Ourisman Volkswagen of Bethesda

purchased a certified pre owned VW All SportsWagon It was a quick and painless transaction. I didn't feel pressured Both the salesperson (Ariel Bernstein) and the finance/business office representativ It was a quick and painless transaction. I didn't feel pressured Both the salesperson (Ariel Bernstein) and the finance/business office representative (Carme Vitale) were all business and no BS. I appreciated how efficient they were with my time (super busy at work). So far I love the vehicle! I highly recommend the dealer and the individuals mentioned, and I'm quite particular. Thanks to them both More

Great experience - recommended I had a great experience buying my Volvo XC60 at Ourisman. It was a smooth and pain-free experience with great customer service. Ernest went out of h I had a great experience buying my Volvo XC60 at Ourisman. It was a smooth and pain-free experience with great customer service. Ernest went out of his way on his day off with family in from out of town to work with me on the day that was most convenient for me. His manager Stefan St. John was straightforward and easy to work with. The friction-free process was remarkable relative to other car dealership experiences I’ve had. I would definitely recommend them. More

Restored My Faith in Car Dealers I purchased a used Volvo S80. Ariel Berenstein worked hard to bring the deal together in a fair and transparent manner, and met me at the dealership o I purchased a used Volvo S80. Ariel Berenstein worked hard to bring the deal together in a fair and transparent manner, and met me at the dealership on his day off to complete the sale. I tried to convince him to go home and have someone else help me since it was his day off, but he saw the entire transaction through, even putting the temporary plates on my new car. Vitale made the financial transaction a brief and easy affair. I was in and out of the dealer with my new car in just over an hour. I told Ariel on my way out that I will definitely be buying my next Volvo from him. More

The perfect dealer experience I've purchased several cars from the dealership and found them to be excellent in customer service, product knowledge, and perhaps most importantly p I've purchased several cars from the dealership and found them to be excellent in customer service, product knowledge, and perhaps most importantly providing great value. I would recommend the dealership without hesitation. The best thing I can say is that I will continue using them for all my automotive needs. More

Bought a new 2017 XC60 We worked with Jacquilyn, Stefan and Deborah and loved all of them! They were helpful and nice and went the extra mile to help us register and finance We worked with Jacquilyn, Stefan and Deborah and loved all of them! They were helpful and nice and went the extra mile to help us register and finance our car. More

stay away from this dealership We took a new car from this dealership and the car had an issue with a car seat. We have contacted the dealership several times, asked the manager to We took a new car from this dealership and the car had an issue with a car seat. We have contacted the dealership several times, asked the manager to call us back, left multiple messages but they just ignored us. The minute we took the car we stopped being important for them. i don't recommend anybody to go the dealership because if you have a problem, they will disappear and the store manager will ignore you. More

The highest level of service for my 2016 ACURA MDX I have purchased a 2016 acura MDX two months ago, Zee and Andy provided an excellence service to me during the purchase process. I am really looking I have purchased a 2016 acura MDX two months ago, Zee and Andy provided an excellence service to me during the purchase process. I am really looking forward to get the another service in the near future. More

Great experience Met with Gary and Carme, they were both really helpful and made the purchase a very smooth process, keep up the good work guys and hope to continue re Met with Gary and Carme, they were both really helpful and made the purchase a very smooth process, keep up the good work guys and hope to continue relationship More

Great service Derrick was very friendly and helpful. Exceptionally knowledgeable about the cars, and patient during the test drive. I highly recommend Derrick, Matt Derrick was very friendly and helpful. Exceptionally knowledgeable about the cars, and patient during the test drive. I highly recommend Derrick, Matt, and this dealership. More