Ourisman Volkswagen of Laurel

Great Customer Service Mfon was the best! He went the extra mile to allow us the opportunity to purchase our new vehicle for our growing family without being pushy. Mfon was the best! He went the extra mile to allow us the opportunity to purchase our new vehicle for our growing family without being pushy. More

How every dealership should be When my college car’s lease was up (2015 Mazda3) in February and I turned in my keys, I began looking for a new car to suit my needs. I visited th When my college car’s lease was up (2015 Mazda3) in February and I turned in my keys, I began looking for a new car to suit my needs. I visited this dealership three times over the course of three months to scope out and test drive different CR-V Trims. Ramon was patient in helping explain the different available options and working with me on getting a fair purchase price. Anthony also helped on one of my visits, getting me a fair quote and all of the information I needed in less than 20 minutes! In between visits I had bounced the quote between several different dealerships both by email and in person. The other dealerships rarely budged and all ultimately said “we can’t beat that price, are you sure that Ourisman will honor that when it comes time to buy?” Guess what, they did honor the price and were the most professional and timely through the whole process. When it came time to actually buy, Ramon sat down and patiently walked through all of the forms with me, answering all of my questions. After we were done with the preliminary forms, Jennifer took me to the finance office. Normally the finance office is where I raise my defenses and prepare for an onslaught of lackluster tack-on products. I was pleasantly surprised by Jennifer’s straightforward explanation of the packages and acceptance of my declining many of the products. She wasn’t pushy at all and was a joy to work with. Overall, Ourisman Honda is Laurel was excellent to work with. Their staff is professional and courteous and they get down to a realistic, fair purchase price in a reasonably short time. If you’re planning on buying Honda, I’d recommend giving Ramon a call for excellent customer service. More

Ramon Hart Mr. Hart was very professional & knowledgable. He listened to what I was asking for and answered all of my questions. He was helpful without being pus Mr. Hart was very professional & knowledgable. He listened to what I was asking for and answered all of my questions. He was helpful without being pushy. This was a first time lease experience for me & Ramon was very helpful. More

Great experiences with Ramon Hart I have leased a car and purchased a van at Ourisman Honda, working both times with Ramon Hart. Ramon is amazing. He is knowledgeable, professional, ve I have leased a car and purchased a van at Ourisman Honda, working both times with Ramon Hart. Ramon is amazing. He is knowledgeable, professional, very friendly, extremely low pressure, and works his hardest to get you everything you need. Ramon is exceptionally communicative, and will go to great lengths to make sure you have all of the information you need to make the decision that works best for you. I highly recommend working with Ramon. More

James Jones was exceptional!! JJ delivered on all of his promises. The used Nissan Frontier that we bought had a dent in the roof and JJ made sure that it was repaired to our sati JJ delivered on all of his promises. The used Nissan Frontier that we bought had a dent in the roof and JJ made sure that it was repaired to our satisfaction!! I would absolutely purchase another vehicle from JJ!!> More

New car purchase This is the second vehicle that I've purchased with the past 2 years. Both time I worked with Anthony Davenport. My overall experience was excellent This is the second vehicle that I've purchased with the past 2 years. Both time I worked with Anthony Davenport. My overall experience was excellent , both times. More

Professional and easy This was my first time purchasing a vehicle, and I thought it would be a very stressful experience, but I was surprised with how easy it was. Ramon p This was my first time purchasing a vehicle, and I thought it would be a very stressful experience, but I was surprised with how easy it was. Ramon provided exceptional service, very professional, courteous, answered all my questions, and gave me an excellent deal. The people at the dealership were also very amicable, and the place itself was nice. I came out with a brand new car that I love and have no regrets. I enjoyed doing business with them I recommend them to anyone looking to purchase a Honda. More

Bought a used Honda - great experience James was very polite and knowledgeable. He was quick to return my calls and responded to all my inquiries in a timely manner. He was a pleasure to wo James was very polite and knowledgeable. He was quick to return my calls and responded to all my inquiries in a timely manner. He was a pleasure to work with. More

Great Dealership This dealership was great. Brandon had two Odyssey models waiting for me when I got there to meet with him. He was very knowledgable of the features i This dealership was great. Brandon had two Odyssey models waiting for me when I got there to meet with him. He was very knowledgable of the features in each model and made the car buying process easy. They worked with me to meet me on my trade in and saved me a trip to another dealership. They were very friendly and tried their best to get me in and out quickly. I would recommend this dealership to anyone who is looking to purchase a new car. More

Thank You for the Excellent Service My husband is a repeat customer of Ourisman Honda Volkswagen of Laurel. He receives excellent service from the staff when purchasing a vehicle or duri My husband is a repeat customer of Ourisman Honda Volkswagen of Laurel. He receives excellent service from the staff when purchasing a vehicle or during routine maintenance. Due to the excellent service my husband received over the past decade, I purchased my first Volkswagen today. The staff was very friendly, knowledgeable about the vehicle, and gave me a fair price for my trade-in and new vehicle. I highly recommend this dealership! More