Ourisman Tri-State Subaru
Newark, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Helpful and Friendly Met with Glenn Russell. I already knew the car I wanted to look at so they quickly pulled it from the lot and went on a test drive. Helpful with under Met with Glenn Russell. I already knew the car I wanted to look at so they quickly pulled it from the lot and went on a test drive. Helpful with understanding all the features and financing options. More
Auto Purchase at Matt Slap Subaru Everything went very well in the purchase of a Subaru Outback at Matt Slap Subaru. Most of my interaction was with Glenn Russell who was excellent in Everything went very well in the purchase of a Subaru Outback at Matt Slap Subaru. Most of my interaction was with Glenn Russell who was excellent in his presentation of the car's capability and features, and in addressing any questions or concerns I had. I would strongly recommend Glenn as a knowledgeable and trustworthy person to interact with when purchasing a car. More
Outback Helped us find an outback in our price range and were willing to fix any existing issues. There were a couple options available and they helped us fin Helped us find an outback in our price range and were willing to fix any existing issues. There were a couple options available and they helped us find one that worked. More
First Car Had a great experience at Matt Slap purchasing my first car with Glenn Russell. He was very knowledgeable and helpful and set my mind at ease througho Had a great experience at Matt Slap purchasing my first car with Glenn Russell. He was very knowledgeable and helpful and set my mind at ease throughout the process. More
Trading in and buying a new car Trading in a car for a new one was quick and accommodating. Glenn and Larry couldn’t have been nicer!! Glenn listened to what I was looking for in a Trading in a car for a new one was quick and accommodating. Glenn and Larry couldn’t have been nicer!! Glenn listened to what I was looking for in a car and I ended up with a car with the safety features I was looking for! Thank you. Purchasing a car there since the 80’s has never disappointed. More
Great Service I recently bought a new Subaru Crosstrek from Matt Slap Subaru. It was a great buying experience. They attended to every detail and have even taken ca I recently bought a new Subaru Crosstrek from Matt Slap Subaru. It was a great buying experience. They attended to every detail and have even taken care of a few small issues that came up just after purchase. I'd highly recommend them to anyone. More
First Car Purchase I went to Matt Slap Subaru to test drive a Crosstrek for the second time after having a positive experience with this vehicle the first time around, w I went to Matt Slap Subaru to test drive a Crosstrek for the second time after having a positive experience with this vehicle the first time around, when I was not quite ready to make the purchase. Jeremy Heydemann came out shortly thereafter and helped me with test driving the vehicle. He was very helpful in explaining the functionality of the vehicle - he also gave us a tour of the dealership and the service center and was very respectful and helpful through the whole process. I work with sales people for a living and I found Jeremy to be really refreshing in comparison. He was not pushy or aggressive - he was patient and I felt like he worked hard to get the best deal for me - on both the price of my car and the value I got for my trade-in. He was also very respectful and gracious towards my mother (who was not a part of the transaction and was just there to support me) - which I really appreciated. He was very responsive to all of my questions and concerns. I really appreciated all that he did to make this purchase - my first car purchase - a smooth one. He really guided us through this whole process and made himself available to me if I had any questions or concerns in the days following this sale. Overall, I'm really happy with this purchase and very pleased with my experience with Jeremy at Matt Slap Subaru. More
Leased a new car Glen Russell did a great job transitioning me to my new lease! He sold my my last car 7 years ago as well and we returned to matt slap because of that Glen Russell did a great job transitioning me to my new lease! He sold my my last car 7 years ago as well and we returned to matt slap because of that experience. More
Glenn Russell was excellent!!!! I usually don't do surveys or reviews but I had to to make an exception and do one for Glenn. He was excellent he was courteous to me and my mother to I usually don't do surveys or reviews but I had to to make an exception and do one for Glenn. He was excellent he was courteous to me and my mother took his time explaining about the vehicle and it safety features. Wasn't pushy at all and gave us options. Something I really like was that we had to leave for an appointment and come back a couple hours later to the dealership.He txt me and said "if I wanted he could have the car clean and ready to go". Since he knew that day my schedule was super busy and time was valuable and he also had other appointments but at no moment did he rush me to come back or pick a car since I couldn't decide which Subaru Forester I wanted. Overall great service I will definitely recommend and refer friends to Glenn Russell at the Matt Slap Subaru. More
Went Home with Exactly what I was Looking for I recently purchased a new vehicle from this Dealership. When I first arrived, the salesman gave me a few minutes before he approached. This was much I recently purchased a new vehicle from this Dealership. When I first arrived, the salesman gave me a few minutes before he approached. This was much appreciated. Carlos Madera-Rosario was excellent to do business with. He explained everything about different models very clearly and is well versed on them. He also listens very well to any questions you may have. Highly recommend this Salesman / Dealership. More