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Ourisman Tri-State Subaru

Newark, DE

4.8
692 Reviews
Matt Slap Subaru is where drivers from Delaware, Northern Maryland, Southern Pennsylvania and Southern New Jersey go for their next New or Used Subaru vehicle. Our selection of New Subaru Forester, Legacy, Outback, Impreza, XV Crosstrek and WRX models is outstanding. Whether you're starting your search for a vehicle or looking to take a test drive, our automotive experts are available to answer any questions you may have and assist in your search for the vehicle that best fits your needs and budget.
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255 E Cleveland Ave

Newark, DE

19711

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Showing 692 reviews

June 23, 2018

Easiest new car buy ever! This dealership amazes from first contact to final handshake. Ron B made this deal exceptionally quick and easy. Mary T, you are the best. You got me More

by debiharvey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Montelongo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron B., Mary T.
Jun 25, 2018 -

Ourisman Tri-State Subaru responded

We greatly appreciate your 5 star review, Debiharvey. We are pleased to hear you enjoyed your visit with us. At Matt Slap Subaru, we like to treat our customers like family, and our main goal is to ensure that you leave 100% satisfied. Thank you for shopping at Matt Slap Subaru & we look forward to working with you again in the future. Please enjoy your new Subaru Ascent! Best, Eve Slap, Owner

June 21, 2018

new car experience At first I did not have the best experience with my first sales representative but after talking to the management team, they connected me with a seni More

by noneya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Montelongo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary T., Glenn Russell
Jun 21, 2018 -

Ourisman Tri-State Subaru responded

We appreciate you taking the time to leave us this positive review, noneya! We are glad that you found your experience to be a great one at Matt Slap Subaru and we hope you choose us again! Best, Eve Slap, Owner

June 21, 2018

first subaru Ken was very helpful in my decision to choose a Legacy Subaru. He answered all my questions and explained everything about the car. I was very happy More

by BG
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Stern, Ken Pino
Jun 22, 2018 -

Ourisman Tri-State Subaru responded

BG, thank you for the 5 star rating! We are thrilled you had a great experience during your visit with us. Please call or stop by if there is anything we can help you with in the future. Thanks for coming in! Best, Eve Slap, Owner

June 19, 2018

Outstanding Just bought my second Subaru Outback. Loved my first so much that I knew exactly what I wanted. Sales personnel were very attentive to my requests and More

by outbackgal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Montelongo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Madera Rosario
Jun 19, 2018 -

Ourisman Tri-State Subaru responded

Thank you so much for your five star review. We are so happy to hear you love your new car! Thank you for shopping at Matt Slap Subaru! Safe travels. Sincerely, Eve Slap, Owner

June 18, 2018

Excelent service!! We traveled from Philadelphia and they we very helpfull. We were looking for a vehicle we saw online and they helped us right away. We were even able More

by Damasodelorbe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Madera Rosario
Jun 18, 2018 -

Ourisman Tri-State Subaru responded

We greatly appreciate your 5 star review, Damasodelorbe! Thank you for shopping at Matt Slap Subaru & we look forward to working with you again in the future! Sincerely, Eve Slap, Owner

June 17, 2018

Helpful and polite I switched from another local dealer to work with Chris Montelongo. He is honest and trustworthy. Colin and Chris made sure I got the exact car I want More

by alcap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Montelongo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2018 -

Ourisman Tri-State Subaru responded

Alcap, thank you for the 5 star rating! We are thrilled you had a great experience during your visit with us. Please call or stop by if there is anything we can help you with in the future. Thanks for coming in! Best, Eve Slap, Owner

June 15, 2018

Review Multiple car purchases over the years, always a good experience. Friendly, knowledgeable, customer oriented staff. Good inventory and large network More

by New car purchaser
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Glenn Russell
Jun 18, 2018 -

Ourisman Tri-State Subaru responded

We greatly appreciate your 5 star review! Thank you for choosing Matt Slap Subaru & we look forward to working with you again in the future! Best, Eve Slap, Owner

June 14, 2018

Great new car sales experience Derrick Smith was very helpful in guiding us through our new car decision as he helped us compare models and available features. He was proactive in More

by Charlie T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Smith
Jun 15, 2018 -

Ourisman Tri-State Subaru responded

Charlie T, thank you for the 5 star review! We are thrilled you had a great experience during your visit with us. Please call or stop by if there is anything we can help you with in the future. Thanks for coming in! Best, Eve Slap, Owner

June 13, 2018

Friendly and helpful service! This was a great service center filled with friendly and helpful people! Good customer service, Susanna S. was amazing! Great experience! I felt like More

by ChrisandMel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susanna Smith, Mark G
Jun 13, 2018 -

Ourisman Tri-State Subaru responded

We greatly appreciate your positive review, ChrisandMel. Thank you for choosing Matt Slap Subaru & we hope to see you again soon! Safe travels. Best, Eve Slap, Owner

June 12, 2018

New purchase We went in to the dealership for service on our 2016 Outback and came home with a 2018 Outback. Everyone was totally professional and extremely accom More

by Carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Montelongo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hart-Siano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Stern
Jun 12, 2018 -

Ourisman Tri-State Subaru responded

Carguy, thank you for the 5 star review! We are thrilled you had a great experience during your visit with us. Please call or stop by if there is anything we can help you with in the future. Thanks for coming in! Best, Eve Slap, Owner

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