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Ourisman Volkswagen of Laurel

Laurel, MD

4.5
1,173 Reviews
What really sets a car dealership apart these days? Service, Value, Selection and Price You're a Smart Shopper! You know what it takes to find a great deal on a New Car or quality used Pre-owned Car. Whether you're looking for the perfect new vehicle or a great deal on a Low Price Car or Low Mileage Car, you can be in-control as you use the Car Shopping Tools on our website to find the vehicle you want! Plus, you can check out the Current Online Specials and Promotions that change all the time! Check out our Facebook page, "Ourisman Insiders" Convenient Location, Service, Parts, Accessories, we have it all!
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3371 Laurel Fort Meade Rd Suite B

Laurel, MD

20724

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Showing 1,173 reviews

June 18, 2024

This is my 3rd vehicle I’ve purchased from Ourisman VW Laurel. They’re great! More

by Suzyqslilgirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Helen
Jun 20, 2024 -

Ourisman Volkswagen of Laurel responded

Thank you so much for your loyalty and kind words. Please let us know anytime if you need help anytime.

June 16, 2024

I just purchased a 2024 Tasó SEL from Rowan and had a great experience. She was very professional and very knowledgeable. Her manger who worked with me was also great and professional. I had a pleasant More

by drivi60
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Donald
Jun 20, 2024 -

Ourisman Volkswagen of Laurel responded

Thank you for your wonderful review! We're thrilled you had a great experience with Rowan and Kris at Laurel VW. We appreciate your recommendation and look forward to serving you again in the future.

May 23, 2024

Very satisfied with the service providaed by this dealership. The car was in great shape. More

by lrboyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Penn
May 24, 2024 -

Ourisman Volkswagen of Laurel responded

Thank you for your positive feedback! We're glad to hear that you're very satisfied with our service and that the car was in great shape. We appreciate your business and hope to serve you again in the future!

May 20, 2024

Easy and quick to make a timely appointment. Friendly service writers who are easy to work with and took the time to look at our service history and only recommend needed services. Quick service More

by Marty O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill (Goldie) Goldsmith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Collins / All Service
May 24, 2024 -

Ourisman Volkswagen of Laurel responded

Thank you for your wonderful review! We're delighted to hear that scheduling an appointment was easy and quick, and that our friendly service writers provided the necessary attention to your service history. It's great to know that you appreciated the quick service and convenient pickup. Your recommendation means a lot to us!

May 06, 2024

Ourisman Volkswagen of Laurel is an excellent place to purchase a brand new car. The managers and staff members professionalism and caring hearts will put you in any vehicle that you want and affordable f More

by Ms. JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Penn
May 07, 2024 -

Ourisman Volkswagen of Laurel responded

Thank you so much for sharing your wonderful experience with us! We're delighted to hear that Ourisman Volkswagen of Laurel provided you with excellent service both during your car purchase and your recent service visit.

April 19, 2024

Carlos was amazing and will go back to him for all my needs. He communicated every step of the way and went out of his way to arrange a pick up for me. Highly recommend him. More

by Mo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Apr 19, 2024 -

Ourisman Volkswagen of Laurel responded

Thank you so much for your kind words and we will share this with Carlos. Enjoy!

April 09, 2024

So as always I had a very good experience with the dealership, They kept me informed and fit me right in. I'll be coming back. More

by ndavila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince
Apr 10, 2024 -

Ourisman Volkswagen of Laurel responded

We are so happy that you enjoyed your time with us. Thank you and see you next time.

April 04, 2024

They are very prompt. They took my car right away and I didn't have to wait very long to get it back. More

by mkrasnansky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
Apr 09, 2024 -

Ourisman Volkswagen of Laurel responded

Thank you so much for your kind words.

March 30, 2024

I called the scheduling department and was able to get scheduled for the same day. From the moment I walked in through the service department door I was greeted warmly by Adrian Garcia. He took the time t More

by EC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Garcia
Mar 30, 2024 -

Ourisman Volkswagen of Laurel responded

We are so happy that we addressed all your concerns. And thank you for the kind words.

March 29, 2024

I recently had service performed on a brand new Atlas Cross Sport. I bought my car from a different dealer but they were not able to “get me in for 2 weeks!!”. I called Laurel VW, they set me up for t More

by jh12838
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Mar 30, 2024 -

Ourisman Volkswagen of Laurel responded

Thank you so much for taking the time to share your recent experience with Laurel VW's service department. We are thrilled to hear that Carlos provided you with exceptional service and ensured that your concerns were addressed promptly and efficiently.