Ourisman Volkswagen of Laurel
Laurel, MD
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Buying Excellent experience and great service! Ask for Mfon when you go in and make sure to ask for Jennifer when you get to the finance stage! Excellent experience and great service! Ask for Mfon when you go in and make sure to ask for Jennifer when you get to the finance stage! More
Kind Staff and Great Experience Had a great experience at this dealership. The staff is all very friendly and made what is a somewhat stressful process feel easy. Felt that I got a g Had a great experience at this dealership. The staff is all very friendly and made what is a somewhat stressful process feel easy. Felt that I got a great deal and am happy knowing I can return for anything I may need and feel welcomed, like for the free car washes! Highly recommend this place and thank you Mfon for your great patience during the sale! More
Excellent services and professionalism The agent (Mr. Mfon Mfon)who assisted us with our purchase was very professional, hospitable and friendly. Great deal offered. We were very satisfied The agent (Mr. Mfon Mfon)who assisted us with our purchase was very professional, hospitable and friendly. Great deal offered. We were very satisfied with the overall out come. Thanks More
Mfon Mfon Served Me Well Mfon went beyond the "call of duty" to service all my questions and the few concerns that I had when going through the process of buying a new car. Th Mfon went beyond the "call of duty" to service all my questions and the few concerns that I had when going through the process of buying a new car. The Honda CR-V Touring model had lots of new features that Mfon patiently explained to me. Yes, some staff made mistakes but they were corrected. I trust that the Dealership recognized that I brought the positive and negative comments to their attention. One staff member said I was negative. I explained that I am a positive person that strongly believes in communicating the good and the bad. More
Feel the love for my new Honda CRV Touring I purchased several Honda cars in the past and never had such a wonderful experience than now with Ourisman Honda in Laurel, Maryland. My Sales Consul I purchased several Honda cars in the past and never had such a wonderful experience than now with Ourisman Honda in Laurel, Maryland. My Sales Consultant, Mrs Laura Joseph, went above and beyond to answer all my questions and to go on a test drive with ease. She made sure I purchased the car I wanted and that I felt comfortable driving it. This process was quick and smooth.I also would like to give "Kudos" to Ms. Jennifer Smith, Financial Advisor, for her knowledge, professionalism and time to explain all options available to me. Love my new car and hope for a smooth ride everywhere I set my GPS to. Thank you for the outstanding customer service. More
Exceptional Mfon was very helpful and courteous! He listened to my needs and delivered just the car that I needed! The knowledge he conveyed made me feel comforta Mfon was very helpful and courteous! He listened to my needs and delivered just the car that I needed! The knowledge he conveyed made me feel comfortable throughout the process! More
So nice The best experience we ever had my wife and I really felt so comfortable with all the explanation and the whole sale and really loved the car. The best experience we ever had my wife and I really felt so comfortable with all the explanation and the whole sale and really loved the car. More
Quick and Easy Purchase Experience The entire purchase was completed in a few hours. Ramon was outstanding as a sales representative. At delivery he took time to fully explain all the The entire purchase was completed in a few hours. Ramon was outstanding as a sales representative. At delivery he took time to fully explain all the new electronic features of the CRV. We were impressed with the selection available. Ramon did a follow up phone call two days later to make certain we were satisfied. We are very satisfied. We would recommend Ramon and Ourisman to anyone. More
Ramon Hart, Exemplary Saleman Ramon Hart was very cordial and went out of his way to address any of our concerns. He is extremely knowledgeable about Honda products and did everyt Ramon Hart was very cordial and went out of his way to address any of our concerns. He is extremely knowledgeable about Honda products and did everything possible to accommodate our needs and schedule. It was a joy dealing with Ramon. More
Easiest car buying experience ever. Everyone that I dealt with during my car buying experience were extremely friendly. They made sure you got all questions answered and even engaged m Everyone that I dealt with during my car buying experience were extremely friendly. They made sure you got all questions answered and even engaged my son into the process. Great experience!!!! More