
Ourisman Volkswagen of Laurel
Laurel, MD
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Very professional and friendly staff Went to buy a Tiguan. Got a really good deal. From the sales person to the general manager everyone was very friendly. I will be returning to this dea Went to buy a Tiguan. Got a really good deal. From the sales person to the general manager everyone was very friendly. I will be returning to this dealership for my next car. More
Excellent experience, very happy with the car purchase Everyone we dealt with was prompt (in returning my initial contact via the internet), courteous, knowledgeable and, very importantly, not pushy. We re Everyone we dealt with was prompt (in returning my initial contact via the internet), courteous, knowledgeable and, very importantly, not pushy. We received a generous quote and were treated as valuable customers. We will look forward to buying our future cars at the same dealership. More
Great service My salesman James Jones service was great. He was honest and straight to the point. At no point did i feel like i was being manipulated or lied too. My salesman James Jones service was great. He was honest and straight to the point. At no point did i feel like i was being manipulated or lied too. More
Excellent experience Isaac made my car buying experience easy. My trade-in was generous. I was made to feel valued as a repeat customer. My salesman, Carl Edet, was also e Isaac made my car buying experience easy. My trade-in was generous. I was made to feel valued as a repeat customer. My salesman, Carl Edet, was also excellent. More
6th VW here I believe My visits always go as smooth as possible, and they do their best to meet my needs. the sales team, and service team are always prompt and respectable My visits always go as smooth as possible, and they do their best to meet my needs. the sales team, and service team are always prompt and respectable of time and needs. More
Great Service I am pleased the the service I received in Laurel Volkeswagen. They are the greatest most personable people to work with. Don't worry Goldie I'll be b I am pleased the the service I received in Laurel Volkeswagen. They are the greatest most personable people to work with. Don't worry Goldie I'll be back one day. This was my Happy Birthday to me car. Thank you so much More
Customer satisfaction focused My needs were always the priority and I never felt pressured. The Ourisman staff working with me were patient, pleasant and informative. This is my s My needs were always the priority and I never felt pressured. The Ourisman staff working with me were patient, pleasant and informative. This is my second car purchased and service continues to be the best. More
Very highly recommended We worked with Bill Goldsmith to buy our new VW. 'Goldie' was very friendly, knowledgeable and helpful. From the test drive to the paperwork, it was We worked with Bill Goldsmith to buy our new VW. 'Goldie' was very friendly, knowledgeable and helpful. From the test drive to the paperwork, it was all well explained. He spend time with us explaining all the interior features, and helping us get started. We were well taken care of, and never felt pressured or rushed. Everything at the dealer was efficient and and everyone friendly. We are a long time fan of Volkswagens, and highly recommend both this dealership as well as VWs in general. More
Great Experience David was helpful, friendly, and worked with me to get a great deal on the car I was looking to purchase. Quite happy with my VW GTI. David was helpful, friendly, and worked with me to get a great deal on the car I was looking to purchase. Quite happy with my VW GTI. More
Great experience! My salesperson Bill Goldsmith was amazing. Very friendly and knowledgeable and not high pressure. He had great follow up prior to me coming into the d My salesperson Bill Goldsmith was amazing. Very friendly and knowledgeable and not high pressure. He had great follow up prior to me coming into the dealership. The entire team that I met were friendly and welcoming. More