Ourisman Volkswagen Rockville

I called in to make the appointment which was quick and easy. I made sure to mention the recall on my car. Friendly, helpful staff. Updates provided regarding service. Everything was taken care of efficien easy. I made sure to mention the recall on my car. Friendly, helpful staff. Updates provided regarding service. Everything was taken care of efficiently. More

The most seamless and pain free dealership experience you will have. Sales manager Billy and co are very helpful, knowledgeable, and just overall easy to work with. Want a car new or used? They’ll help you g will have. Sales manager Billy and co are very helpful, knowledgeable, and just overall easy to work with. Want a car new or used? They’ll help you get out of the door in what you want with a very reasonable deal. Chris is a great salesmen to work with and will make sure you are well taken care of and will leave you with a sense of trust that other dealers don’t give you. 15/10 would recommend to everyone wanting a car! Will continue to come back for services and any vehicle purchases. This team rocks! More

All staff at this dealership were extremely kind and customer service driven and knowledgeable. After such a great experience, I wouldn’t go anywhere else! customer service driven and knowledgeable. After such a great experience, I wouldn’t go anywhere else! More

satisfied! Dino and Victor were great! they got me driving in no time! the cars are awesome and the services are great. I recommend 100%. If you need a car just Dino and Victor were great! they got me driving in no time! the cars are awesome and the services are great. I recommend 100%. If you need a car just go there and buy it. They will help you find the right car for you. More

Mark Law and Dino helped us to get new Jetta. When we get denied from other dealers but they make it happened. We love the car !! denied from other dealers but they make it happened. We love the car !! More

Good experience for me, a little bit slow work, Due to slow work and not sending purchase on time, I received bigger percent on auto loan, what was very disappointing for me.. In general I am very Due to slow work and not sending purchase on time, I received bigger percent on auto loan, what was very disappointing for me.. In general I am very happy with my purchase, because car is very good. Good job was done by manager who gave to sign documents and to whom I was paying. Polite and on client oriented. More

Honest and very friendly They made the whole car buying process super easy and even enjoyable. Cortley was able to find me the perfect car with all of the features I wanted at They made the whole car buying process super easy and even enjoyable. Cortley was able to find me the perfect car with all of the features I wanted at a great price. More

Personable professional people - all very helpful. Marty Schwartz was very kind and helpful. He was very patient helping me with the newer tech stuff in the new VW 2019 Jetta SEL Premium which I just l Marty Schwartz was very kind and helpful. He was very patient helping me with the newer tech stuff in the new VW 2019 Jetta SEL Premium which I just leased. There’s a dealer closer to me but they don’t give the same personal service nor the good and fair deals I get from Ourisman in Rockville, MD. This is the second car I’ve leased from them. I would recommend them to anyone. More

AWFUL CUSTOMER SERVICE A horrible, appalling, and cruel experience. My experience with Ourisman Volkswagen of Rockville was dreadful. The customer service, manager, sales em A horrible, appalling, and cruel experience. My experience with Ourisman Volkswagen of Rockville was dreadful. The customer service, manager, sales employees, and finance employees are not friendly. More

Got the vehicle i was looking for I been to other dealerships and none of them have the mazda grand touring with red exterior and sand leather interior. Also I was given a nice offer f I been to other dealerships and none of them have the mazda grand touring with red exterior and sand leather interior. Also I was given a nice offer for my trade-in. More