Ourisman Volkswagen of Laurel
Laurel, MD
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Don’t go here!! Undisclosed fees, and deceptive pricing. Before I made the 100 mile trip to Ourisman Honda, I was lead to believe that they were willing to negotiate on price. Apparently they didn’t want to Before I made the 100 mile trip to Ourisman Honda, I was lead to believe that they were willing to negotiate on price. Apparently they didn’t want to sell ! They didn’t come down on the price and in addition , they added a $1200 reconstruction fee and offered only $100 for our trade-in. Thankfully, we were well taken care of at O’Donnell Honda, whom I highly recommend! More
Great buying experience I got a great price on a new 2019 Honda Civic from Earl Errera. The staff was friendly and Anthony Davenport, in particular, was extremely helpful. I got a great price on a new 2019 Honda Civic from Earl Errera. The staff was friendly and Anthony Davenport, in particular, was extremely helpful. More
Exciting and easy I was buying my first car and had no problems at all they talked me through the process and even helped me find a better deal car was ready to go. Eve I was buying my first car and had no problems at all they talked me through the process and even helped me find a better deal car was ready to go. Even after I drove away everyone has been more than helpful with answering questions that I have. More
The BEST Customer Service I have visited a few dealerships before going to Ourisman Honda Volkswagen of Laurel. From the get-go, I feel welcomed and valued as a customer. Mr. A I have visited a few dealerships before going to Ourisman Honda Volkswagen of Laurel. From the get-go, I feel welcomed and valued as a customer. Mr. Anthony Davenport greeted me and asked me if I need water or coffee before starting to help me with my purchase. Any of the dealerships that I visited didn't care to ask me what I need, let alone attempting to make me comfortable. Mr. Anthony Davenport took his time to hear the type of vehicle I want and explained to me in detail about my options and what is available on the lot. Besides, he didn't push me to make a decision. So I went back after a day and met Ms. Laura Joseph. She helped me with the paperwork and took her time to show me how to use some of the new features of Honda Odyssey 2019 Ex-with navigation and rear entertainment. For future purchases, I will go back to this location. More
Amazing service !! My friend took CR-V from this showroom and we are totally satisfied. The services are extremely awesome !! I would strongly recommend to my friends as My friend took CR-V from this showroom and we are totally satisfied. The services are extremely awesome !! I would strongly recommend to my friends as well. Edet Jones explained each and every doubt in detail and kept us very comfortable. We are highly satisfied. More
Professional Deals and Friendly Mr. Jones reached out to me on the enquiry and shared his business card. He made follow-up for the visit. Mr. Errera was to the point on sales deals. Mr. Jones reached out to me on the enquiry and shared his business card. He made follow-up for the visit. Mr. Errera was to the point on sales deals. They helped me to the extent they can. It is a good team work in Ourisman. More
Impossible made possible Let me get right to the point…Edet Jones, Aaron Tucker and Isaac Chee made it happen for me! Thank you for your patience, excellent customer service, Let me get right to the point…Edet Jones, Aaron Tucker and Isaac Chee made it happen for me! Thank you for your patience, excellent customer service, and making my impossible to a possible! Mr. Jones, I owe you much gratitude. Not knowing me, you went above and beyond the call of duty to make sure this blessing happened. I am forever grateful. You, along with Aaron and Isaac, demonstrate what “team work makes the dream work” looks like! Thank you, thank you, thank you! I know who and where to refer my friends. Blessings! More
Friendly and helpful Sales rep was very friendly and helped us a lot with the car we were interested. The financial team did they part as well by negotiating with the bank Sales rep was very friendly and helped us a lot with the car we were interested. The financial team did they part as well by negotiating with the banks, took longer than expected but it was worth the wait. More
Thanks, Edet Jones! Edet Jones was extremely helpful in helping us find a new Honda HRV. He listened to our requirements and provided a friendly, low pressure experience Edet Jones was extremely helpful in helping us find a new Honda HRV. He listened to our requirements and provided a friendly, low pressure experience. Thanks! More
Low Pressure Sale! Edet provided the most relaxing car dealership experience I’ve ever had. He was thorough to double check everything we had a question on and sold us t Edet provided the most relaxing car dealership experience I’ve ever had. He was thorough to double check everything we had a question on and sold us the exact car we were looking for. Thanks Edet! More