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Ourisman Volkswagen of Laurel

Laurel, MD

4.7
1,190 Reviews
What really sets a car dealership apart these days? Service, Value, Selection and Price You're a Smart Shopper! You know what it takes to find a great deal on a New Car or quality used Pre-owned Car. Whether you're looking for the perfect new vehicle or a great deal on a Low Price Car or Low Mileage Car, you can be in-control as you use the Car Shopping Tools on our website to find the vehicle you want! Plus, you can check out the Current Online Specials and Promotions that change all the time! Check out our Facebook page, "Ourisman Insiders" Convenient Location, Service, Parts, Accessories, we have it all!
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3371 Laurel Fort Meade Rd Suite B

Laurel, MD

20724

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Showing 1,190 reviews

July 04, 2017

All of my starts did not show.... sad face Not sure why all of my stars did not post... well.... This is to add to my AWESOME TEAM Mr. Mohamed & Mr. David. Again Thank You Both!!!!! ??????? More

by Shamarrah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Mohamed , Brian Blackmon, David Moreno
Jul 05, 2017 -

Ourisman Volkswagen of Laurel responded

You are very welcome!  We are thrilled to hear you received excellent customer service from Mr. Mohammed, Mr. David and the rest of our staff.  Our main focus is always customer satisfaction.  Thank you for trusting us with your business and recommending us to your family.  Welcome to the Ourisman Family!

July 04, 2017

Really good experience!!! I'm really impressed with the service provided....Brandon and Mrs. Jennifer were amazing. They were fast as possible since we had a 2 month baby with More

by cacabom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Hickson-Hamilton
Jul 05, 2017 -

Ourisman Volkswagen of Laurel responded

Thank you for your purchase!  We are happy to hear that Brandon and Jennifer were friendly and efficient.  We appreciate you trusting us with your business.

July 03, 2017

Great Experience Great Costumer Service and inner active employees! I got a good deal so I could drive off in the car I wanted. Nothing less then. More

by Chase,Jasmine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2017 -

Ourisman Volkswagen of Laurel responded

We work very hard to provide a great customer experience!  Thank you for sharing!

July 03, 2017

Ourisman Honda Rocked it! Brandon and Jennifer helped me achieve my dream of buying a brand new car! They worked diligently and loyaly with me to get where I needed to be to ma More

by Marleygirl24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Hickson-Hamilton
Jul 04, 2017 -

Ourisman Volkswagen of Laurel responded

Thank you for your purchase!  We value your opinion and love hearing that Brandon, Jennifer and the rest of our staff took excellent care of you!  Enjoy your new car!

July 01, 2017

Honda crv Brandon is absolutely unbelievable! I would recommend him to everyone! Jennifer (the finance person we dealt with) spent the entire time talking More

by Eric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Hickson-Hamilton
Jul 02, 2017 -

Ourisman Volkswagen of Laurel responded

Thank you for taking the time to give us your review.  We are thrilled to hear that Brandon provided you with exceptional service.  We appreciate you trusting us with your business.

June 28, 2017

Excellent Service w/o pressure We went to this dealer for UBS pricing, because the dealer near our home doesn't offer that. Laura Joseph, our saleswoman, was personable and very he More

by carbuyerkathy7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Davenport, Debbie Lewis, Laura Joseph
Jun 29, 2017 -

Ourisman Volkswagen of Laurel responded

Thank you for your review!  We value each and every client and are happy to hear you had such a positive experience with Laura, Debbie and the rest of our team.  Welcome to the Ourisman family!

June 26, 2017

Awesome sales people and selection of cars. Carl helped me with the task of purchasing a used car. Would recommend him and the dealership. They were able to get me more value for my money. More

by clgcsi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl, Brian Blackmon
Jun 27, 2017 -

Ourisman Volkswagen of Laurel responded

Thanks for your feedback!  We are thrilled that Carl was able to provide you with a positive car buying experience.  We appreciate your business and recommendation.

June 25, 2017

2d New Car Purchase at Ourisman VW Ourisman VW was very responsive to our vehicle needs. They located and the specific 2018 Atlas we were looking for and had it transferred to the deale More

by leslie rafferty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill (Goldie) Goldsmith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Chee, Debbie Lewis
Jun 26, 2017 -

Ourisman Volkswagen of Laurel responded

Thanks for taking the time to post your wonderful feedback Leslie!  We appreciate your business and continued loyalty.  Hope you are enjoying your new Atlas! 

June 23, 2017

Awesome new car! All the people i worked with made buying my first car a great experience. They were all very friendly and helpful. I felt like they cared on a perso More

by alh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Breaun Garner, Brandon Hickson-Hamilton, Brian Blackmon
Jun 24, 2017 -

Ourisman Volkswagen of Laurel responded

Thanks for your feedback.  We appreciate your business and are thrilled to hear our staff provided you with such a great car buying experience.

June 22, 2017

Lease new Jetta I really enjoyed purchasing my car from this dealership. They really made sure that I was informed about everything they had to offer, as well as maki More

by swalsh1319
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Moreno
Jun 23, 2017 -

Ourisman Volkswagen of Laurel responded

Thanks so much for composing such a detailed and wonderful review of your experience with our dealership and staff! We really appreciate you taking the time and for sharing.

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