Ourisman Tri-State Subaru
Newark, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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chuck used salesman was great Purchased used car and Chuck the used salesman was awesome and very helpful!! Would highly recommend using Matt slap and seeing Chuck!!go see Chuck an Purchased used car and Chuck the used salesman was awesome and very helpful!! Would highly recommend using Matt slap and seeing Chuck!!go see Chuck and tell him Julio sent you!!! More
Great Car Buying Experience with Ron Brzezicki We recently purchased a Crosstrek and worked with Ron. Very personable, professional, and honest. Great experience! The guy who cleaned up the car for We recently purchased a Crosstrek and worked with Ron. Very personable, professional, and honest. Great experience! The guy who cleaned up the car for us did an amazing job - it was shining in the dark! More
Exciting buying experience Everything about my experience was so positive that I left the delaership excited, happy and full of information. I took a test drive in a Forester al Everything about my experience was so positive that I left the delaership excited, happy and full of information. I took a test drive in a Forester almost a year ago and knew that that was the car I wanted and that Laura Hart-Siano was the salesperson I wanted to work with. It look almost a year for me to get to the point where I was ready to buy, but yesterday was the day. Laura and I had stayed in touch through the year, by email, so I made an appointment with her and she made the buying process perfect. She made sure I felt comfortable behind the wheel, giving me numerous opportunities to drive. I used the Costco buying program, and the price was determined by Costco. We took care of the paperwork, she took me on a tour of the service area, and then I signed the loan paperwork with Ralph. He explained everything very well and was also very kind. Finally, Debbie took me to my car and gave me a lengthy tutorial about all of the features. She offered to be of assistance at any time, if I couldn't figure something out. Everyone I dealt with, especially Laura was so pleasant and helpful. Laura even called my insurance agent to get the insurance coverage. I would never go to another dealership after this wonderful experience. More
No pressure buying experience. I was a little anxious about going into a dealership on my own because I wanted to avoid any pressure to buy. In fact, I wasn't planning to purchase I was a little anxious about going into a dealership on my own because I wanted to avoid any pressure to buy. In fact, I wasn't planning to purchase a car that day. Based on the fantastic customer experience, in-depth information, quality of product and the business office willing to work out a deal I did walk out with a new car and I am very happy with it. More
Too notch car buying experience! Went to look at a used car, not a Subaru. From the moment I arrived, had a wonderful experience. Ron the sales Consultant was very friendly, and not Went to look at a used car, not a Subaru. From the moment I arrived, had a wonderful experience. Ron the sales Consultant was very friendly, and not pushy whatsoever. I would recommend him for anyone going to Matt Slap! Chris and Ralph were also very nice and the dealership overall just felt like a great place to buy a car. Thank you gang!! More
Great experience at Matt Slap This is the kind of car buying experience you want to have. Collin helped us out with a test drive and respected our space when we let him know we wer This is the kind of car buying experience you want to have. Collin helped us out with a test drive and respected our space when we let him know we were in the research phase. We shopped around a little and returned a few weeks later, ready to buy. Collin already knew what we were looking for and we were pleasantly surprised when we arrived to sign paperwork and found the hitch that we requested was already installed! Thank you also to Chris, who took care of all the financial paperwork. We would definitely recommend this dealership if you are looking for a no hassle, friendly and helpful experience buying a Subaru. More
Superb! Ron was fantastic from the time he answered the phone until he shut the door on our new car. Not only was he well prepared and knowledgeable, he was Ron was fantastic from the time he answered the phone until he shut the door on our new car. Not only was he well prepared and knowledgeable, he was very friendly to work with. This was a wonderful experience and we love our new car! More
Going From 2015 Chevy Cruze into a 2018 Impreza Originally I had a 2015 Chevy Cruze which was giving me major problems and costing me more to take care of the car. My friend suggested that I test dr Originally I had a 2015 Chevy Cruze which was giving me major problems and costing me more to take care of the car. My friend suggested that I test drive the Subaru Impreza. I test drove it with Laura Hart and realized how much better it handled than the Cruze alone. Laura was very helpful, encouraging, and willing to help me make the best car purchase on a vehicle that has proven itself to be the most reliable. She followed up with me, answered any questions I had, and made sure I get the vehicle that I wanted. Thank you so much for helping me make this purchase!!! You guys are awesome. More
Amazing! Greg was extremely polite, answered all of our questions and was not pushy at all. Even came in on his day off to meet us to finalize everything. Love Greg was extremely polite, answered all of our questions and was not pushy at all. Even came in on his day off to meet us to finalize everything. Loved him! More
Wonderful service Ron went above and beyond , coming in on his day off to accommodate me and patiently answered every question I had and walked me through everything. H Ron went above and beyond , coming in on his day off to accommodate me and patiently answered every question I had and walked me through everything. He was very knowledgeable and very kind , made this purchase a great experience even working with me on the price. He and Angelo were both fantastic and I appreciate their help. More