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Ourisman Volkswagen Rockville

Rockville, MD

3.3
170 Reviews
Family-owned and operated, our dealership is proud to serve the greater-Bethesda and Gaithersburg Volkswagen communities. Our inventory is unbeatable with a huge selection of new and used Volkswagen cars and SUVs in Maryland. Be sure to also check out our Service and parts specials to fit your budget without losing quality with our certified technicians and superior service center. We are committed to making your next car-buying experience as smooth and convenient for you as possible, so if you have any questions be sure to contact us so we can assist you! We look forward to earning your business.
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801 Rockville Pike B

Rockville, MD

20852

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Showing 170 reviews

February 21, 2022

This is literally the worst dealership I’ve ever had to buy a car from. The lack of training and empathy they have for their customers is absolutely ridiculous. I bought a BRAND NEW car that had issues wit More

by ehsonali
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jimmy Alegre, El Allaverd, Paul Corzine, Earl Gunn, Ali Hatam, Geoff Lemme, Ray Palizkar, Mathew Aglio, Robin Heintzelman, Julie Powers, Jonny Kinney
February 11, 2022

Will not return to do any business with themWill Will not return to do any business with them Will recommend others to take their business some place else The lowest service I received in my life!! More

by Big A
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nathan Drey
November 27, 2021

Geoff Lemme, our sales person, was really great with getting us into our new ‘22 Taos with going over the car. We got started on the paper work quickly after the test drive and Lisa Light in finance did More

by Catm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Lemme, Lisa Light (finance)
November 24, 2021

Went to a previous dealer before coming here. This was a 180• from the first experience. Bill Aljanabi was very helpful, as was the whole team. Recommend you to stop by! More

by Techi222
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Aljanabi
October 01, 2021

Had a very good experience buying a VW Atlas yesterday. Ray was good to work with and he moved at a reasonable pace without repeatedly making me wait as I’ve experienced with other car dealers. I’d definit More

by NK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Palizkar, Johnny Kinney
September 10, 2021

DO NOT BUY!!This dealer and Volkswagen are selling new DO NOT BUY!! This dealer and Volkswagen are selling new Atlas vehicles with defective brakes. They will not cover the brake fail even though they are More

by Romanroman82
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chuck Devault
July 31, 2021

Very unreliable and non- trustworthy. We called in advance and were told ID4 Pro model available and we could come in. After driving 50 miles and walking in they say iis SOLD!! We asked if the perso More

by VSG
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alonso Avila
July 16, 2021

The online scheduling is great. The staff is very friendly and keep you informed throughout your service appointment. The paperwork is easy to follow as well. More

by kjf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott in Service
June 11, 2021

Smooth and seamless. Great service experience. Word Word Word Word Word Word Word Word Word Word Word Word Word Word Word Word Word Word Word Word More

by Dbrod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
S ott
June 09, 2021

I had to get a new battery and the folks in the Service Department (Ronald) did a super job in a timely manner. I look forward to having them service my Volkswagen in the future. More

by p.english707
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald