Ourisman Volkswagen of Laurel
Laurel, MD
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Took my truck to get service. Rick provided great customer service. They identified the problem, fixed a recall and ordered a part that is needed. Rick provided great customer service. They identified the problem, fixed a recall and ordered a part that is needed. More
Thorough and efficient service. i have been taking my Atlas Cross Sport to Ourisman for all service since my car was new and I will continue to do so. i have been taking my Atlas Cross Sport to Ourisman for all service since my car was new and I will continue to do so. More
Brian and helen were very helpful and created a easy process for me thank you guys ! process for me thank you guys ! More
Excellent service as always. Vince Penn is the best! Explained everything that was required. Time of completion and cost right on the nose! Vince Penn is the best! Explained everything that was required. Time of completion and cost right on the nose! More
Staff was welcoming, knowledgeable, & knid. They answered all my questions, did not perform ant work without my approval, had excellent communication & the prices were upfront & honest. I They answered all my questions, did not perform ant work without my approval, had excellent communication & the prices were upfront & honest. I will definitely be back!! More
Bo is the ABSOLUTE BEST…I can’t thank him enough for his outstanding leadership, professionalism and commitment to making the customer experience incredibly valuable. Thank you…thank you…thank you Bo! outstanding leadership, professionalism and commitment to making the customer experience incredibly valuable. Thank you…thank you…thank you Bo! More
OURISMAN VW is my dealer of choice in the DC area. I have used them for service for my VW Jetta three times since relocating to this area and each time the service has been friendly, efficient, and my I have used them for service for my VW Jetta three times since relocating to this area and each time the service has been friendly, efficient, and my car returned perfectly clean. More
This location provides a level of customer service that far exceeds expectations! Mike was fantastic with scheduling maintenance, advising what maintenance/repairs need to be completed and followed throug far exceeds expectations! Mike was fantastic with scheduling maintenance, advising what maintenance/repairs need to be completed and followed through every step of the way. When I purchased my vehicle here 2 years ago, I received the same level of expert advice and assistance! I’ll be looking to purchase another vehicle in the near future for my daughter, this is where I will be to make that purchase! More