Ourisman Volkswagen of Laurel

I purchased a vehicle from Ourisman Honda of Laurel and was impressed with one salesman/Director in particular, his name is Andrew Williams. Mr. Williams was professional, courteous, diligent, attentiv was impressed with one salesman/Director in particular, his name is Andrew Williams. Mr. Williams was professional, courteous, diligent, attentive, considerate, knowledgeable, and possessed a great sense of humor. I was impressed by the follow-up calls as well as his immediate response to my e-mail inquiries. As far as I am concerned, it is people like Mr. Williams that make purchasing a vehicle worthwhile. I commend him for his hard work and his dedication to his customers. I hope you understand the gem of a salesman/Director you have with your establishment. Great job Mr. Williams and best of luck to you in the future. Signed, One Satisfied Customer! More

I highly recommend for the exceptional service that I received at this dealership. I have been to numerous Honda dealerships in Maryland and the customer service exhibited by Mr.Shawn Hart at Ourismsn Ho received at this dealership. I have been to numerous Honda dealerships in Maryland and the customer service exhibited by Mr.Shawn Hart at Ourismsn Honda of Laurel is unparalleled. From my first phone call to the dealership to the handover of the keys to my first Accord, Mr. Hart acted with integrity, professionalism and answered all of my questions thoroughly. As a result, I will recommend this dealership to my family and friends. I look forward to doing business at Ourisman Honda of Laurel in the future. More

Just bought my second car from Ourisman VW, and I don't know that I'll buy from any other dealer. From the salesman Vincent, to Isaac the sales manager, everyone was friendly, knowledgeable, and passionate know that I'll buy from any other dealer. From the salesman Vincent, to Isaac the sales manager, everyone was friendly, knowledgeable, and passionate about VDubs. They accommodated every option I could think of as far as vehicles and financing, and made sure the process was as painless and transparent as possible. Lot selection was great, and I never felt rushed or pressured to make a decision. Another thing I loved was the lengthy test drives, and the fact that since this place is right on 198, you can really push the car on roundabouts and the entrance to 32. My wife and I had a great experience, and are very happy with our latest VW. More

After 20 years, my wife finally convinced me that it was After 20 years, my wife finally convinced me that it was time to replace her 1991 Honda Accord. On 12 Oct we bought a new 2010 Honda Accord LXP at After 20 years, my wife finally convinced me that it was time to replace her 1991 Honda Accord. On 12 Oct we bought a new 2010 Honda Accord LXP at Ourisman Honda of Laurel MD. We couldn't be happier with the result. They honored the price they had quoted me a month earlier. The sales staff and management were first class. The entire Ourisman team was courteous, pleasant efficient and professional. We look forward to doing business with them in the future. I would encourage any prospective buyer to consider Ourisman Honda of Laurel as a place to do business. More

We had a great experience at Ourisman Honda of Laurel. We will recommend them to friends and family. The dealership was great: friendly, clean, and nice. They had the exact car we wanted in stock and were wi will recommend them to friends and family. The dealership was great: friendly, clean, and nice. They had the exact car we wanted in stock and were willing to negotiate for a good price. In particular, Andrew Willians was courteous, respectful, and attentive. Because of him, this was a better than expected buying experience. More

I bought a Volkswagen GTI from this dealer. It provided the lowest Internet price of any dealers in the area and one of the promptest responses to my Internet contacts. Paul (sales) was low-key, unpressur the lowest Internet price of any dealers in the area and one of the promptest responses to my Internet contacts. Paul (sales) was low-key, unpressured, friendly, and took time to explain details of the car and paperwork. Finance staff was also low-key and informative. Walter (finance) did not try to offer me additional, unwanted options beyond what I already intended to purchase. While he explained additional coverage, he discouraged me from buying more expensive warranties that he said it appeared I didn't need based on my driving patterns. He also was helpful in finding a lower APR rate than I had found myself. Overall good experience and I'd go back to this dealership for future purchases. More

brought my car in for a check engine light problem. dealer asked me to bring the car in early monday so i decided to just drop it off that friday. got back the car on monday afternoon, and realize frot dealer asked me to bring the car in early monday so i decided to just drop it off that friday. got back the car on monday afternoon, and realize frot bumper totally cracked and scratched. service manager told me they were not going to fix it because i had no proof they did it. he claimed he saw through the camera that the car was always park rear in. i ask to see the video and he said it was a waste of his time. 500$ fixing this bumper that they broke is not a waste of time if you ask me. it was my word against his. i will never ever go back there. i brought my car in only to spend money fixing the problems they cause me. service manager is an asshole and his customer service is as horrible as it gets. i wouldnt recommend anyone even getting a oil change there. More

I had a great experience a Oursiman vw. Michael was very professional and knowledgeble about the Eos and Isaac made buying a car there very easy and I am very greatful for respect he gave me! I will recomme professional and knowledgeble about the Eos and Isaac made buying a car there very easy and I am very greatful for respect he gave me! I will recommend them to friends and family, They are very nice to deal with. Thanks guys, W is very happy with her new car and I am at piece at the place we did business because of the way were treated. More

I have purchased three GTIs from this Dealership in the last three months. From sales, to financing, to service the entire team of folks who assisted us were, in a word, incredible. They were professiona last three months. From sales, to financing, to service the entire team of folks who assisted us were, in a word, incredible. They were professional, courteous, supportive, helpful, friendly, and literally "went over the top" in customer service and support. In all my years of car buying, I have never been to a better dealership, and this includes their service department. They treat you not like friends, but family -- and that says it all. To say I am impressed is an understatement. This Dealership and their personnel - specifically, Issac, Joe, Alex, Paul, and Brian should be commended and praised. I have already recommended them to numerous friends and will continue to do so. Thank you Ourisman VW of Laurel -- you are the best! One final comment, when I needed their fast help to replace a car totaled in a collision, they went the extra mile in finding a replacement and getting us back on the road in the shortest time possible, all the while being supportive and sympathetic to our predicament. I have never seen such professionalism, kindness, and support from a car dealership -- Isaac, Joe, Alex, Paul, and Brian thank you very much and WELL DONE! More