Ourisman Tri-State Subaru - Service Center

Four wonderful experiences with every employee at Matt Slapp, Laura, Ashley, and organized service department. Slapp, Laura, Ashley, and organized service department. More

Excellent service department! We are consistently happy with their work! We highly recommend this dealership. We are consistently happy with their work! We highly recommend this dealership. More

I LOVE this car dealership! We’ve bought at least five cars from there over the years, and the service dept is great! We’ve bought at least five cars from there over the years, and the service dept is great! More

Excellent service completed in timely manner. Courteous knowledgeable customer service employees considerate of time management, Courteous knowledgeable customer service employees considerate of time management, More

Service is always on time and well conducted. Explanations of what was done are clear and useful. Explanations of what was done are clear and useful. More

All Good thru the process All Good thru the process All Good thru the process All Good thru the process More

Took my car in for 60,000 checkup. Quick service and car is running smoothly. Thank you Matt slap subaru Quick service and car is running smoothly. Thank you Matt slap subaru More

Excellent customer service! ! Can be pricey but worth the lack of headache. Always a pleasure to have service done at Matt Slap Subaru. ! Can be pricey but worth the lack of headache. Always a pleasure to have service done at Matt Slap Subaru. More

Took my 2019 Outback in for service and an issue with front wheel noise that sounded like a bearing the car has a little over 18,000 miles on it. Asked about online discount coupon for service and if th front wheel noise that sounded like a bearing the car has a little over 18,000 miles on it. Asked about online discount coupon for service and if they honored competing Subaru dealer coupons “NO” I left Concordville Subaru because of poor service issues. Make a long story short they said noise was not bearing could not identify what problem was and kind of blamed it on the tires! Still making noise like a bad bearing and I do not think I would be buying new tires on a car that has just a little over 18,000 miles and if I do buy tires and that’s not the problem we’ll I got a non answer The regular service was ok so that’s why the 3 stars So I will probably be going round and round with this noise issue Thankfully it is still under warranty and I didn’t have to pay the $149 for the diagnosis that didn’t diagnose the problem More

Very positive experiences with Service department. Easy to make appointments. Advisors keep you updated on progress and provide loaner cars when needed. Repair costs have never exceeded estimates and Easy to make appointments. Advisors keep you updated on progress and provide loaner cars when needed. Repair costs have never exceeded estimates and work is completed on time. More