Ourisman Tri-State Subaru
Newark, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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2012 Mazda Miata Suzanna was amazing! She helped me get a price I could afford and helped walk me through my first car purchase on my own. Their entire team did their Suzanna was amazing! She helped me get a price I could afford and helped walk me through my first car purchase on my own. Their entire team did their best to help me get the best financing they could. Plus they let me bring my puppy so the sale wasn't delayed by days! Highly recommend. More
2018 Subaru Crosstrek I was not expecting to drive away in my new car when I walked in the door but Ron made the process so quick and easy that everything just seemed to fa I was not expecting to drive away in my new car when I walked in the door but Ron made the process so quick and easy that everything just seemed to fall in place. He was able to deliver the right car at the right price with minimal hassle or delay. Wish all major purchases could be so easy. Ron has a great report with customers and is a veteran of the armed forces. I would highly recommend doing business with Ron and Matt Slap Subaru. Love my new Subaru Crosstrek. More
Great experience with purchase of used car. Ron was very professional. He made our purchase of a 201 Forester a very pleasant experience. He knew his vehicles and was able to help us with a co Ron was very professional. He made our purchase of a 201 Forester a very pleasant experience. He knew his vehicles and was able to help us with a comparison. More
Review for Susanna Smith Susanna was marvelous! She was thorough and pleasant! Matt Slap was a great experience and we will be sure to come back in the future. Susanna was marvelous! She was thorough and pleasant! Matt Slap was a great experience and we will be sure to come back in the future. More
My 4th Subaru! Thank you so much Charles (Chuck)- You were very helpful and pleasant to work with. I look forward to many miles on my new Outback. I'll be back fo Thank you so much Charles (Chuck)- You were very helpful and pleasant to work with. I look forward to many miles on my new Outback. I'll be back for my service trips. More
Was Not Disappointed Charles A. and Angelo M. were pleasant and easy to work with. They did a great job of handling all the details and simplifying the buying process. We Charles A. and Angelo M. were pleasant and easy to work with. They did a great job of handling all the details and simplifying the buying process. We were in-and-out with with a new 2017 Forester. We plan to come back again for out fifth cars at Matt Slap. More
Very positive experience This was the second dealership we visited when new car shopping. We drove away from the first dealer feeling like we had been through the wringer. In This was the second dealership we visited when new car shopping. We drove away from the first dealer feeling like we had been through the wringer. In contrast, Susanna at Matt Slap was courteous and easy to work with. Everyone we worked with made our ultimate car purchase simple and pleasant. Plus the experience didn't end that day. Both Susanna and Debbie, our delivery specialist, followed up with us and provided additional info. More
Surprise new forester I took my 2016 Forrester in for maintenance and was nearing the end of my lease so decided to look at some new cars. Laura Hart-Siano was my salesper I took my 2016 Forrester in for maintenance and was nearing the end of my lease so decided to look at some new cars. Laura Hart-Siano was my salesperson and got me a spectacular deal on a new 2018 Forrester lease at the price I needed since I will be retiring. Also the service department is fantastic, prompt, friendly and the waiting area is very comfortable. More
Great Car, Excellent Customer Service Couldn't rave enough about Matt Slap Subaru. Over-the-top service from Laura, our salesperson, and every employee there with whom I had contact was he Couldn't rave enough about Matt Slap Subaru. Over-the-top service from Laura, our salesperson, and every employee there with whom I had contact was helpful, friendly, and respectful. More
Worst sales experience! We looked at a used Outback two weeks ago and were given a price. We offered to put down money on the car, but were refused as the car needed some rep We looked at a used Outback two weeks ago and were given a price. We offered to put down money on the car, but were refused as the car needed some repairs. We were told that our name was on the car and for two weeks and numerous conversations no mention was ever made of a price increase of over $2,000! We kept getting told the car would be ready "the next week and no mention of a price increase. Meanwhile, they kept the car for sale on the internet for more money. We were not informed of the price and that the car was Still for sale We were told we had not put any money on the car so there was no obligation to us. But when we tried and offered more than once to put money on the car, we were refused. They only offered to sell us the car for the new price and refused to come down at all. Not to mention they only called us to inform us of the price increase when someone else was looking at the car! Do not do business with this person! More