Ourisman Volkswagen of Laurel
Laurel, MD
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Very professional and easy Ramon was very prompt to respond to initial e-mails. Once I was in the dealership, I was never pressured. An associate of Ramon's (Kenny) brought my Ramon was very prompt to respond to initial e-mails. Once I was in the dealership, I was never pressured. An associate of Ramon's (Kenny) brought my potential car around and allowed me to take a final look at it and answered last minute questions. This was while I was waiting for Ramon to finish another task. At no time did I feel pressured and his co-worker was taking his own time, even though it wasn't his sale, to help me. The purchasing process with Ramon was quick but informative and the manager meeting (Tony K) was 0 pressure and informative as well. Highly recommended. More
Great Customer Service Mfon was very professional and took the time to provide me with the right option for my needs. If I plan on buying another Honda in the future I would Mfon was very professional and took the time to provide me with the right option for my needs. If I plan on buying another Honda in the future I would definitely come back to Ourisman Honda and would recommend Ourisman Honda to my friends and family. More
Excellent Buying Experience Ramon was very pleasant to work with during the purchase of our new Honda Pilot. His knowledge of the vehicle was impressive, and he took the time to Ramon was very pleasant to work with during the purchase of our new Honda Pilot. His knowledge of the vehicle was impressive, and he took the time to explain every feature. We used a buying service that contributed to the stress-free and fast (2 hrs) buying process. At the same time, we got an airbag recall done on our Civic with no issues. Thanks Ramon, Brandon, Brittany, and Mike! More
Excellent personnel I went with my son to buy his first car and although he didn’t have credit experience, Jim Powell help us and he was with us every step until he got t I went with my son to buy his first car and although he didn’t have credit experience, Jim Powell help us and he was with us every step until he got the car. Excellent service, great people!!! More
Excellent Service and great team I just bought my first new car and Jimmy was very helpful awesome first experience and would definitely recommended this dealer and this sales person I just bought my first new car and Jimmy was very helpful awesome first experience and would definitely recommended this dealer and this sales person More
Great buying experience We just bought a new car and Mfon is very nice and helpful. Overall it is very good buying experience for us. Our one-year old is very happy too, she We just bought a new car and Mfon is very nice and helpful. Overall it is very good buying experience for us. Our one-year old is very happy too, she got a big balloon. More
Everything was smooth and efficient. Anthony was professional and knowledgeable. Great experience. I would recommend Ourisman Honda to my friends and neighbors. I will definitely cons Anthony was professional and knowledgeable. Great experience. I would recommend Ourisman Honda to my friends and neighbors. I will definitely consider them for future purchases. More
Bre Garner was terrific Bre gave us her undivided attention and made the process so easy for us. She was one of the reasons we bought from Ourisman. She did a great job Bre gave us her undivided attention and made the process so easy for us. She was one of the reasons we bought from Ourisman. She did a great job explaining all the features of our new vehicle and how to use them. More
Best car buying experience thanks to Anthony! It was an internet ad that drew us to Ourisman Honda of Laurel. Honda Odyssey was our first choice for a newer used minivan, but because they hold a It was an internet ad that drew us to Ourisman Honda of Laurel. Honda Odyssey was our first choice for a newer used minivan, but because they hold a high resale value, it seemed out of reach. Prepared to even drive out of state to look at a few others in the same price range, we never expected to be home by noon driving just what we wanted! Working with Anthony Davenport was the best car buying from a dealership experience we've ever had. His dedication to customer care is genuine. He went "the extra mile" to get a blemish properly repaired. Along with Joe, the finance manager, he got us the best interest rate and monthly payment to fit our budget. We will always enjoy telling the story of a shared joke and his gift of a"New Car Smell" air freshener! What we first liked about Ourisman's was the relaxed and friendly atmosphere, and we also noticed a professional and efficient way of handling customer service. We feel confident about our driving extra miles for continued care at this dealership. More
Good price and painless experience This dealership started off on the right foot by having a competitive price on new vehicles when compared with other local dealerships. As soon as we This dealership started off on the right foot by having a competitive price on new vehicles when compared with other local dealerships. As soon as we walked in, Jimmie greeted us with a friendly face. He remained helpful, accommodating, and most importantly - not pushy - throughout our experience. Overall, this was one of, if not the, most straightforward car purchases I've made. More