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Ourisman Volkswagen Rockville

Rockville, MD

2.8
166 Reviews
Family-owned and operated, our dealership is proud to serve the greater-Bethesda and Gaithersburg Volkswagen communities. Our inventory is unbeatable with a huge selection of new and used Volkswagen cars and SUVs in Maryland. Be sure to also check out our Service and parts specials to fit your budget without losing quality with our certified technicians and superior service center. We are committed to making your next car-buying experience as smooth and convenient for you as possible, so if you have any questions be sure to contact us so we can assist you! We look forward to earning your business.
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801 Rockville Pike B

Rockville, MD

20852

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Showing 166 reviews

January 04, 2021

For me it’s about the personal professional friendly assistant to my particular needs as one of many other customers, Gustavo Castro most particular a the top of what it means to be in service. Thank yo More

by Al just Al
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gustavo Castro I believe is assisting at Masda
December 19, 2020

Pleasant and efficient. Appreciate the new courtesy shuttle while new the driver was professional. It saved the day. Ken kept me appraised of the process throughout. More

by debloom44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken
December 07, 2020

Top notch people and top notch sales experience. Very happy with my new Jetta. Highly recommend Ourisman Rockville for your next purchase or lease experience. More

by Néw Jetta owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo.yuen Admin, Patrick Yeun
December 03, 2020

Great service. Car was repaired on time and I got a nice loaner to go to work. I’ve been a client for 25 years. More

by nasserkuzbari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus
December 02, 2020

Service advisor, Scott, was great: efficient and nice! All service was performed exactly as requested by me. Love the lobby and snacks and coffee: The Best! I was at one of your competitors the other d More

by Ovna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Devault, Jesus was great, too...very friendly! And, so was Tim!
November 14, 2020

Brought car in for service. Scheduling person (Sara) was extremely professional; same person processed my drop off and returned was indifferent. No one called me to tell me my car was ready after 2 days, I More

by wowitsmee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jesus Santanilla
November 12, 2020

Staff is always very helpful and knows what is needed. They explain it very well. I also like that they wash the car at the end. More

by marika.brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Devault, Gustavo Castro
November 06, 2020

I worked with Jesus Santanilla. He is friendly, reliable, and very helpful to customers. He is very knowledgeable about car services. I had to service a WV Tiguan. More

by Ahir
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Santanilla
October 26, 2020

Great experience with Jesus who greeted me as soon as I walked in, I told him the reason I was there and immediately took my keys to have the car check More

by haddys164
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus
August 28, 2020

Everyone was quite friendly. They made sure my car was clean and answered any questions I had. I do wish they had been more communicative about my interest rate before presenting it to me: I only saw it w More

by KM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Divani
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