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Ourisman Tri-State Subaru
Newark, DE
692 Reviews
Matt Slap Subaru is where drivers from Delaware, Northern Maryland, Southern Pennsylvania and Southern New Jersey go for their next New or Used Subaru vehicle. Our selection of New Subaru Forester, Legacy, Outback, Impreza, XV Crosstrek and WRX models is outstanding. Whether you're starting your search for a vehicle or looking to take a test drive, our automotive experts are available to answer any questions you may have and assist in your search for the vehicle that best fits your needs and budget.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 692 reviews
October 18, 2022
Alyce Driesbach was kind, knowledgeable, patient and everything else you would like in a salesperson. Her patience, understanding, and responsiveness go unmatched. She is the girl you want to help you everything else you would like in a salesperson. Her patience, understanding, and responsiveness go unmatched. She is the girl you want to help you purchase a new vehicle. More
by Tori Henry
Employees Worked With
Alyce Driesbach
October 08, 2022
Can't say enough about the great experience I had when I purchased two years 2 ago. Jay Brown was wonderful salesman. Service experience was great yesterday. Had starter problem that was hard to explain so purchased two years 2 ago. Jay Brown was wonderful salesman. Service experience was great yesterday. Had starter problem that was hard to explain so I took video. Serena patiently helped me transfer the video so they could look at it. She was also great about explaining what my costs might be so there was no surprise. Definitely recommend Matt Slapp. More
by marelee
October 08, 2022
Fast courteous service. Coffee waiting for me and a comp car wash. First service since purchase. A tad pricey for oil change and tire rotation but isn’t everything? Coffee waiting for me and a comp car wash. First service since purchase. A tad pricey for oil change and tire rotation but isn’t everything? More
by don
Employees Worked With
September 16, 2022
One could say that Nick was "just doing his job," but he was very pleasant and courteous when I entered the department and was the same when I returned to pick up my vehicle. He explained all the services t was very pleasant and courteous when I entered the department and was the same when I returned to pick up my vehicle. He explained all the services that were performed (this was not routine maintenance) and also what I might expect to see in the future. Overall, I had an excellent experience. More
by tadawes
Employees Worked With
August 30, 2022
From check-in to picking up my car, every employee I encountered was attentive, communicative, and went out of their way to provide the service I needed. encountered was attentive, communicative, and went out of their way to provide the service I needed. More
by harpernoreen097
August 22, 2022
That was a pleasant experience. Thank you very much , you are the great guys to have a deal with.I will come back again. Thank you very much , you are the great guys to have a deal with.I will come back again. More
by hanzmd777
