Ourisman Volkswagen of Laurel

Excellent customer service provided by Ramon Hart Ramon delivered excellent customer service. He went above and beyond to deliver service. His demeanor and efficiency made the car purchasing experienc Ramon delivered excellent customer service. He went above and beyond to deliver service. His demeanor and efficiency made the car purchasing experience a great one!!!! More

“Exceeds Expectations! ” This dealership was top notch! James Jones went above and beyond to make sure I purchased the SUV I was most comfortable with. He gave me suggestions This dealership was top notch! James Jones went above and beyond to make sure I purchased the SUV I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a Honda CRV the process was absolutely painless. So quick and professional. James was very friendly, helpful, and honest! I felt like family by the end of the whole process! I would recommend James Jones (in particular) to anyone who is looking for a new or used vehicle. I'm so happy with my purchase! Thanks! More

Fantastic experience with Rob Mil and Ramon Hart Exciting moment for us - we just helped my daughter lease her first car - a 2018 Civic EX-T in her favorite color combo Cosmic Blue with Grey Interior Exciting moment for us - we just helped my daughter lease her first car - a 2018 Civic EX-T in her favorite color combo Cosmic Blue with Grey Interior. What an outstanding process from beginning to end. We are out of state but often purchase or lease our new vehicles in this area of Maryland, where we lived for a number of years. We find we get treated much better and can access a much better selection of vehicles than in our home town, and this experience was no different - one of the best we have had. I did most of my research via the internet and landed on pricing with Rob Mil (sales manager) - this was an easy process from the start. Rob was very timely and his responses were very crisp, always answering my questions clearly. It was this concise and professional communication that led me to Ourisman Honda of Laurel. Once there, Rob greeted us and handed us over to Ramon. It just got better from there - Ramon treated my daughter (Sarah) and I very well, explained everything clearly and also efficiently - the process was very smooth. After we signed all of the papers, Ramon spent ample time in the car showing Sarah how to use all of the features. He also went through all of the settings in advance, helping her to make the best choices. All in all, one of the best car buying experiences we have had, and Sarah loves everything about her new Civic. We will definitively be back to see Rob and Ramon when our Odyssey is ready to be replaced. More

I was Blessed today I first met Blair Tyler on Tuesday 19 June, I decided that I needed to purchase a car from Ourisman after an Active Duty Soldier told me her story whe I first met Blair Tyler on Tuesday 19 June, I decided that I needed to purchase a car from Ourisman after an Active Duty Soldier told me her story when she brought a 2017 VW from them, raving about the service she received. On Saturday 23 July, my Mother and Sister met me there and met Anthony Davenport, a true gentleman. Anthony went to get Blair who confirmed that Anthony was the Honda dealer an he was the VW dealer. I wanted to purchase a Honda after previously owning a BMW 325i-5 speed and a VW Jetta. It was a choice that I would eventually have to make and after test driving the Honda HR-V, I really liked it. When I realized I wanted to do it today, Anthony had made my Mother's trust list. He was one of the best and I appreciated him listening and letting me decide. I am now the very proud owner of a beautiful Arean Blue 2018 Honda HR-V. I fell blessed that Anthony was there at the time he was because he is a Christian man. I prayed about this venture and my prayer was answered. God Bless you all and Anthony receive my Mother's blessings and My Sister felt his sincerity More

Great price on our car This is my second purchase for the same dealership in 3 months both the times we had great deals and help. Will for sure recommend to friends about t This is my second purchase for the same dealership in 3 months both the times we had great deals and help. Will for sure recommend to friends about this dealership. More

Great Experience We LOVE our new purchase. It was such a pleasure to work with Brandon. Coming to the dealership with 4 little kids is a challenge but he was so patien We LOVE our new purchase. It was such a pleasure to work with Brandon. Coming to the dealership with 4 little kids is a challenge but he was so patient and gracious in dealing with our family. He interacted with all of them while still being attentive to our questions and concerns. Thanks Brandon! More

Chukka was great! I walked in on June 22, 2018 with the intention of just asking a couple of questions and was greeted by Chukka. From the point of introduction, Chukka I walked in on June 22, 2018 with the intention of just asking a couple of questions and was greeted by Chukka. From the point of introduction, Chukka was patient, informative and most importantly HONEST! We spent the majority of the day together and I happily went from a window shopper to a purchasing customer. More

Fantastic service Mfon is by far the best car salesman I have ever encountered. I’ve purchased several cars, in different states, and his customer service is unparallel Mfon is by far the best car salesman I have ever encountered. I’ve purchased several cars, in different states, and his customer service is unparalleled. I walked away with the perfect car, at an amazing price, and completely confident in my purchase. Thank you! The sales manager Mohamed was also fantastic in assisting in getting me the car. The finance woman, Victoria is also a delight to be around. More

Phenomenal Experience!!! What a phenomenal experience working with Mfon! He is patient, attentive, and knowledgeable. His no pressure sales approach sets him apart from any ot What a phenomenal experience working with Mfon! He is patient, attentive, and knowledgeable. His no pressure sales approach sets him apart from any other car salesman I have ever encountered. If you are looking for a salesman to assist you in the purchase of your next vehicle that listens to what your wants and needs are and still proceeds to exceed your expectations then look no further. Mfon is the best in the industry, this is now the second vehicle we have purchased with him and we will be back for all future vehicle purchases as well. The sales manager Mohamed Thabet was also a pleasure to deal with and the Finance Manager Victoria Minns was amazing as well. A+++ experience all the way around. Thank you! More

A very pleasant experience Our salesman Jim Powell was very pleasant, accomodating, and helpful. He wasn't pushy at all, and he was very patient, calm, and thorough. He answered Our salesman Jim Powell was very pleasant, accomodating, and helpful. He wasn't pushy at all, and he was very patient, calm, and thorough. He answered all of our questions. We liked him a lot. Jennifer Smith was also a very warm and friendly person, and was alao able to answer my questions thoroughly. This dealership had a very warm and friendly environment. I would highly recommend this dealership. More