Ourisman Volkswagen of Laurel
Laurel, MD
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Efficient personalized service! I wanted to get in and get out. I knew what I wanted before I got there . Brandon was exemplary in his sense urgency, knowledge of the vehicles and pr I wanted to get in and get out. I knew what I wanted before I got there . Brandon was exemplary in his sense urgency, knowledge of the vehicles and promotions I was eligible for. I highly recommend you see Brandon when you go to Ourisman. Thanks again More
Letter of Appreciation for Mfon Mfon and Ourisman Honda During the end of 2017, I was going through some challenges in my life. 1. My vehicle got totaled parked in my complex 2. I had to have surgery During the end of 2017, I was going through some challenges in my life. 1. My vehicle got totaled parked in my complex 2. I had to have surgery and make my doctors appointments 3. And trying to work at the same time before my vacation started before the holidays From the time I walked through the door of Ourisman Honda Volkswagen of Laurel, Mr. Mfon U. Mfon greeted me and my friend and provided me with outstanding customer service. He was very polite, humble, great personality, professional, he values his customers and works hard to make sure I had a pleasant and positive purchasing experience. Moreover, I'm not sure when his tour of duty (TOD) ended but he was patient and waited for me to return back from my doctor's appointment to finish up my purchase to make sure that I was totally satisfied. He was very attentive and was most helpful in meeting my needs. I had visited several dealerships; however, by far he represented Ourisman Honda Volkswagen of Laurel Excellently! Great Place, Excellent and Efficient Service!!! P.S. The following Sales Manager and Sales Staff I've interacted with since purchasing my vehicle was very Professional as well! Roger D. Ford Da'Sha Ebb Anthony Davenport Donna Scott God Bless You All, Anthony Beden More
The Best of the many visited My friend who has no experience in car buying asked me to help her.We visited many dealerships looking for the right vehicle at the right price. Mr.Mf My friend who has no experience in car buying asked me to help her.We visited many dealerships looking for the right vehicle at the right price. Mr.Mfon was the most helpful in meeting her needs.She is very happy so much so I plan to buy a car from him.. More
New car Mr.Mfon was very polite costumer friendly. Had a great personality. He took the time to explain everything.I would highly recommend Mr Mfon to everyon Mr.Mfon was very polite costumer friendly. Had a great personality. He took the time to explain everything.I would highly recommend Mr Mfon to everyone. More
Brandon Jester Brandon was terrific, and helped me find the perfect car! This was the third Honda I've bought with Brandon and Earl's help. I will definitely recom Brandon was terrific, and helped me find the perfect car! This was the third Honda I've bought with Brandon and Earl's help. I will definitely recommend Ourisman Honda of Laurel. More
Two emails and one phone call That's all it took to get a great deal from Anthony on my Honda CRV. He responds to emails and phone calls in a timely manner. He's down to earth an That's all it took to get a great deal from Anthony on my Honda CRV. He responds to emails and phone calls in a timely manner. He's down to earth and honest. He's a straight shooter just like me. He did not waste time trying to upsell and sold me exactly what I asked for. It was truly a pleasure working with Anthony and I would not hesitate to recommend him to anyone looking to purchase a Honda. More
Salesman and General Manager were great! Overall, great experience! Being a first time buyer I had a lot of questions and they were willing to answer them all. James Jones was so awesome to w Overall, great experience! Being a first time buyer I had a lot of questions and they were willing to answer them all. James Jones was so awesome to work with. The sales manager was pretty rude at some points, and a little arrogant (Earl). The general manager, Michelle, was a great help though, and I ended up walking out with a great deal! More
Great Experience I bought my 2017 Honda Accord Sport Special Edition from Brandon. He services was outstanding and he definitely knows his stuff. So if your looking fo I bought my 2017 Honda Accord Sport Special Edition from Brandon. He services was outstanding and he definitely knows his stuff. So if your looking for a car and you want a great salesman go see Brandon Jester at Honda of Laurel. He’s the BEST! More
Very smooth transaction Mfon helped me through the car buying process! I got a great deal on a used car! Thank you for making my car buying experience a pleasure! Mfon helped me through the car buying process! I got a great deal on a used car! Thank you for making my car buying experience a pleasure! More
The most pleasant a car buying experience can be! I can't say enough about how different our experience with Ourisman was than our experience the day before with Jim Coleman in Clarksville where we ha I can't say enough about how different our experience with Ourisman was than our experience the day before with Jim Coleman in Clarksville where we had to walk out at the last minute. We left Jim Coleman after a full-day of haggling and being left alone while "negotiations" happened in a back room, after learning that a major part of our vehicle (added leather) was not at all as described when we were shown final photos during the financing process. It was a frustrating experience that honestly left me in tears wanting to just give up on getting a Honda Odyssey. In comes Ourisman to save the day! We decided to call up the other dealership that contacted us through the USAA auto circle and describe our situation. I can't say enough about how kind, fast, and pressure-free the experience with Ourisman (in particular, Earl the Director of Sales whom we spoke with on the phone the night after leaving Jim Coleman) and also Mfon who assisted us in person the next day when we came in to finalize the deal. Mfon, in addition to being very young and handsome (he'll get a kick out of this part) was kind, respectful, courteous, and never left us alone for more than a few minutes, and even then described where he was going and what he was doing (and it was always related to our sale). Car dealerships like Jim Coleman are the reason why everyone dreads going in to buy a new car. Visit Mfon at Ourisman and I can promise you, you will leave feeling like you made a friend while you happened to also buy a car at a great price. More