Ourisman Volkswagen of Laurel

Great job! I was pleased with the level of knowledge of the sales rep. He explained the features of the vehicle very well and I was able to ask a lot of question I was pleased with the level of knowledge of the sales rep. He explained the features of the vehicle very well and I was able to ask a lot of questions. More

Great customer service! a 4th generation Honda customer Overall very good experience. No high pressure. This is very much appreciated. Carlos, my salesman was brand new and admitted such. I had no issues wi Overall very good experience. No high pressure. This is very much appreciated. Carlos, my salesman was brand new and admitted such. I had no issues with that because he was very helpful, friendly, and extremely knowledgeable, and thorough. He is a pleasure to work with and a credit to your fine dealership. Everyone I interfaced with at the dealership was very helpful. Carlos and team worked to find a work-around to a credit security lock I had put on my credit two years ago due a warning I received from the OPM that my personal information was compromised in a major security breach. Joe R. Finance was able to resolve the issue. He is very friendly and helpful. He and my wife hit it off when he discovered she is a CPA. This is my 4th Honda and my second from this dealership. I will not only plan to return for a 5th Honda. I will definitely visit this dealership first! More

Another Satisfied Customer Great customer service. Nick worked to get the deal done with minimal stress to me. He specializes is challenging situations and will be very upfron Great customer service. Nick worked to get the deal done with minimal stress to me. He specializes is challenging situations and will be very upfront about your options. More

Exceeded all expectations Anthony was great- no other way to word it. He was knowledgeable, friendly, and very straightforward. I entered the dealership at 4pm and was driving Anthony was great- no other way to word it. He was knowledgeable, friendly, and very straightforward. I entered the dealership at 4pm and was driving off in my brand new 2018 Accord by 6pm. This was my first time purchasing a car, on my own, in my name. Anthony really made me feel at ease with my choice to purchase and really helped every step of the way. I loved the service I received and I love my new car. Thanks again to Anthony and everyone else over at Ourisman Honda is Laurel. More

Great customer service! Mfons’customer service was so exceptional that, I ended up buy another vehicle from Ourisman Honda. Unfortunately, Mfon was not available for the purc Mfons’customer service was so exceptional that, I ended up buy another vehicle from Ourisman Honda. Unfortunately, Mfon was not available for the purchase of the new car, he was providing outstanding service to another new Ourisman customer. I was a little bummed out however, the Ourisman dealship did fill in with another outstanding sales associate. Not only WILL I recommend friends and family to Ourisman Honda of Laurel but, Mr. Mfon would be the direct sales associate I refer them to. First class service from Mfon and Ourisman Honda of Laurel!!!!! More

Easy to work with Overall good experience at Ourisman, Ramon was awesome to work with, he was not pushy or too naggy compared to other dealers I've worked with. Financ Overall good experience at Ourisman, Ramon was awesome to work with, he was not pushy or too naggy compared to other dealers I've worked with. Finance (separate department) was a bit rough and there were many misunderstandings, but in the end we worked it out properly. Also sales director was good at his job and a "jerk", got a good price, but had to buy that day (I wasn't quite prepared, but he made a good deal). More

Great service Overall good experiance and friendly staff and would go there again. Staff Will patiently work with you. Recommend Mfon as a go to Salesman. Great Overall good experiance and friendly staff and would go there again. Staff Will patiently work with you. Recommend Mfon as a go to Salesman. Great More

Buying Excellent experience and great service! Ask for Mfon when you go in and make sure to ask for Jennifer when you get to the finance stage! Excellent experience and great service! Ask for Mfon when you go in and make sure to ask for Jennifer when you get to the finance stage! More

Kind Staff and Great Experience Had a great experience at this dealership. The staff is all very friendly and made what is a somewhat stressful process feel easy. Felt that I got a g Had a great experience at this dealership. The staff is all very friendly and made what is a somewhat stressful process feel easy. Felt that I got a great deal and am happy knowing I can return for anything I may need and feel welcomed, like for the free car washes! Highly recommend this place and thank you Mfon for your great patience during the sale! More

Excellent services and professionalism The agent (Mr. Mfon Mfon)who assisted us with our purchase was very professional, hospitable and friendly. Great deal offered. We were very satisfied The agent (Mr. Mfon Mfon)who assisted us with our purchase was very professional, hospitable and friendly. Great deal offered. We were very satisfied with the overall out come. Thanks More