Ourisman Volkswagen of Laurel
Laurel, MD
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The service at VW is great. They respond to the reason you brought your car in for service. They will also check and make sure you are up to date on your mileage requirements They respond to the reason you brought your car in for service. They will also check and make sure you are up to date on your mileage requirements., and sometimes they wash your car . Mine didn’t get washed.this time. I have been going to them for 8 years. More
Salesperson: typical pushy fashion stuff, unfortunately. Manager: doesn't listen, and just wants a sale. My request for a quote over email was never completed. It only shows that when YOU need somethin Manager: doesn't listen, and just wants a sale. My request for a quote over email was never completed. It only shows that when YOU need something from them: it won't happen. More
Michael was amazing! ! He was friendly, patient & professional. I was going to test drive the atlas & get the atlas. That was the plan. If the atlas didn’t work, then leav ! He was friendly, patient & professional. I was going to test drive the atlas & get the atlas. That was the plan. If the atlas didn’t work, then leave. Coming from a Nissan Z to a Jeep Renegade, the atlas was too big :-( I felt extremely uncomfortable in the truck. Michael swept in & saved the day! He listened to me & found the PERFECT car for me & my toddler! My son & I Love my 2023 Tiguan!!! LOVE. Even my husband likes it! It’s rare when we like the same car, Lol! Despite not getting the atlas, I Had to have a vehicle with a panoramic roof. Michael showed me the tiguan & it was Ova! That beauty opens up the car immensely. Thank you Michael!! More
Terrible dealer. Will never go there again. I will blast this dealer every chance I het Will never go there again. I will blast this dealer every chance I het More
The service was prompt and efficient. They gave me just the service my vehicle required. The service was completed within the time they told me to expect. The waiting area is comfortable They gave me just the service my vehicle required. The service was completed within the time they told me to expect. The waiting area is comfortable with Wi-Fi and a space where I could work while waiting. More
Brought the car for regular maintenance inspection and the people there were professionals and very kind and helpful. Cannot ask for better service. the people there were professionals and very kind and helpful. Cannot ask for better service. More