Ourisman Volkswagen of Laurel

Best Car Buying Experience I've ever HAD!!! I highly recommend Ourisman Volkswagen of Laurel. From from Brian at the Ourisman of Honda handling the finance to Richard the salesman and I am at a I highly recommend Ourisman Volkswagen of Laurel. From from Brian at the Ourisman of Honda handling the finance to Richard the salesman and I am at a lost for words when it comes to Mohamed. I previously worked in cars sales, have purchased cars before and never have I seen nor been treated with the level of customer service and respect as I did last Friday Aug 4, 2017. They took care of everything while I was at work. All I had to do was pick the car up. I was in the building for about an hour and a half waiting on the insurance company to call back. Thanks Ourisman More

Trustworthy & Responsive Before purchasing my 2017 CR-V, I conducted serious research. Brandon responded quickly through email with the best price out of multiple dealerships. Before purchasing my 2017 CR-V, I conducted serious research. Brandon responded quickly through email with the best price out of multiple dealerships. Brandon always responded within the hour, and he was patient with me as I asked many questions about price and features. When we arrived to pick up the vehicle, Brandon greeted us and went above and beyond to show us the features of the car and get us on the road. Earl, the sales manager, provided me the documentation that I needed even before I entered the dealership. They worked with me virtually for one week before I came into the dealership to sign the paperwork. When we arrived, he introduced himself and checked in to make sure everything was going well. Joe informed us about all the warranty options available and gave us time to make our decision. He made it easy to sign everything, and my wife and I were done in a 2-hour time frame. Overall, my experience was 5-star. I highly recommend Ourisman Honda Volkswagen of Laurel! More

Made Buying my First car an enjoyable experience Bill definitely made buying my first car a smooth and enjoyable experience. He was genuine and totally honest with me the entire. I felt as though I w Bill definitely made buying my first car a smooth and enjoyable experience. He was genuine and totally honest with me the entire. I felt as though I was treated like a person rather than another sale. I left the dealership satisfied and doubt-free More

Seamless I went in the dealership with the intent to buy a vehicle that same day. Owen did an amazing job with making sure this process was seamless as possibl I went in the dealership with the intent to buy a vehicle that same day. Owen did an amazing job with making sure this process was seamless as possible, Along with Joe in financing. I was taken good care off & I love my Honda Civic. More

Great people This is the second time I have bought a car from ourisman Volkswagen. The staff is wonderful and they had me in and out with exactly what I wanted! This is the second time I have bought a car from ourisman Volkswagen. The staff is wonderful and they had me in and out with exactly what I wanted! More

Good customer was good I bought two new Honda's the same day, service was very good by both Laura & Jennifer, their knowledge of the cars was on point. I bought two new Honda's the same day, service was very good by both Laura & Jennifer, their knowledge of the cars was on point. More

Professional and excellent customer service In our search for a new vehicle, salesman Jim Powell responded very quickly. Upon meeting him at the dealership, we found him to be professional, pers In our search for a new vehicle, salesman Jim Powell responded very quickly. Upon meeting him at the dealership, we found him to be professional, personable, courteous and very knowledgeable about the various vehicles. He explained the many features on the automobile, highlighting the safety aspects as well as making you feel comfortable. After deciding to purchase a vehicle we met with Joe Rasulzad in the finance office. He made that part of the buying experience one that was hassle free. We also found him to be professional and knowledgeable. More

2016 Honda CR-V I had a wonderful experience with Ourisman Honda of Laurel, and James went above and beyond to give exceptional Customer Service! He was able to get m I had a wonderful experience with Ourisman Honda of Laurel, and James went above and beyond to give exceptional Customer Service! He was able to get me the absolute lowest car rate, even when the bank was offering me 2.5% higher!!! This exceptional customer service deserves 5-stars, and that is what I’m giving James Jones. More

Quite helpful staff, very straight-forward. Rolled in for service on one vehicle; after a few inquiries, ended up buying another and driving it away. Quite pleasant process, NO PRESSURE. H Rolled in for service on one vehicle; after a few inquiries, ended up buying another and driving it away. Quite pleasant process, NO PRESSURE. Highly recommended. More

Seamless experience! I worked with Elliot (salesman) and Joe while buying my Mercedes GLK and the process was very quick and seamless. Elliot is an amazing salesman and Jo I worked with Elliot (salesman) and Joe while buying my Mercedes GLK and the process was very quick and seamless. Elliot is an amazing salesman and Joe worked his magic to get me a good rate. This will be my go-to dealer for now on! More