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Ourisman Tri-State Subaru

Newark, DE

4.8
692 Reviews
Matt Slap Subaru is where drivers from Delaware, Northern Maryland, Southern Pennsylvania and Southern New Jersey go for their next New or Used Subaru vehicle. Our selection of New Subaru Forester, Legacy, Outback, Impreza, XV Crosstrek and WRX models is outstanding. Whether you're starting your search for a vehicle or looking to take a test drive, our automotive experts are available to answer any questions you may have and assist in your search for the vehicle that best fits your needs and budget.
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255 E Cleveland Ave

Newark, DE

19711

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Showing 692 reviews

July 03, 2018

Kind and courteous service Glenn helped make my buying experience easy. He was friendly, knowledgeable, and helpful. He and Chris made the financing process less stressful and More

by Ali
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Montelongo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn Russell
Jul 05, 2018 -

Ourisman Tri-State Subaru responded

We appreciate you taking the time to leave us this positive review, Ali! We are glad that you found your experience to be a great one at Matt Slap Subaru and we hope you choose us again! Best, Eve Slap, Owner

July 03, 2018

Not pushy, relaxed, friendly Sales person let us have space to view vehicles without hovering. He made the buying experience pleasant and comfortable. Financial documents went qu More

by Overthis999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Montelongo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn Russell
Jul 05, 2018 -

Ourisman Tri-State Subaru responded

We greatly appreciate your 4.8 star review, Overthis999! Thank you for choosing Matt Slap Subaru & we look forward to working with you again in the future! Best, Eve Slap, Owner

July 03, 2018

Glenn was super helpful! Both my wife and I purchased new Subarus and had a pleasent experience. Glenn was very helpful and not pushy, it was overall a good experience. More

by NewSubaruOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Russell
Jul 05, 2018 -

Ourisman Tri-State Subaru responded

We greatly appreciate your 5 star review, NewSubaruOwner. We are pleased to hear you enjoyed your visit with us. At Matt Slap Subaru, we like to treat our customers like family, and our main goal is to ensure that you leave 100% satisfied. Thank you for shopping at Matt Slap Subaru & we look forward to working with you again in the future. Best, Eve Slap, Owner

July 01, 2018

New Car Buying Experience The guys at Matt Slap Subaru were great. They really worked with us to get us what we wanted in a car. Everyone at the dealership was friendly and it More

by Mikey1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Smith
Jul 02, 2018 -

Ourisman Tri-State Subaru responded

We appreciate you taking the time to leave us this positive review, Mikey1954! We are glad that you found your experience to be a great one at Matt Slap Subaru and we hope you choose us again! Best, Eve Slap, Owner

June 30, 2018

New Car I was looking for a new car with AWD. Carlos was very helpful and professional. He worked hard to make sure I was happy and got me a great deal. More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Madera Rosario
Jul 02, 2018 -

Ourisman Tri-State Subaru responded

Chris, Thank you for taking the time to leave us a 5 star review. We are happy to hear Carlos was able to help you successfully. Thank you for choosing Matt Slap Subaru & we look forward to working with you again in the future. Best, Eve Slap, Owner

June 28, 2018

Enjoyable car buying experience We met with Glen Russell at Matt Slap Suburu and were treated like family even though they were extremely busy on a Saturday afternoon. All employee More

by Linda/Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Russell
Jun 28, 2018 -

Ourisman Tri-State Subaru responded

Linda/Jim, Congratulations on your new Subaru Crosstrek! We are happy to hear you had an excellent car buying experience with us. Thank you for shopping at Matt Slap Subaru & we look forward to working with you again in the future. Best, Eve Slap, Owner

June 27, 2018

First time lease Ron made this process very simple and easy to understand. He was very personable and worked with me to get the car I wanted. to lease. More

by Michael J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron B.
Jun 28, 2018 -

Ourisman Tri-State Subaru responded

Michael J, Thank you for taking the time to leave us a 4.6 star review. We are happy to hear Ron was able to help you successfully. Thank you for choosing Matt Slap Subaru & we look forward to working with you again in the future. Best, Eve Slap, Owner

June 27, 2018

Friendly, efficient and helpful! We were searching for a safe, reliable college car to get from coast to coast for a first time car owner. Glen & Ron were cheerful, polite, helpful More

by Rosie the Riveter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Montelongo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron B., Glenn Russell
Jun 28, 2018 -

Ourisman Tri-State Subaru responded

Thank you for your kind words, Rosie the Riveter. We are pleased to hear you enjoyed your visit with us. At Matt Slap Subaru, we like to treat our customers like family, and our main goal is to ensure that you leave 100% satisfied. Thanks for coming in! Best, Eve Slap, Owner

June 26, 2018

Amazing Experience My sales person, Ron B, was absolutely wonderful from start to end. Ron helped make was the most pleasant transaction I have ever had at any car deal More

by Rgwisk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Montelongo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron B., Mary T.
Jun 26, 2018 -

Ourisman Tri-State Subaru responded

Rgwisk, thank you so much for being a loyal customer! We are thrilled you had a great experience during your visit with us. Please call or stop by if there is anything we can help you with in the future. Thanks for coming in! Best, Eve Slap, Owner

June 23, 2018

Very Happy with Matt Slap Subaru Great experience with Matt Slap! Glenn our salesman showed great patience with us while decided models (Outback & Forrester), trims and especially col More

by mweaver160
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Montelongo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn Russell
Jun 25, 2018 -

Ourisman Tri-State Subaru responded

We appreciate you taking the time to leave us this positive review, mweaver160! We are glad that you found your experience to be a great one at Matt Slap Subaru and we hope you choose us again! Best, Eve Slap, Owner

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