staff took great care of you and we appreciate you choosing to purchase at our dealership. 

March 30, 2017

Passat Has left the building I was in and out no hassle good experience this is the third car that I've bought from them again great experience and everyone was friendly and help More

by Nichols1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Lewis, David Moreno
May 03, 2017 -

Ourisman Volkswagen of Laurel responded

Thanks for taking the time to post your review!  We appreciate your loyalty to our dealership.

March 28, 2017

I keep coming back I first met Mr. Morris in 2009 when I leased my daughter's first vehicle for college. I leased her second vehicle with Mr. Morris in 2012 and needles More

by Alesha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2017 -

Ourisman Volkswagen of Laurel responded

Thank you for such a terrific review!  We work hard to provide our clients with fantastic customer service and are thrilled to know that Mr. Morris does not disappoint.  Thanks for trusting us with your business and for being such a loyal customer. 

March 28, 2017

Great experience!!! David was very courteous, professional and helpful. He went above and beyond to ensure my buying experience was top notch. I will highly recommend him More

by Dave123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Rasulzad, David Moreno
May 03, 2017 -

Ourisman Volkswagen of Laurel responded

Thanks for your recommendation to friends and family!  We love hearing feedback from our customers.

March 27, 2017

Caring people working at the dealership. Very caring people at the dealership, and very friendly and attentive to the customer. As a was parked in parking lot, someone instantly came to my c More

by crystal53
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maxine Stewart
Apr 28, 2017 -

Ourisman Volkswagen of Laurel responded

Thanks for taking the time to post your wonderful feedback! We sincerely appreciate it!

March 26, 2017

Muy amable y profecional fui a mirar los modelos y sali con un jeta nuevo DAVID MORENO tiene mucho talento como vendedor definitivamente lo recomendare con mis familiares y am More

by DOMINGO ZEMPOALTECA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Moreno
May 04, 2017 -

Ourisman Volkswagen of Laurel responded

We appreciate your business. Thanks for leaving us your positive feedback.

March 26, 2017

Totally Painless and Even a Little Fun My husband and I had such a great experience buying a car from this dealership. Typically car buying makes me incredibly anxious and uncomfortable, bu More

by Jessica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill (Goldie) Goldsmith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Chee, Brian Blackmon
May 04, 2017 -

Ourisman Volkswagen of Laurel responded

Thanks for that fantastic review Jessica!  It is our pleasure to provide you with a positive car buying experience.  We are glad that Goldie, Isaac and the rest of our team did not disappoint. 

March 23, 2017

Best car buying experience ever! I went to Honda on a Saturday morning to service my 2010 Accord and walked out with a brand new 2017 Accord! Let me be clear, I was completely sati More

by M.Pittman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Davenport
May 04, 2017 -

Ourisman Volkswagen of Laurel responded

Thanks for your great review!  We take great pride in knowing that you received great customer service from Anthony.  We appreciate your business and hope you are enjoying your new 2017 Accord!

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