Ourisman Volkswagen of Bethesda
Bethesda, MD
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Pleasant trip to buy a car. No, really. Very happy with an evening spent buying a used Volvo S60 at Ourisman. Good help from both the sales and finance ends of things with no inappropriate p Very happy with an evening spent buying a used Volvo S60 at Ourisman. Good help from both the sales and finance ends of things with no inappropriate pressure. More
Efficient and Professional Service I purchased a used VW Jetta for my daughter was was very happy with our experience at the dealership. The staff was professional and did exactly what I purchased a used VW Jetta for my daughter was was very happy with our experience at the dealership. The staff was professional and did exactly what they said they would do to make our buying experience pleasurable. I was very impressed with how quickly our deal was made. More
Has always been a good experience I have bought both Volvos and Volkswagens here and always had a great experience. They care about my time and are willing to making arrangements outsi I have bought both Volvos and Volkswagens here and always had a great experience. They care about my time and are willing to making arrangements outside of the dealership. Will be happy to keep doing business here More
Experience with Ms. Green Ms. Green is a very knowledgeable and professional service professional. She has serviced our Volvo since 2010. I can always count on Ms. Green provi Ms. Green is a very knowledgeable and professional service professional. She has serviced our Volvo since 2010. I can always count on Ms. Green providing quality service recommendations. More
Repair and Replacement After several service calls on 2012 Jetta that service center found technically not able to resolve, Ourisman assisted with replacement sale on favora After several service calls on 2012 Jetta that service center found technically not able to resolve, Ourisman assisted with replacement sale on favorable terms. Searched and found just the car we wanted. Objective was effort to assist long time VW owner to remain satisfied VW customer for future as well. More
VW lease Ernest Bokro went above and beyond to help me get the car I wanted. When none were available in the immediate area, he personally drove to Pennsylvani Ernest Bokro went above and beyond to help me get the car I wanted. When none were available in the immediate area, he personally drove to Pennsylvania to get the car! More
great buying experience The salesperson was knowledgeable, helpful, without being pushy. They found the car we wanted. They worked with us on lease terms, and we got a deal The salesperson was knowledgeable, helpful, without being pushy. They found the car we wanted. They worked with us on lease terms, and we got a deal that we were happy with. They were also efficient in doing the paperwork. More
Happy Campers I was looking for a specific sized small SUV and I spied one outside this dealership. The new XC40 has to be the best looking car in that price and ca I was looking for a specific sized small SUV and I spied one outside this dealership. The new XC40 has to be the best looking car in that price and category of car I was looking at. Ernest greeted us once we entered and he has been so informative and helpful. Once the car arrived, Ernest walked us through the paperwork with great ease and comfort. But his sheer brilliance and enthusiasm shone through when he sat with us in the car giving us our first tutorial. He certainly knows his cars! More
Took care of us when other dealer wouldn't Wife wasn't happy with service she had been getting at another VW dealership and brought her 16 Golf Wagon into Ourisman for the latest issue. Ou Wife wasn't happy with service she had been getting at another VW dealership and brought her 16 Golf Wagon into Ourisman for the latest issue. Ourisman took the time to listen, I spoke with Leo about my concerns and he got involved and made sure everything worked out perfectly. Will be using Ourisman for all future servicing needs. More
Excellent sales and services. Ernest Bokro is the ACE. Very good dealership and they take time to see what you want within their limitless possibilities. Ernest Bokro is a fantastisch salesperson who knows Very good dealership and they take time to see what you want within their limitless possibilities. Ernest Bokro is a fantastisch salesperson who knows his cars and is a real professional. Thanks Ernest, for giving very good advice. At Ourisman (Ernest) can read your mind, give you complementary coffee and even doritos for our 7year old. Ernest thanks for everything! We will enjoy our XC90 Rdesign. More