
Ourisman Volkswagen of Laurel
Laurel, MD
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Amazing and accommodating service! I worked with Ramon to trade in my old CRV for a new one and he couldn't have made the process more seamless and pain-free. Ramon was a pleasure to wo I worked with Ramon to trade in my old CRV for a new one and he couldn't have made the process more seamless and pain-free. Ramon was a pleasure to work with, very kind, easy going, compassionate and really put the needs of the customer first. He was an active listener and did a wonderful job understanding his customers and getting to know them to ensure the service he delivered was on par with their expectations. He has truly set the bar high for customer service by going above and beyond! More
Always Dependable I love this dealership. Everytime I come I am treated with so much respect. I leased both of my cars from here and plan on doing the same for the fu I love this dealership. Everytime I come I am treated with so much respect. I leased both of my cars from here and plan on doing the same for the future. Jimmie Powell is great and made me feel confident in my decision. He was very patient with me and my family. I would recommend him to anyone. More
Great dealer experience James was great from the beginning, he saw that I was nervous about getting a car loan it being my first one. He made me feel very at ease and I thank James was great from the beginning, he saw that I was nervous about getting a car loan it being my first one. He made me feel very at ease and I thank you for that. He was very helpful with question I had. Friendly and he didn't rush made sure I understood every step. More
Hands down best car buying experience I have purchased 2 vehicles here so far and Brandon Jester has always taken amazing care of me. Helpful, knowledgeable, and communicative. He goes out I have purchased 2 vehicles here so far and Brandon Jester has always taken amazing care of me. Helpful, knowledgeable, and communicative. He goes out of his way to find exactly the vehicle you’re looking for. Best of all he always makes sure I get the best deal possible. My next Honda purchase will most definitely be with Brandon along with any of my friends and family! More
Best dealer experience yet Mfon was great. He listened to everything I had to say and was especially helpful as this was my first time personally financing my own car. He showed Mfon was great. He listened to everything I had to say and was especially helpful as this was my first time personally financing my own car. He showed great costumer service and was extremely professional and a joy to work with during the long processes of buying a car. I would recommend this place without hesitation More
Great experience (for real!)! Jimmie was awesome from start to finish - no gimmicks or fluff - and was knowledgeable, friendly, and took care of me in a timely manner from first te Jimmie was awesome from start to finish - no gimmicks or fluff - and was knowledgeable, friendly, and took care of me in a timely manner from first test drive to pulling away with my new CR-V. He worked with the finance department to get me the best deal possible, and I could not be happier with my new car and the whole process at Ourisman of Laurel! More
GREAT SALES STAFF!! Food was great too! I came in to get an affordable car and I got more than that! I received great service and a great price and I would recommend this place. I came in to get an affordable car and I got more than that! I received great service and a great price and I would recommend this place. More
Great Experience Everyone at this dealership was very pleasant to deal with. Mfon Mfon was very attentive and answered all of my questions. I did not feel pressured Everyone at this dealership was very pleasant to deal with. Mfon Mfon was very attentive and answered all of my questions. I did not feel pressured at all, which is one of the most important aspects of car buying for me. More
Great sales experience I had been looking for a Honda Pilot for a couple of months and after reviewing several trims I finally decided to respond to a contact from Ourisman I had been looking for a Honda Pilot for a couple of months and after reviewing several trims I finally decided to respond to a contact from Ourisman Honda of Laurel since it was closest to me. Ramon Hart was immediately welcoming, courteous and responsive to all my numerous questions. I always dreaded how long it took to buy a car and although it still took a some time, Ramon made the process easy, fun and extremely stress free. I truly appreciated his honest answers to all questions and readiness to inquire from others when he didn't know the answer. Great sales person and car buying experience. More
Excellent Service There is no words to describe my appreciation towards this dealership. They helped me with picking a car and color of my choice and worked with my pri There is no words to describe my appreciation towards this dealership. They helped me with picking a car and color of my choice and worked with my price. Jim was my sales rep and he was the best. He was patient with me while I was trying to contact my husband about the purchase and everything involved in buying the car. I would highly recommend this dealership and do not forget to ask for Jim. More