
Ourisman Volkswagen of Laurel
Laurel, MD
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MY 4TH NEW HONDA IN 2 YEARS!!! PLEASE see MR. JIM POWELL (Senior Sales Consultant) at this specific Honda Dealership in Laurel, MD. Mr. Powell has always been very, very profession PLEASE see MR. JIM POWELL (Senior Sales Consultant) at this specific Honda Dealership in Laurel, MD. Mr. Powell has always been very, very professional and knowledgeable in assisting me with my purchases, questions, and just an all-around GOOD MAN! Bre Gardner is my Primary POC but, she is out on Maternity Leave. As a Disabled Veteran... I will continue my Honda purchases, service(s) at this Dealership... BRAVO MR. JIM POWELL!!! More
I got a new car less than 2 days after my car broke down Great start and awesome ending. I went through a lot this week. My car broke down and I didn’t know where to begin. These guys took care of me. Gratef Great start and awesome ending. I went through a lot this week. My car broke down and I didn’t know where to begin. These guys took care of me. Grateful More
Love, Professional and Awsome Customer Service! I cannot tell how happy I am about my new Honda CRV. I can't stop gazing at my new Honda. What makes the final touch is the immaculate customer servi I cannot tell how happy I am about my new Honda CRV. I can't stop gazing at my new Honda. What makes the final touch is the immaculate customer service and professionalism I received from Mr. Jimmie Powell. I never experienced this level of customer service when it comes to buying a car ever. I appreciate the time he took with my straight talk, explanation and the compassion he has helping a customer.He knew exactly what I wanted with no hesitation. Cudos to Mr. Powell. I have been telling my friends about how awsome he was as well as the dealership. 2 thumbs up. 10 out of 10 More
My Experience While Buying a New Honda After traveling to different Honda dealerships in my area and being somewhat disappointed with the sales consultants, it was such a relief to meet A After traveling to different Honda dealerships in my area and being somewhat disappointed with the sales consultants, it was such a relief to meet Anthony Davenport. He listened to what my car purchasing needs were and I never felt like he was rushed nor did he try to sell me something that I could not afford. Anthony spent a lot of quality time with me and answered all my questions and concerns immediately. I also knew I could call him if I had additional questions. He was always curteous during my purchase and made me feel like I was an important customer. I would recomment this dealership and definitely Anthony Davenport to my family and friends. Anthony deserves an A++!! Brian Blackmon also deserves an A++ for helping me thru the finance process which can be a dreadful experience. He also explained everything throughly so I knew what I was getting into without feeling confused after the process. It turned out to be a very pleasant experience from both the men. More
Respectful, Respectful, Respectful! We came to the dealership to begin our search for a specific car my husband saw online , well that car had been sold but we still came home with a gre We came to the dealership to begin our search for a specific car my husband saw online , well that car had been sold but we still came home with a great car! Mfron was so pleasant to deal with, very calm, respectful and listened to our needs. This is what we call " One and Done"! We looked at one car and the deal was done! The Finance manager Amy was so fun to work with as well! Thank you Mfon for making this transaction so smooth! More
Fast, Effective, Kind, and Patient. Ourisman of Honda was incredibly kind to me. I felt sort of lost as I was a rather young dealer and the auto world was sort of beyond me, but they com Ourisman of Honda was incredibly kind to me. I felt sort of lost as I was a rather young dealer and the auto world was sort of beyond me, but they communicated in such a clear manner and I knew exactly what I was getting myself into when I confronted them about the kind of car, financing, and the paperwork associated with my new car. I would honestly say that it was so efficient and effective that I'd recommend this dealership for any Honda lover out there. More
Treated with Respect I called the dealership after seeing a beautiful used Scion Tc for a great price. Naturally I wasn't the only one interested in this car as a dealersh I called the dealership after seeing a beautiful used Scion Tc for a great price. Naturally I wasn't the only one interested in this car as a dealership employee was test-driving it as I was calling. James Jones ensured that the second that employee makes their decision he will call me. James did exactly as promised and said I can drive up and look at the vehicle. This respect and delivery of promises is what had me travel over an hour to just see the vehicle. Within 45 minutes of meeting James and test driving the vehicle I sent my family home because I trusted that because I am interested in driving the vehicle off of the lot, James was going to help make it happen. James did just that, helping me navigate the paperwork, leading me to finance, and the final shake of the hand before I left. He even followed up the next day by phone to see if I was satisfied. I'm extremely satisfied with this dealer and specifically Mr. James Jones. If you show respect, he will reciprocate respect. If you are seriously considering buying a vehicle and don't want to play games, you want to ask for James Jones at Ourisman Honda/Volkswagen of Laurel. More
A great experience overall Mfon, the soft-spoken salesman did a wonderful job. The finance lady, sorry I forgot your name, was truly amazing. She did the best she could to come Mfon, the soft-spoken salesman did a wonderful job. The finance lady, sorry I forgot your name, was truly amazing. She did the best she could to come up with something. They both deserve a raise this year! More
Repeat Customer I have bought my last 3 new vehicles at Ourisman Honda of Laurel. I have always had positive experiences there and would highly recommend them. I firs I have bought my last 3 new vehicles at Ourisman Honda of Laurel. I have always had positive experiences there and would highly recommend them. I first spoke with Jimmie Powell and he answered all my questions and got me started test driving vehicles with Mfon. Jimmie was very nice and helpful. Then Mfon took me on several test drives and was telling me about all the vehicle features as I drove each one. Mfon is super nice and very laid back. Ourisman got me the car I wanted the same day and it was a pleasant experience. Highly recommend!! More
Another win win at Ourisman! We've had over 25 years of purchasing from Ourisman Honda, Laurel, and three of our vehicles have come from them. Meeting and working with Mr Mfon wa We've had over 25 years of purchasing from Ourisman Honda, Laurel, and three of our vehicles have come from them. Meeting and working with Mr Mfon was an extremely pleasant and fun experience. Cordial, courteous, patient and knowledgeable, he was so helpful in narrowing down my wide range of nonfocus and choice of vehicle easily and quickly and with humor. He made the ordeal of buying a car stress free and fun. I would personally recommend anyone interested in a Honda vehicle seek out Mr Mfon at Ourisman Honda for a professional no-hassle buying experience. Management is fortunate in having someone of his caliber on their sales staff. More