
Ourisman Volkswagen of Laurel
Laurel, MD
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A Happy Customer I've recently started my own business. It has also required me to acquire a second vehicle. When I stepped into Ourisman Honda of Laurel, one person s I've recently started my own business. It has also required me to acquire a second vehicle. When I stepped into Ourisman Honda of Laurel, one person stood out to me the most and that was Jimmie Powell. He has been very helpful making sure I'm comfortable every step of the way. Business decisions can often be stressful but Jimmie has made the process easier for me and I'm grateful. I have referred my family to him for any future vehicle purchases. More
Exvellent Oursiman Honda ia where I bought my car and I have been so happy with it. My husband has been going there looking at cars for several months. He feel Oursiman Honda ia where I bought my car and I have been so happy with it. My husband has been going there looking at cars for several months. He feel in love with the Honda Accord fully loaded with all those cool safety devices. We went today and met with Jim Powell who gave us excellent service in meeting our needs. He was kind, patient and friendly with my husband and myself. It took time to explain the documents and assisted with helping to set things up in the car. Marvin was the finance man who answered our questions and got us through painlessly and quickly. A great experience for car shopping. I highly recommend this dealership and the saleman Jim Powell. More
Great car buying experience with Mfon at Ourisman Honda I had been shopping for a car for about 3 weeks until i stopped by Ourisman Honda on July 24th. Mfon was my salesman, he is the best, polite, helpful I had been shopping for a car for about 3 weeks until i stopped by Ourisman Honda on July 24th. Mfon was my salesman, he is the best, polite, helpful and kind. I saw the car I liked and got great deal on buying that Honda Pilot. I was very pleased. Thank you Mfon. If any of my friends and family members are looking to buy a car, I will definitely recommend you because you are the best😉👍👍👍 More
Just Driving By One day as I was driving I decided to stop into the Ourisman Honda Dealership. My encounter was pleasant and friendly. The salesman I spoke with name One day as I was driving I decided to stop into the Ourisman Honda Dealership. My encounter was pleasant and friendly. The salesman I spoke with named Jimmie was very nice. He provided me with great customer service and I left happy and very well informed. I’m extremely happy with my purchase. I’m so glad I stopped by. I’ll definitely be referring my colleagues. More
Most pleasant of experiences Walked into the dealership knowing what my budget was and what my needs were but was not sure what my options were. Mfon asked me all the right questi Walked into the dealership knowing what my budget was and what my needs were but was not sure what my options were. Mfon asked me all the right questions, looked at the inventory and showed me a few options. He really made me feel comfortable taking my time to look and to decide. I never felt pressured with Mfon. I saw a few cosmetic things wrong with the car I was leaning towards. Grabbed something to eat down the road (still hadn't made a decision yet) and then came back. All my concerns were addressed and corrected while I was at dinner. By far one of the best car buying experiences. Highly recommend dealing with Mfon at Ourisman Honda/Volkswagon. Did I mention he sells both new AND used cars? He showed me both and I purchased a used car that looks and runs like new :) More
Many Thanks to the gentleman Roman Hart I went with my husband to change the oil for his new car Honda CR-V, because of his attitude and care I bought a car Ramon sold the car to me within I went with my husband to change the oil for his new car Honda CR-V, because of his attitude and care I bought a car Ramon sold the car to me within one hour. He gave me a great and fast processing. I am very happy with my new car and thanks again for him. More
“Exceeds Expectations! ” This dealership was top notch! James Jones went above and beyond to make sure I purchased the SUV I was most comfortable with. He gave me suggestions This dealership was top notch! James Jones went above and beyond to make sure I purchased the SUV I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a Honda CRV the process was absolutely painless. So quick and professional. James was very friendly, helpful, and honest! I felt like family by the end of the whole process! I would recommend James Jones (in particular) to anyone who is looking for a new or used vehicle. I'm so happy with my purchase! Thanks! More
Patient and Knowledgeable Ramon was patient and knowledgeable. My CRV was over 13 years old and the thought of downsizing to a Civic and learning all of the new features was o Ramon was patient and knowledgeable. My CRV was over 13 years old and the thought of downsizing to a Civic and learning all of the new features was overwhelming. More
Excellent customer service provided by Ramon Hart Ramon delivered excellent customer service. He went above and beyond to deliver service. His demeanor and efficiency made the car purchasing experienc Ramon delivered excellent customer service. He went above and beyond to deliver service. His demeanor and efficiency made the car purchasing experience a great one!!!! More
Fantastic experience with Rob Mil and Ramon Hart Exciting moment for us - we just helped my daughter lease her first car - a 2018 Civic EX-T in her favorite color combo Cosmic Blue with Grey Interior Exciting moment for us - we just helped my daughter lease her first car - a 2018 Civic EX-T in her favorite color combo Cosmic Blue with Grey Interior. What an outstanding process from beginning to end. We are out of state but often purchase or lease our new vehicles in this area of Maryland, where we lived for a number of years. We find we get treated much better and can access a much better selection of vehicles than in our home town, and this experience was no different - one of the best we have had. I did most of my research via the internet and landed on pricing with Rob Mil (sales manager) - this was an easy process from the start. Rob was very timely and his responses were very crisp, always answering my questions clearly. It was this concise and professional communication that led me to Ourisman Honda of Laurel. Once there, Rob greeted us and handed us over to Ramon. It just got better from there - Ramon treated my daughter (Sarah) and I very well, explained everything clearly and also efficiently - the process was very smooth. After we signed all of the papers, Ramon spent ample time in the car showing Sarah how to use all of the features. He also went through all of the settings in advance, helping her to make the best choices. All in all, one of the best car buying experiences we have had, and Sarah loves everything about her new Civic. We will definitively be back to see Rob and Ramon when our Odyssey is ready to be replaced. More