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Ourisman Volkswagen of Laurel

Laurel, MD

Overview
Employees
Reviews
Vehicles
4.6
1,188 Reviews
What really sets a car dealership apart these days? Service, Value, Selection and Price You're a Smart Shopper! You know what it takes to find a great deal on a New Car or quality used Pre-owned Car. Whether you're looking for the perfect new vehicle or a great deal on a Low Price Car or Low Mileage Car, you can be in-control as you use the Car Shopping Tools on our website to find the vehicle you want! Plus, you can check out the Current Online Specials and Promotions that change all the time! Check out our Facebook page, "Ourisman Insiders" Convenient Location, Service, Parts, Accessories, we have it all!
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3371 Laurel Fort Meade Rd Suite B

Laurel, MD

20724

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Showing 1,188 reviews

March 28, 2025

I had the best surprise when I got my 2012 Touareg serviced here. Rahim went above and beyond in accommodating me and giving me his knowledgeable insight per the repair as well as giving me timely upd More

by joseecorder
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Also worked with Joshua on a possible appraisal. Ultimately, it didn’t work out (on my part), but he was not only helpful and informative, but so friendly!
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Mar 28, 2025 -

Ourisman Volkswagen of Laurel responded

Thank you for your kind words! We’re glad Rahim provided exceptional service and kept you updated throughout. We appreciate your recommendation and look forward to seeing you again at Ourisman VW!

March 28, 2025

I love the people at this dealer. They are personable. Knowledgeable, and efficient. Great team!! More

by Dawndie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Mar 28, 2025 -

Ourisman Volkswagen of Laurel responded

Thank you so much for your kind words.

March 20, 2025

Rick and Rahim are very nice customer service friendly and knowledgeable. They went over all the paperwork and treated me with much kindness and patience. More

by lisadimplesjack10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rahim and Rick
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Mar 22, 2025 -

Ourisman Volkswagen of Laurel responded

Thank you for your kind words! We’re glad Rick and Rahim could provide you with friendly, knowledgeable, and patient service. We truly appreciate your feedback!

March 11, 2025

The service department is excellent they provide great customer service and really make sure your car situation is taken care of. More

by B B
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Raheem
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Mar 18, 2025 -

Ourisman Volkswagen of Laurel responded

Thank you for your wonderful feedback! We're delighted to hear that our service department provided you with excellent customer service and took great care of your car. Your satisfaction is our top priority, and we truly appreciate your support. We look forward to assisting you again in the future!

March 07, 2025

I can’t thank Rick enough for taking the time to check my car and explain what was going on without hesitation. People like him are bringing real customer service back! More

by Mirna G
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Maintenance
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Mar 18, 2025 -

Ourisman Volkswagen of Laurel responded

Thank you for your kind words! We’re glad Rick provided great service and clear explanations. We’ll be sure to share your feedback with him!

February 14, 2025

Oursiman provided efficient and friendly service. Had issue with car and they scheduled me the same day. Raheem was professional, friendly and thoroughly explained the process. I was happy I chose th More

by Gordo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raheem
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Feb 17, 2025 -

Ourisman Volkswagen of Laurel responded

Thank you for your kind words! We're so glad we could assist you promptly and that Raheem provided the professional and friendly service you deserve. Your satisfaction is our top priority, and we appreciate you choosing Ourisman. If you ever need anything in the future, we're here to help!"

February 07, 2025

Good service. Good customer service. I have been going to Ourisman VW from last service. More

by Velaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept, Rahim
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Feb 07, 2025 -

Ourisman Volkswagen of Laurel responded

Thank you for your continued trust in Ourisman VW! We're glad to hear you've been happy with our service and customer care. We look forward to seeing you again at your next visit!

February 07, 2025

The work was done quickly and at a reasonable price. Rick kept us in the loop the whole time. More

by hilarygibbsguzzone
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Rick from the service department. Absolute mensch!
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Feb 11, 2025 -

Ourisman Volkswagen of Laurel responded

Thanks for the great feedback! We're glad the work was done quickly and at a fair price. Let us know if you need anything else!

February 05, 2025

Took my truck to get service. Rick provided great customer service. They identified the problem, fixed a recall and ordered a part that is needed. More

by Shawn
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service Department
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Feb 07, 2025 -

Ourisman Volkswagen of Laurel responded

Thank you for the great feedback! We're glad Rick could provide excellent service and that we were able to address the issue and take care of the recall. We appreciate your trust and look forward to helping you again!

January 29, 2025

Thorough and efficient service. i have been taking my Atlas Cross Sport to Ourisman for all service since my car was new and I will continue to do so. More

by wandst
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service Dept. - Annette Rozetti
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Feb 07, 2025 -

Ourisman Volkswagen of Laurel responded

Thank you for your continued loyalty! We're happy to hear you've had thorough and efficient service with us. We look forward to keeping your Atlas Cross Sport in great shape for many years to come!

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