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Ourisman Volkswagen of Laurel
Laurel, MD
1,164 Reviews
What really sets a car dealership apart these days? Service, Value, Selection and Price
You're a Smart Shopper! You know what it takes to find a great deal on a New Car or quality used Pre-owned Car. Whether you're looking for the perfect new vehicle or a great deal on a Low Price Car or Low Mileage Car, you can be in-control as you use the Car Shopping Tools on our website to find the vehicle you want!
Plus, you can check out the Current Online Specials and Promotions that change all the time!
Check out our Facebook page, "Ourisman Insiders"
Convenient Location, Service, Parts, Accessories, we have it all!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,164 reviews
March 03, 2012
I requested an online quote and received a competitive quote immediately. Marshall Sanders and all the other staff members were extremely friendly without being pushy. There was a very limited supply of quote immediately. Marshall Sanders and all the other staff members were extremely friendly without being pushy. There was a very limited supply of the car I wanted, and Marshall arranged for 2 cars to be delivered right away from other dealers in the area. Marshall worked very quickly and effectively to give me just what I wanted. The experience was very pleasant and positive and I will recommend Marshall Sanders at Ourisman Honda & Volkswagen to everyone. More
by monicafortner
Employees Worked With
Marshall Sanders
Helpful February 27, 2012
Our salesman Marshall Sanders was very friendly, Our salesman Marshall Sanders was very friendly, knowledgeable, down to earth, and didn't use pressure tactics to make a sale. He made sure that we w Our salesman Marshall Sanders was very friendly, knowledgeable, down to earth, and didn't use pressure tactics to make a sale. He made sure that we were comfortable during every step of the way. As an educated and meticulous consumer, I am very mindful of quality of service, and he offered us just that - quality service. More
by DaleBasista
Employees Worked With
Marshall Sanders
February 20, 2012
I recently purchased a 2008 Mazda3 from Ourisman. I had the pleasure of working with Marshall. He found the car for me when I told him what I was looking for and got it in my price range. He even personall the pleasure of working with Marshall. He found the car for me when I told him what I was looking for and got it in my price range. He even personally delivered the car to my house so I wouldn't have to pack up all my kids to go get it. He is an exceptional sales rep and I would recommend him to others! Thank u Marshall!!!! More
by shortnesshjn
Employees Worked With
Marshall Saunders
February 20, 2012
Marshall is a great sales person!! He was friendly, knowledgeable, and easy to work with. I did not go there to buy a car, but got a great deal so now I have a brand new CR-V!! I could not be happier. knowledgeable, and easy to work with. I did not go there to buy a car, but got a great deal so now I have a brand new CR-V!! I could not be happier. The staff as a whole was great!! :) Every question was answered in great detail and I felt I had his full attention the entire time I was there (over 4 hours). I was there past business hours on a Saturday evening and the staff was wonderful!! They were there to be sure that I was a happy customer which I most definitely am!! I can not say enough about Marshall Sanders and the staff at Ourisman Honda of Laurel!!! If you are looking to buy a Honda, I would most definitely recommend them!! :) More
by riwave3
Employees Worked With
Marshall Sanders
February 13, 2012
I was very pleased with the service I received from Marshall and Walter when we leased our Honda Fit. The only thing I would suggest is the dealership offer gifts to their customers after they purchas Marshall and Walter when we leased our Honda Fit. The only thing I would suggest is the dealership offer gifts to their customers after they purchase or lease a new vehicle. Come on, it would not be that much of a loss to offer a t-shirt, golf xxxxx or a hat would it? Also, the Honda that I leased did not come with a rear cover for the trunk space to keep items I have in the back concealed from prying eyes. What is the deal with that? Again, overall I was pleased with the service I received from Marshall and Walter but the dealership could offer some comfort items to make me remember Ourisman Honda when I go golfing or have the sun blocked from my eyes when I go fishing with my new Honda hat... More
by m.salim.harrell
February 01, 2012
Marshall in Honda Internet sales was wonderful, and honest, I was pleasantly suprised. He gave me a price that met my expectations and when the dealership didn't have the color I wanted,(polished meta honest, I was pleasantly suprised. He gave me a price that met my expectations and when the dealership didn't have the color I wanted,(polished metal for a 2012 Odyssey), he located one and had it ready for my wife and I that afternoon. Great price, and more importantly, true to his word, something that is rare in car sales. I would recommend anyone looking to purchase a new Honda to contact Marshall, you won't regret it. More
by ngwoc1
Employees Worked With
Marshall Sanders
February 01, 2012
They found the color I wanted on the model I wanted and got it moved it to the dealership while I was doing the paperwork. The price was the best price locally available according to Consumer Reports. They got it moved it to the dealership while I was doing the paperwork. The price was the best price locally available according to Consumer Reports. They did not play games with me before agreeing to the final price. They did a nice job of going over the car features with me when I took delivery. They filled the gas tank. It was a very good experience and I would deal with them again. More
by ronplusmelissa
Employees Worked With
Franklin Bradley & Earl P.
January 30, 2012
I recently leased a 2012 Honda Civic from Ourisman Honda. It was a great experience. I had the opportunity to work with Marshall. He's very friendly, nice, and professional. He also knows what he's doing. I It was a great experience. I had the opportunity to work with Marshall. He's very friendly, nice, and professional. He also knows what he's doing. I really liked working with him. His main goal was to make sure that I was happy and satisfied with the service that I was getting and he excelled at it. I would recommend this dealership and would no doubt bring them my business again in the future... Thank you Marshall for all your help. You're awesome! More
by bayonnejosef
Employees Worked With
Marshall Sanders, Joe, Joe Rasulzad
January 17, 2012
Great experience, really showed a legitimate interest in personal life considerations. Would recc to others and please see Frank he's a great salesman and would do business w/ him in the future. personal life considerations. Would recc to others and please see Frank he's a great salesman and would do business w/ him in the future. More
by hamwitspice
Employees Worked With
Frank B.
January 16, 2012
I came in knowing what I wanted and knowing the price I expected, and my service representative did a good job of processing everything for me so that I could get in and out as quickly as possible without expected, and my service representative did a good job of processing everything for me so that I could get in and out as quickly as possible without playing games. More
by Randofu
Employees Worked With
Robert Blocker
