Ourisman Tri-State Subaru - Service Center
Newark, DE
236 Reviews of Ourisman Tri-State Subaru - Service Center
Always quality work done at Matt Slap Subaru. They always put their customer service on top. If there is any kind of wait time they are always willing to lend you a loaner car. put their customer service on top. If there is any kind of wait time they are always willing to lend you a loaner car. More
Matt Slap squeezed me in for service on one of their busiest days, just before Christmas. I know and trust them and always get honest, courteous service there. Won't take my car anywhere else busiest days, just before Christmas. I know and trust them and always get honest, courteous service there. Won't take my car anywhere else More
Great service, everyone very friendly, reasonable. Completed recall work, oil change, and rear brakes. We are putting our other Subaru in for service next week! Completed recall work, oil change, and rear brakes. We are putting our other Subaru in for service next week! More
Thanks goes out to Patty for helping schedule my 60k for my 16 Crosstrek and reviewing the difference between the factory and Matt Slap's recommended. Thank you to Melissa for getting my vehicle in the shop my 16 Crosstrek and reviewing the difference between the factory and Matt Slap's recommended. Thank you to Melissa for getting my vehicle in the shop and completed quickly. Thank you to Justin for letting me know the work I will be needing to do here on my vehicle in the near future. More
Had a service check up on my New Forester was in and out fast , wonderful valets and customer service representatives. Great people skills!! Enjoyed our visit!! fast , wonderful valets and customer service representatives. Great people skills!! Enjoyed our visit!! More
Were ready for me when I arrived, quick check-in process, staff courteous, clean comfortable waiting area, clean rest room, easy checkout, gave me paperwork. One problem: I was asked if I wanted a complim staff courteous, clean comfortable waiting area, clean rest room, easy checkout, gave me paperwork. One problem: I was asked if I wanted a complimentary car wash when I checked in, which surprised me since I was only there for a recall issue and knew I would not pay anything. But, of course, I said I would love a car wash. Well, when I got my car, I realized it had not been washed, and the paperwork says I got a car wash. It was not necessary, but they offered. Just saying...... More
As alway. I received excellent professional and quick service. I have alway had a great experience at Matt Slapp Subaru. I constantly refer friends and relatives to use Matt Slapp for all of their automo service. I have alway had a great experience at Matt Slapp Subaru. I constantly refer friends and relatives to use Matt Slapp for all of their automotive needs More
I took my car to Matt Slap Subaru because my check engine light was on. They got us in right away and worked with me to get service reports and any warranty information. I appreciated their expediency. They light was on. They got us in right away and worked with me to get service reports and any warranty information. I appreciated their expediency. They were very efficient and I plan on using them from now on. Thank you, Pat, and Matt Slap. More
I brought my 3-month old car in for the complimentary new car check. Efficient service, and they even provided a complimentary car wash. I remain impressed with their professional and friendly customer serv car check. Efficient service, and they even provided a complimentary car wash. I remain impressed with their professional and friendly customer service. More
Genesis provided top-notch service! He was welcoming, communicative, friendly, thorough. The tech also provided quality and thorough service and completion time of service was extremely reasonable and ac communicative, friendly, thorough. The tech also provided quality and thorough service and completion time of service was extremely reasonable and acceptable! More