Ourisman Tri-State Subaru - Service Center
Newark, DE
236 Reviews of Ourisman Tri-State Subaru - Service Center
The sales and service staff is one the most cordial and welcoming people I've met to date. The service department took my car in for maintenance on time and delivered the car within a reasonable time whil welcoming people I've met to date. The service department took my car in for maintenance on time and delivered the car within a reasonable time while I waited in a clean waiting room. More
Seems like providing high quality service is emphasized in all positions - valet staff, shuttle service, service dept. Having my car washed was greatly appreciated. Thanks to all. in all positions - valet staff, shuttle service, service dept. Having my car washed was greatly appreciated. Thanks to all. More
The people at the service department. are friendly and professional. They naturally try to up sell but there is no pressure. And they wash your car at the end. professional. They naturally try to up sell but there is no pressure. And they wash your car at the end. More
Took car on time, completed work faster than expected. Chairs in waiting area were socially distanced. Service person didn’t believe fuel pump stuck on ran battery down. I didn’t imagine dead battery. L Chairs in waiting area were socially distanced. Service person didn’t believe fuel pump stuck on ran battery down. I didn’t imagine dead battery. Like the free car wash. No coffee available because of covid. More
Service was on schedule. Recommended additional services but not pushy- gave good rationale for reasons needed. Also love that car wash! Service done very timely but not pushy- gave good rationale for reasons needed. Also love that car wash! Service done very timely More
Quick, efficient and courteous service but only accepted one discount coupon. With the price for parts and service you think that they would honor any discount sent via mail or email. one discount coupon. With the price for parts and service you think that they would honor any discount sent via mail or email. More
As always, the service was thorough, professional, courteous and completed on time as promised. I would recommend Matt Slap Subaru to anyone. Very well done. courteous and completed on time as promised. I would recommend Matt Slap Subaru to anyone. Very well done. More
Prompt and courteous! Offering to finish service with a car wash! Subaru Forest had recall for bad tail gate. It was replaced and all systems good! car wash! Subaru Forest had recall for bad tail gate. It was replaced and all systems good! More