Ourisman Volkswagen of Laurel

Kind and I had a great experience at this dealership. Ramon was very knowledgeable and pleasant, and helped me test drive Hondas. Bill Goldsmith was extremely I had a great experience at this dealership. Ramon was very knowledgeable and pleasant, and helped me test drive Hondas. Bill Goldsmith was extremely helpful and patient as he helped me test drive and eventually purchase a Jetta (actually he let us test drive TWO just to feel the difference in wheel diameter). He and Isaac always gave us the time and attention we needed, answering all of our questions. Victoria and Isaac answered our lengthy questions during financing. It is clear that this location has built its reputation by treating its customers with respect. I used USAA buyer service and felt that I got a fair price. More

Wonderful experience & GUARANTEED satisfaction with Laura J! Laura is the GO-TO agent at Ourisman Honda Volkswagen of Laurel! Compassion, patience, and a great smile is what Laura gave me when I purchased my new Laura is the GO-TO agent at Ourisman Honda Volkswagen of Laurel! Compassion, patience, and a great smile is what Laura gave me when I purchased my new 2017 Honda Civic! Here is what she helped me with: 1.) Detailed walk-through of the LX and EX Honda Civic's along with a test-drive. 2.) Detailed paperwork on prices, lifetime benefits, services, and so much more. 3.) Patience when working with me to work around a great plan. 4.) Most importantly a great attitude while being able to answer ALL of my questions. From the visit to the purchase to when I was handed the keys, I always felt at-home and comfortable as if Laura was a family friend I was working with. She brings what any future buyer would love, especially her smile! Contacting Laura is super quick and she is always ready to help. There was NOT a second that I was confused or lost because Laura explained everything in detail clearly and concisely! I look forward to working with Laura again in the future at Ourisman Honda of Laurel! More

Amazing! Brandon was so amazing! This was my very first time buying a car and, although my parents were with me, they let me make all of the decisions. Luckily Brandon was so amazing! This was my very first time buying a car and, although my parents were with me, they let me make all of the decisions. Luckily, I had Brandon helping me along the way and I am so happy with my brand new car! I will definitely recommend Brandon to anyone I know that is looking for a car. More

The staff are all great I left happy, they worked with me to make sure I could leave with the car I wanted. Overall a good experience. This was my first time buying from a de I left happy, they worked with me to make sure I could leave with the car I wanted. Overall a good experience. This was my first time buying from a dealership. More

Wonderful Brandon was very detailed and made sure we knew how to work all the features with the car and took his time. He made us feel comfortable and relaxed a Brandon was very detailed and made sure we knew how to work all the features with the car and took his time. He made us feel comfortable and relaxed as we toured our new vehicle. More

Smooth car buying experience I recently purchased an Infiniti at this dealership with the helpful assistance of Goldie. There was no pressure when it came to making a decision and I recently purchased an Infiniti at this dealership with the helpful assistance of Goldie. There was no pressure when it came to making a decision and he answered any questions or concerns I had about the vehicle. It was by far the smoothest car buying experience I have had, I will without a doubt return to this dealership for services and back to Goldie to purchase my next car in the future. More

Quick, efficient and very professional I worked with Goldie to buy my Volkswagon. I appreciated the care and attention he gave going over all the options and details in a no-pressure envir I worked with Goldie to buy my Volkswagon. I appreciated the care and attention he gave going over all the options and details in a no-pressure environment. More

Car buying experience I worked with James Jones to buy my second car. He was very informational and provided all of the needed documents that I asked for. He was very eas I worked with James Jones to buy my second car. He was very informational and provided all of the needed documents that I asked for. He was very easy to get in contact with and returned all of my calls in a timely manner. Very personable and friendly, I would definitely recommend that future customers by their car from James Jones and Ourisman in general. Not only was Mr. Jones super easy-going, the people I ran into were very friendly! More

The sales person was a pleasure to work with. She was knowledgeable about the vehicle I wanted to purchase. She took the time to explain all the features on the vehicle. After my purchase she call She was knowledgeable about the vehicle I wanted to purchase. She took the time to explain all the features on the vehicle. After my purchase she called to check in and find out if I had any questions. More

Easy, Straightforward, Seamless. Overall, a great experience for my first car. The process was seamless. I will 100% recommend to any friends/family looking to buy a vehicle. Overall, a great experience for my first car. The process was seamless. I will 100% recommend to any friends/family looking to buy a vehicle. More