Ourisman Tri-State Subaru - Service Center

Waiting time in a clean area. Everyone polite and service department friendly. Was informed of waiting time in advance as they were very busy on a very rainy day. department friendly. Was informed of waiting time in advance as they were very busy on a very rainy day. More

I made an error in arriving for my appointment one day earlier than scheduled. I was pleased when told they could change my oil and replace my front windshield wipers. Had I known it would have taken over earlier than scheduled. I was pleased when told they could change my oil and replace my front windshield wipers. Had I known it would have taken over two hours I would not have waited. More

Scheduling the appointment to get my 2020 Outback in was very easy and convenient. Service was easy and completed quickly and expertly. All work was done completely with nothing left over. very easy and convenient. Service was easy and completed quickly and expertly. All work was done completely with nothing left over. More

Recently had a minor problem and the service was EXCELLENT! Quick, helpful and efficient. Comfortable environment and Covid conscious . Love my first Subaru and the dealership! EXCELLENT! Quick, helpful and efficient. Comfortable environment and Covid conscious . Love my first Subaru and the dealership! More

Great Experience from beginning to end. Greeted by and Great Experience from beginning to end. Greeted by and helped by Nick. He was very helpful and at the same time professional. Car was done in a t Great Experience from beginning to end. Greeted by and helped by Nick. He was very helpful and at the same time professional. Car was done in a timely manner. After work that was done inside the car nothing was disturbed or dirty. Great dealership. Also spoke with Chris M. In the sales department And would highly recommend anyone going there ask for him. More

Didn’t even get enough time to walk and get a water ice . They were done that quick for oil change We Love the ascent They were done that quick for oil change We Love the ascent More

I did a warranty repair for two items, and they really delivered for me as I had an early am family trip for Labor Day weekend. A loaner was available and they even did a quick car wash for me. The servic delivered for me as I had an early am family trip for Labor Day weekend. A loaner was available and they even did a quick car wash for me. The service rep was honest about not knowing my cars history, but pointed out a few things like tire wear that will need to be addressed. Keep up the great work, it’s the best experience I’ve had at Matt Slapp so this reflects a new approach. More

This place is great always good customer service both in and at the sales area . Always welcome u and know you are in good hands. My dealer is CollinRussell he always makes sure we are still happy with and at the sales area . Always welcome u and know you are in good hands. My dealer is CollinRussell he always makes sure we are still happy with our out back. You guys girls have earned a customer for life. More

Dealership has been in the area for many years. Courteous, knowledgeable staff. Clean, comfortable premises. Good workmanship. Safe, reliable vehicles. A place I can trust to take care of my vehicl Courteous, knowledgeable staff. Clean, comfortable premises. Good workmanship. Safe, reliable vehicles. A place I can trust to take care of my vehicle. More

They are extremely friendly and helpful. They serviced my car and were able to provide me with timely updates. They scheduled the necessary follow up servicing and were very flexible when we had to reschedul car and were able to provide me with timely updates. They scheduled the necessary follow up servicing and were very flexible when we had to reschedule More