Ourisman Volkswagen of Laurel

I was very pleased with the customer service that I had received from the associates. After coming in at 6:30pm at night, and wanting to drive off the lot that same evening, the representatives really cam received from the associates. After coming in at 6:30pm at night, and wanting to drive off the lot that same evening, the representatives really came through for me. I stated what I wanted as far as make and price, he showed me the inventory, which wasn't much, but I understand being that you sell Honda's, and I was off running or driving. He let me take care of what I needed to take care of and then come back to the dealership to finish the process. I definitely recommend this dealership to family and friends. More

The sales staff was very informative and helpful. The price negotiation was painless. The financing department was clear and understandable. I was greated with a friendly face each time I came to the d price negotiation was painless. The financing department was clear and understandable. I was greated with a friendly face each time I came to the dealer. The vehicle I purchased was delivered clean. I was extremely satisfied with my new car purchase as well as the trade in price I was given. More

Mr. Powell treat us with respect and took care of us all the way until we left with the car that I want. He was very patient, specially with my husband. These is my 2nd car that I buy here and I will recomm the way until we left with the car that I want. He was very patient, specially with my husband. These is my 2nd car that I buy here and I will recommended to my family and friends. Thank you, Lorraine More

Paul Morin was an impressive sales person. He treated me, "little old lady" with honesty and respect. He was extremely helpful in answering questions and was very knowledgable. I was also in contact with Jer "little old lady" with honesty and respect. He was extremely helpful in answering questions and was very knowledgable. I was also in contact with Jerry in the Service Department, Joe in the Finance Department, and two persons in the lobby. All were wonderful! More

Paul Morin took an extremely competitive quote I had in hand from another dealer and beat it by $50. On the phone and by e-mail, Mr. Morin also seemed to be someone I could work with comfortably. This conv hand from another dealer and beat it by $50. On the phone and by e-mail, Mr. Morin also seemed to be someone I could work with comfortably. This convinced me to move my purchase to Ourisman Honda of Laurel. I had not requested any installed options, and Ourisman Honda of Laurel allowed me to have two options that had already been installed on the in-stock vehicle I purchased without charging me extra for those options. Ourisman Honda of Laurel gave me one of the best possible deals available at the time of purchase on a 2011 Honda Fit. I would highly recommend this dealer. More

I started test driving and researching new cars in anticipation of a purchase approximately 6 months ago. When I solicited quotes from from several local dealers online I was beyond shopping for cars anticipation of a purchase approximately 6 months ago. When I solicited quotes from from several local dealers online I was beyond shopping for cars and shopping for dealers instead. Jimmie promptly contacted me via both email and phone and was waiting for me at our agreed upon appointment time. Jimmie was very knowledgeable about the excellent selection of Honda Fit's available and was extremely easy to work with. I had no real plans to purchase a car that evening but Jimmie was able to price match a competitor price I had received, get me a fair trade on my used car, and with unbeatable financing rates from Honda I sealed the deal on what was without question a pressure free purchase. My overall experience at Ourisman was extremely positive and I have zero reservations in recommending that you ask for Jimmie during your visit. More

Shawn was very professional and made buying a new car a snap! I've even recommended my friends and family to Shawn and in fact a week or two after I bought my car, one of my friends bought a car from Shaw snap! I've even recommended my friends and family to Shawn and in fact a week or two after I bought my car, one of my friends bought a car from Shawn. You have a great asset on your team there and I couldnt have asked for a better salesman! More

This was the easiest car buying experience in my life, and I am a Senior Citizen. Paul and the Business Manager were so helpful in every way, and I was out of the dealership in about 3 hours. The time i and I am a Senior Citizen. Paul and the Business Manager were so helpful in every way, and I was out of the dealership in about 3 hours. The time included a test drive to my condo garage to make sure the vehicle would fit. The dealership also had to get the color I wanted from their other dealership in Silver Spring. Plus, I want out to lunch. All of these things were accomplished in three hours. The next day, Paul came to my condo with the cargo cover that had to be obtained from another dealership. Terrific experience. No hesitation in recommending this dealership, Paul, and the Business Manager. Sincerely, Susan Sohn More

I had looked for a new car for about a year and was considering a Honda or a Toyota. My old car was 15 years old so it had been a long time since I had the experience of buying a vehicle and dealing wi considering a Honda or a Toyota. My old car was 15 years old so it had been a long time since I had the experience of buying a vehicle and dealing with high pressure salespeople. I walked out of many dealerships before meeting Paul Morin the salesman I eventually purchased my car from. He was honest and straight forward from the beginning.I didn't feel pressured into a fast purchase. Right off the bat Paul Morin offered what I knew was a fair price for the car. He didn't waste my time with the game of going back and forth with prices. The entire process of buying the car was a positive experience and not an ordeal as I've heard from many other people. I would gladly recommend him to anyone I know who wants to buy a Honda. More

Doug Killian got me the deal I needed to make this purchase. The whole sales process was quick and smooth. My four year old son who can be pretty difficult had a blast hanging out with the other car purchase. The whole sales process was quick and smooth. My four year old son who can be pretty difficult had a blast hanging out with the other car salesman and enjoyed the kiddie room. Doug explained the features of the car to my wife and has followed up to make sure she was happy with the car and following through with the scheduled maintenance. There was a strong family atmosphere with little or none of the usual animosity and petty bickering you seem to find between salesmen at a car dealership. Very happy and will purchase my next car from Ourisman. More