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Ourisman Volkswagen of Laurel

Laurel, MD

Overview
Employees
Reviews
Vehicles
4.6
1,180 Reviews
What really sets a car dealership apart these days? Service, Value, Selection and Price You're a Smart Shopper! You know what it takes to find a great deal on a New Car or quality used Pre-owned Car. Whether you're looking for the perfect new vehicle or a great deal on a Low Price Car or Low Mileage Car, you can be in-control as you use the Car Shopping Tools on our website to find the vehicle you want! Plus, you can check out the Current Online Specials and Promotions that change all the time! Check out our Facebook page, "Ourisman Insiders" Convenient Location, Service, Parts, Accessories, we have it all!
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3371 Laurel Fort Meade Rd Suite B

Laurel, MD

20724

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Showing 1,180 reviews

August 23, 2024

Vincent Penn always has great customer service and does and outstanding job thanks for the great work. More

by barbarathomas1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Penn
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Sep 03, 2024 -

Ourisman Volkswagen of Laurel responded

Thank you for your kind words! We're glad Vincent provided great service and made your experience a positive one. We look forward to serving you again!

August 15, 2024

Vince as always been great. I’ve always have been happy with the results been going here for quite a few years. More

by ndavila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince
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Aug 16, 2024 -

Ourisman Volkswagen of Laurel responded

Thank you so much for your continued loyalty and kind words! We're thrilled to hear that you've been happy with the results each time you've visited. Vince and the entire team truly appreciate your support over the years. We look forward to seeing you again soon!

August 14, 2024

My experience with the Ourisman dealership was awesome. . They were very friendly. I rate the custom service 10 plus.I wasn't there long. I recommend Ourisman dealership to anyone. Thank you so much. I will More

by kayjohnson53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rahim King ( 1929569 ) Rate: 10
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Aug 16, 2024 -

Ourisman Volkswagen of Laurel responded

Thank you so much for your fantastic review! We're thrilled to hear that you had an awesome experience at Ourisman dealership. Our team prides itself on providing top-notch customer service, so it's great to know we exceeded your expectations. We appreciate your recommendation and look forward to welcoming you back in the future!

August 04, 2024

Mike at Ourisman VW Laurel provided excellent customer service from start to finish. I’ve been a customer for 10 years and Mike in the service department stands out. More

by Kellye Walton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Aug 05, 2024 -

Ourisman Volkswagen of Laurel responded

Thank you for taking to time to give us a 5 star review Kellye.

July 31, 2024

Ourisman Volkswagen of Laurel is awesome! …whether I come “hot” - No Appointment or have an appointment, Ourisman Volkswagen of Laure “ALWAYS” takes care of Whatever my vehicle needs. More

by Misturada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Deckert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Ourisman Volkswagen of Laurel responded

Always our pleasure to help. Have a great day!

July 12, 2024

The service assistance was so nice and helpful. They really cared about and supported my car needs. More

by Jcspinny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rahim King (5 Stars) 👍
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Jul 15, 2024 -

Ourisman Volkswagen of Laurel responded

Thank you so much for the wonderful review. Have a great day!

June 25, 2024

My vehicle is in good hands at Ourisman VW of Laurel MD, Excellent understanding of what needs to be done. Excellent communicator and advisor. More

by gail.harriman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Penn
Report | Print
Jun 28, 2024 -

Ourisman Volkswagen of Laurel responded

Thank you so much for your kind words! We're thrilled to hear that you feel your vehicle is in good hands at Ourisman VW of Laurel, We appreciate your trust and look forward to continuing to serve you!

June 18, 2024

This is my 3rd vehicle I’ve purchased from Ourisman VW Laurel. They’re great! More

by Suzyqslilgirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Helen
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Jun 20, 2024 -

Ourisman Volkswagen of Laurel responded

Thank you so much for your loyalty and kind words. Please let us know anytime if you need help anytime.

June 16, 2024

I just purchased a 2024 Tasó SEL from Rowan and had a great experience. She was very professional and very knowledgeable. Her manger who worked with me was also great and professional. I had a pleasant More

by drivi60
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Donald
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Jun 20, 2024 -

Ourisman Volkswagen of Laurel responded

Thank you for your wonderful review! We're thrilled you had a great experience with Rowan and Kris at Laurel VW. We appreciate your recommendation and look forward to serving you again in the future.

May 23, 2024

Very satisfied with the service providaed by this dealership. The car was in great shape. More

by lrboyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Penn
Report | Print
May 24, 2024 -

Ourisman Volkswagen of Laurel responded

Thank you for your positive feedback! We're glad to hear that you're very satisfied with our service and that the car was in great shape. We appreciate your business and hope to serve you again in the future!

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