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Ourisman Volkswagen of Laurel

Laurel, MD

4.7
1,190 Reviews
What really sets a car dealership apart these days? Service, Value, Selection and Price You're a Smart Shopper! You know what it takes to find a great deal on a New Car or quality used Pre-owned Car. Whether you're looking for the perfect new vehicle or a great deal on a Low Price Car or Low Mileage Car, you can be in-control as you use the Car Shopping Tools on our website to find the vehicle you want! Plus, you can check out the Current Online Specials and Promotions that change all the time! Check out our Facebook page, "Ourisman Insiders" Convenient Location, Service, Parts, Accessories, we have it all!
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3371 Laurel Fort Meade Rd Suite B

Laurel, MD

20724

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Showing 1,190 reviews

June 22, 2017

Very professional and friendly staff Went to buy a Tiguan. Got a really good deal. From the sales person to the general manager everyone was very friendly. I will be returning to this dea More

by Tom16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Edet , Isaac Chee, Joe Rasulzad
Jun 23, 2017 -

Ourisman Volkswagen of Laurel responded

Thanks for your purchase! We value your opinion and love hearing that our staff took excellent care of you! We appreciate your business and look forward to working with you again in the future!

June 21, 2017

Excellent experience, very happy with the car purchase Everyone we dealt with was prompt (in returning my initial contact via the internet), courteous, knowledgeable and, very importantly, not pushy. We re More

by Brasil1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Mil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Rasulzad, Laura Joseph
Jun 22, 2017 -

Ourisman Volkswagen of Laurel responded

Thank you for posting your review and for letting our team assist you with the car buying process.  We pride ourselves on our customer service and are happy to know that our staff was friendly and efficient from start to finish.

June 20, 2017

Great service My salesman James Jones service was great. He was honest and straight to the point. At no point did i feel like i was being manipulated or lied too. More

by Shakitalynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Jones
Jun 21, 2017 -

Ourisman Volkswagen of Laurel responded

Thanks for your feedback!  We are happy that James was able to assist you with your car purchase.  We do our best to provide great customer service.

June 20, 2017

Excellent experience Isaac made my car buying experience easy. My trade-in was generous. I was made to feel valued as a repeat customer. My salesman, Carl Edet, was also e More

by cardinals
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Edet, Isaac Chee, Debbie Lewis
Jun 21, 2017 -

Ourisman Volkswagen of Laurel responded

Thanks for your purchase!  We value your opinion and love hearing that Isaac, Carl and the rest of our staff took excellent care of you!

June 20, 2017

6th VW here I believe My visits always go as smooth as possible, and they do their best to meet my needs. the sales team, and service team are always prompt and respectable More

by Ragonef
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill (Goldie) Goldsmith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2017 -

Ourisman Volkswagen of Laurel responded

Thank you for taking the time to give us your review!  We are proud of our team and thrilled to hear you continue to have a wonderful experience every time you come to our dealership. 

June 18, 2017

Great Service I am pleased the the service I received in Laurel Volkeswagen. They are the greatest most personable people to work with. Don't worry Goldie I'll be b More

by Cathy McGraw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill (Goldie) Goldsmith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Rasulzad
Jun 19, 2017 -

Ourisman Volkswagen of Laurel responded

Thanks so much for your purchase Cathy!  We work hard to provide a great customer service experience and we are thrilled to know that Goldie did not disappoint.  We appreciate you trusting us with your business and hope you had a fantastic Birthday!

June 17, 2017

Customer satisfaction focused My needs were always the priority and I never felt pressured. The Ourisman staff working with me were patient, pleasant and informative. This is my s More

by crive02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobbie, Joe Rasulzad, Elliott Davis
Jun 18, 2017 -

Ourisman Volkswagen of Laurel responded

We appreciate you taking the time to write this review of your experience at our dealership. Thanks for trusting us with your business and for being such a loyal customer.

June 17, 2017

Very highly recommended We worked with Bill Goldsmith to buy our new VW. 'Goldie' was very friendly, knowledgeable and helpful. From the test drive to the paperwork, it was More

by VW Fan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill (Goldie) Goldsmith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Blackmon
Jun 18, 2017 -

Ourisman Volkswagen of Laurel responded

Thanks for taking the time to give us your feedback.  We are happy to hear that Goldie took great care of you and appreciate your recommendation!

June 16, 2017

Great Experience David was helpful, friendly, and worked with me to get a great deal on the car I was looking to purchase. Quite happy with my VW GTI. More

by Edward Brotz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Moreno
Jun 17, 2017 -

Ourisman Volkswagen of Laurel responded

Thanks for your purchase Mr. Brotz!  We value your opinion and love hearing that David took excellent care of you!

June 13, 2017

Great experience! My salesperson Bill Goldsmith was amazing. Very friendly and knowledgeable and not high pressure. He had great follow up prior to me coming into the d More

by Theresa Euler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill (Goldie) Goldsmith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohamed Thabet
Jun 14, 2017 -

Ourisman Volkswagen of Laurel responded

Thanks for your wonderful feedback Theresa!  We are happy that Bill Goldsmith and the rest of our staff made you feel welcome and were able to assist you with your questions while shopping for a new vehicle.  We do our best to provide great customer service.

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