Ourisman Volkswagen Rockville
Rockville, MD
Hours
Sales/Showroom
Monday 9:30 AM - 9:00 PM
Tuesday 9:30 AM - 9:00 PM
Wednesday 9:30 AM - 9:00 PM
Thursday 9:30 AM - 9:00 PM
Friday 9:30 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 166 reviews
Good experience for me, a little bit slow work, Due to slow work and not sending purchase on time, I received bigger percent on auto loan, what was very disappointing for me.. In general I am very Due to slow work and not sending purchase on time, I received bigger percent on auto loan, what was very disappointing for me.. In general I am very happy with my purchase, because car is very good. Good job was done by manager who gave to sign documents and to whom I was paying. Polite and on client oriented. More
Honest and very friendly They made the whole car buying process super easy and even enjoyable. Cortley was able to find me the perfect car with all of the features I wanted at They made the whole car buying process super easy and even enjoyable. Cortley was able to find me the perfect car with all of the features I wanted at a great price. More
Personable professional people - all very helpful. Marty Schwartz was very kind and helpful. He was very patient helping me with the newer tech stuff in the new VW 2019 Jetta SEL Premium which I just l Marty Schwartz was very kind and helpful. He was very patient helping me with the newer tech stuff in the new VW 2019 Jetta SEL Premium which I just leased. There’s a dealer closer to me but they don’t give the same personal service nor the good and fair deals I get from Ourisman in Rockville, MD. This is the second car I’ve leased from them. I would recommend them to anyone. More
AWFUL CUSTOMER SERVICE A horrible, appalling, and cruel experience. My experience with Ourisman Volkswagen of Rockville was dreadful. The customer service, manager, sales em A horrible, appalling, and cruel experience. My experience with Ourisman Volkswagen of Rockville was dreadful. The customer service, manager, sales employees, and finance employees are not friendly. More
Got the vehicle i was looking for I been to other dealerships and none of them have the mazda grand touring with red exterior and sand leather interior. Also I was given a nice offer f I been to other dealerships and none of them have the mazda grand touring with red exterior and sand leather interior. Also I was given a nice offer for my trade-in. More
New Jetta Excellent service. I’m happy with my purchase. Jeff was very helpful and knowledgeable. I was able to walk out with a new lease the same day. Excellent service. I’m happy with my purchase. Jeff was very helpful and knowledgeable. I was able to walk out with a new lease the same day. More
Ali is the best sales person Ali is my best salesmen at the place. I got 4 cars from him. Hard working very polite and knows his business. No exaggeration just straight to work f Ali is my best salesmen at the place. I got 4 cars from him. Hard working very polite and knows his business. No exaggeration just straight to work for his clients. I enjoyed working with him and the dealership. I got about 10 or more cars from them. More
Buying 2019 VW Tiguan Marty was very good and helpful. He got us a great deal on a brand new 2019 Tiguan! My wife and I came all the way from Virginia so we can do business Marty was very good and helpful. He got us a great deal on a brand new 2019 Tiguan! My wife and I came all the way from Virginia so we can do business with Marty because he made us feel very comfortable. More
It was super nice Our experience in the dealer was impresive, so fast process, everything was ver good. All the process went smoothly and jeff the employee who helped Our experience in the dealer was impresive, so fast process, everything was ver good. All the process went smoothly and jeff the employee who helped us is very good employer More