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Ourisman Volkswagen of Laurel

Laurel, MD

4.5
1,172 Reviews
What really sets a car dealership apart these days? Service, Value, Selection and Price You're a Smart Shopper! You know what it takes to find a great deal on a New Car or quality used Pre-owned Car. Whether you're looking for the perfect new vehicle or a great deal on a Low Price Car or Low Mileage Car, you can be in-control as you use the Car Shopping Tools on our website to find the vehicle you want! Plus, you can check out the Current Online Specials and Promotions that change all the time! Check out our Facebook page, "Ourisman Insiders" Convenient Location, Service, Parts, Accessories, we have it all!
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3371 Laurel Fort Meade Rd Suite B

Laurel, MD

20724

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Showing 1,172 reviews

February 04, 2018

New car survey The dealership is set up well and aesthetically pleasing. The staff was helpful and friendly. My salesperson made it a very pleasant experience. I wou More

by chicks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Jones
Feb 05, 2018 -

Ourisman Volkswagen of Laurel responded

We work hard to provide our customers with a great experience! We appreciate your recommendation.

February 03, 2018

Amazing interaction! Ourisman was such a great choice for me! Brandon and Walter provided such an awesome experience, i will definitely bring my business to them for years More

by EBrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Hickson-Hamilton
Feb 04, 2018 -

Ourisman Volkswagen of Laurel responded

Thanks so much for posting your wonderful feedback. We love hearing both Brandon and Walter provided you with an awesome experience. We appreciate your business and look forward to working with you again in the future.

January 30, 2018

A+ service Good: I asked for the car on the phone. When I arrived the employees were quick and knowledgeable. The process was easy. Bad: Did not get a good p More

by William Good
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Hickson-Hamilton, Brian Blackmon
Jan 31, 2018 -

Ourisman Volkswagen of Laurel responded

Thanks for your purchase! We value your opinion and love hearing that our staff took excellent care of you!

January 29, 2018

Pleasant and Helpful I would definitely recommend Ramon Hart if someone is thinking of purchasing a new car! He is the most pleasant, easygoing salesman we have ever enc More

by cargal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon Hart
Jan 30, 2018 -

Ourisman Volkswagen of Laurel responded

Thanks so much! We are happy to hear that Ramon was friendly and efficient through your car buying process. We appreciate you trusting us with your business and are thrilled you love your new car!

January 29, 2018

Ourisman Delivers! We shopped (4) dealers via the internet, got their offers and then went to Ourisman first as they offered the best deal. Once there we were impressed More

by John from Annapolis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Hickson-Hamilton
Jan 30, 2018 -

Ourisman Volkswagen of Laurel responded

Thanks so much for sharing! We appreciate your business and look forward to helping your friends and family with their car needs. Welcome to the Ourisman Family!

January 22, 2018

Great People, Great Service, Knowledgeable on all Fronts Brandon was a man who knew what he was talking about and had no issues with doing whatever was necessary to get me into the car that he knew I wanted. More

by jsteeves93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria, Brandon Jester
Jan 23, 2018 -

Ourisman Volkswagen of Laurel responded

Thank you for taking the time to give us your review! We are proud of our team and thrilled to hear you had a wonderful experience working with Brandon and Victoria. We appreciate your business and hope you are enjoying your new Honda!

January 21, 2018

New car for a new retiree Great experience with the dealer overall. Laura is very pleasant, laid back, and honest. It was a pleasure having her as our sales associate. I will b More

by Juana1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Rasulzad, Laura Joseph
Jan 21, 2018 -

Ourisman Volkswagen of Laurel responded

Thank you! We are happy to hear that Laura was pleasant and you had a great experience at our dealership. We appreciate your business and continued loyalty.

January 21, 2018

Fast, Friendly, + Fantastic Experience My wife and I came to the dealership after checking out several cars at a nearby CarMax. We were not expecting to leave making a purchase (and we were More

by marylandtony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Jones
Jan 22, 2018 -

Ourisman Volkswagen of Laurel responded

We appreciate you taking the time to compose such a detailed and wonderful review of your time at our dealership. Customer service is our main concern and we are happy to hear that James made your experience a memorable one. We certainly appreciate your recommendation and thank you for trusting us with your current and future car needs.

January 20, 2018

Honda Civic Ramon is the best!!! Hes a salesman for anyone that doesn’t want to deal with the stereotypical salesman. He’s such a genuine person who looked out fo More

by lexx04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon Hart
Jan 21, 2018 -

Ourisman Volkswagen of Laurel responded

Thanks for sharing! We love hearing Ramon provided you with a terrific car buying experience. We appreciate your business and are thrilled you are still in love with your car two years later!

January 19, 2018

Excellent Car Buying Experience This is the fourth new vehicle purchase that I have made since becoming a driver almost 40 years ago, and I have to say that this purchase has been th More

by jrmpatter171230
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Davenport
Jan 20, 2018 -

Ourisman Volkswagen of Laurel responded

Thank you for that wonderful review! We take great pride in knowing that you received great customer service from Anthony and the rest of our team. We appreciate your recommendation and look forward to helping your friends and family with their car needs.

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