Ourisman Tri-State Subaru

Excellent Service Glenn Russell was a fantastic person to work with. He was honest, friendly and patient with us while we made a decision. Both my husband and I appreci Glenn Russell was a fantastic person to work with. He was honest, friendly and patient with us while we made a decision. Both my husband and I appreciated the fact that Glenn did not pressure us into purchasing. He listened to our needs and concerns. I would definitely recommend him. More

PURCHASE OF NEW OUTBACK We were greeted by Collin Russell who was courteous, professional and informative. Collin was very knowledgeable and accommodating through the entire We were greeted by Collin Russell who was courteous, professional and informative. Collin was very knowledgeable and accommodating through the entire sales process. We were given a tour of the facility. After the sale, Collin reviewed the various features of the interior and exterior of my new car in detail. Our entire purchase experience was AWESOME!!! Thank you Collin!!! More

Purchase of 2018 Subaru Outback This was probably the most positive car buying experience I've ever had thanks to Glenn Russell. I had obtained an internet price from Tucker before This was probably the most positive car buying experience I've ever had thanks to Glenn Russell. I had obtained an internet price from Tucker before arriving at the dealership where I was greeted by Glenn. He was friendly and courteous and eager to make car buying experience as simple and satisfying as possible. He was knowledgeable, experienced and thoroughly discussed the features and options on the Outback I had been looking at. I felt that both the purchase price of the new Outback and the price of my trade-in were very fair and my many questions were quickly answered. I never felt pressured and never had to endure the games common at other dealerships. The rest of the staff I encountered were friendly and very helpful. Matthew Stern did an outstanding job of reviewing all of the electronics that I would be dealing with on my new Outback. Great customer service from all. If someone wants a great deal on a new Subaru, ask for Glenn. More

Glenn Russell is wonderful Replaced my total loss forester with extensive help and research by Glenn. Although I was very upset with dealing w accident he made things as easy as Replaced my total loss forester with extensive help and research by Glenn. Although I was very upset with dealing w accident he made things as easy as possible. Thank you, Glenn More

Great sales experience Coming in I did not know what to expect but glenn Greg and Chris were absolutely great , low pressure great selection and fast service all in a comfor Coming in I did not know what to expect but glenn Greg and Chris were absolutely great , low pressure great selection and fast service all in a comfortable showroom More

Great experience We came in looking for a good deal on a used Subaru. What we got was a great deal on a low mileage Outback! Glenn was very attentive to our needs and We came in looking for a good deal on a used Subaru. What we got was a great deal on a low mileage Outback! Glenn was very attentive to our needs and even scored us a spare key! I can't imagine a better buying experience. More

excellent We went there to preview the Ascent and we test drove the Cross trek and Forester. We were looking for a car our son could drive to school in New Yor We went there to preview the Ascent and we test drove the Cross trek and Forester. We were looking for a car our son could drive to school in New York. We ended up buying the Forester. We got there around 1:30 in the afternoon and we left at 5:30 pm with our new car! Very friendly staff and atmosphere. Glen is a really nice salesman and patiently answered all of our questions. More

Service/New Car Purchase I turned my service visit into a new car purchase. Second time around with Laura Hart-Siano and will do it again. Always happy with service department I turned my service visit into a new car purchase. Second time around with Laura Hart-Siano and will do it again. Always happy with service department too More

HAPPY EXPERIENCE Pleasant car buying experience!. Ken Pino was a kind salesman and not pushy. When I told him which car ,color and interior I wanted, he checked all Pleasant car buying experience!. Ken Pino was a kind salesman and not pushy. When I told him which car ,color and interior I wanted, he checked all inventory and found that the Outback I wanted had just come in and was on the truck! His follow up for the tow hitch and Z shield I ordered was excellent. I liked his sense of humor. Matthew Stern was a great help with tech support and when I came back for Love Encore Apt, he was extremely helpful in helping me understand all the features of my new Touring Outback. Appreciated him putting on my two Maryland license plates! So glad HE drilled the hole in car! haha Would certainly recommend these two to anyone! More

Crosstrek I found Laura Hart-Siano an extremely knowledgeable, wonderful, patient, professionally dressed sales rep. We did not feel pressured. The rest of th I found Laura Hart-Siano an extremely knowledgeable, wonderful, patient, professionally dressed sales rep. We did not feel pressured. The rest of the staff was courteous & helpful as well. Just today I referred a person to call Laura. More