Ourisman Volkswagen of Laurel

Recent New Car Purchase When shopping for a new car, we normally visit several dealerships before making the final decision. This was the very first time in a long while, wh When shopping for a new car, we normally visit several dealerships before making the final decision. This was the very first time in a long while, where the first stop was the last stop. Overbearing Salesman, and an inability to negotiate price are generally reasons shopping dealerships, but this wasn't the case at This dealership. At the end of the transaction, we left knowing that we made the right decision. More

bye 17 year old Ford Ranger I had a good experience getting a new Honda. I enjoyed working with both Brandon Hickson-Hamilton and Jennifer Smith. will miss ford ranger though I had a good experience getting a new Honda. I enjoyed working with both Brandon Hickson-Hamilton and Jennifer Smith. will miss ford ranger though More

Great Experience I received great customer service and attention to my financial needs. I was able to get the car I wanted within a reasonable budget and the Laurel t I received great customer service and attention to my financial needs. I was able to get the car I wanted within a reasonable budget and the Laurel team helped to make that possible. More

Great Salesmen and buying experience! Brandon really made this an easy and pleasurable afternoon--no pressure at all. He is truly there for you and your car buying needs. Great job by a re Brandon really made this an easy and pleasurable afternoon--no pressure at all. He is truly there for you and your car buying needs. Great job by a real professional! More

Best Car Buying Experience I've ever HAD!!! I highly recommend Ourisman Volkswagen of Laurel. From from Brian at the Ourisman of Honda handling the finance to Richard the salesman and I am at a I highly recommend Ourisman Volkswagen of Laurel. From from Brian at the Ourisman of Honda handling the finance to Richard the salesman and I am at a lost for words when it comes to Mohamed. I previously worked in cars sales, have purchased cars before and never have I seen nor been treated with the level of customer service and respect as I did last Friday Aug 4, 2017. They took care of everything while I was at work. All I had to do was pick the car up. I was in the building for about an hour and a half waiting on the insurance company to call back. Thanks Ourisman More

Trustworthy & Responsive Before purchasing my 2017 CR-V, I conducted serious research. Brandon responded quickly through email with the best price out of multiple dealerships. Before purchasing my 2017 CR-V, I conducted serious research. Brandon responded quickly through email with the best price out of multiple dealerships. Brandon always responded within the hour, and he was patient with me as I asked many questions about price and features. When we arrived to pick up the vehicle, Brandon greeted us and went above and beyond to show us the features of the car and get us on the road. Earl, the sales manager, provided me the documentation that I needed even before I entered the dealership. They worked with me virtually for one week before I came into the dealership to sign the paperwork. When we arrived, he introduced himself and checked in to make sure everything was going well. Joe informed us about all the warranty options available and gave us time to make our decision. He made it easy to sign everything, and my wife and I were done in a 2-hour time frame. Overall, my experience was 5-star. I highly recommend Ourisman Honda Volkswagen of Laurel! More

Made Buying my First car an enjoyable experience Bill definitely made buying my first car a smooth and enjoyable experience. He was genuine and totally honest with me the entire. I felt as though I w Bill definitely made buying my first car a smooth and enjoyable experience. He was genuine and totally honest with me the entire. I felt as though I was treated like a person rather than another sale. I left the dealership satisfied and doubt-free More

Seamless I went in the dealership with the intent to buy a vehicle that same day. Owen did an amazing job with making sure this process was seamless as possibl I went in the dealership with the intent to buy a vehicle that same day. Owen did an amazing job with making sure this process was seamless as possible, Along with Joe in financing. I was taken good care off & I love my Honda Civic. More

Great people This is the second time I have bought a car from ourisman Volkswagen. The staff is wonderful and they had me in and out with exactly what I wanted! This is the second time I have bought a car from ourisman Volkswagen. The staff is wonderful and they had me in and out with exactly what I wanted! More

Good customer was good I bought two new Honda's the same day, service was very good by both Laura & Jennifer, their knowledge of the cars was on point. I bought two new Honda's the same day, service was very good by both Laura & Jennifer, their knowledge of the cars was on point. More