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Ourisman Tri-State Subaru

Newark, DE

4.8
692 Reviews
Matt Slap Subaru is where drivers from Delaware, Northern Maryland, Southern Pennsylvania and Southern New Jersey go for their next New or Used Subaru vehicle. Our selection of New Subaru Forester, Legacy, Outback, Impreza, XV Crosstrek and WRX models is outstanding. Whether you're starting your search for a vehicle or looking to take a test drive, our automotive experts are available to answer any questions you may have and assist in your search for the vehicle that best fits your needs and budget.
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255 E Cleveland Ave

Newark, DE

19711

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Showing 692 reviews

July 21, 2018

Helpful and Friendly Met with Glenn Russell. I already knew the car I wanted to look at so they quickly pulled it from the lot and went on a test drive. Helpful with under More

by Justowle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Cramer, Glenn Russell
Jul 23, 2018 -

Ourisman Tri-State Subaru responded

Thanks so much for leaving us a positive rating, Justowle! Come back and see us anytime here at Matt Slap Subaru! Best, Eve Slap, Owner

July 20, 2018

Auto Purchase at Matt Slap Subaru Everything went very well in the purchase of a Subaru Outback at Matt Slap Subaru. Most of my interaction was with Glenn Russell who was excellent in More

by edfahy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Kidd, Glenn Russell
Jul 23, 2018 -

Ourisman Tri-State Subaru responded

Thank you so much edfahy, we are so thankful for your business and for this great review. We hope you enjoy your beautiful Subaru Outback! Best, Eve Slap, Owner

July 18, 2018

Outback Helped us find an outback in our price range and were willing to fix any existing issues. There were a couple options available and they helped us fin More

by Joe1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron B.
Jul 19, 2018 -

Ourisman Tri-State Subaru responded

Joe1234, We appreciate your positive review. Thank you for choosing Matt Slap Subaru & we look forward to working with you again in the future. Best, Eve Slap, Owner

July 17, 2018

First Car Had a great experience at Matt Slap purchasing my first car with Glenn Russell. He was very knowledgeable and helpful and set my mind at ease througho More

by cbos2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Russell
Jul 17, 2018 -

Ourisman Tri-State Subaru responded

Thank you so much for your positive review, Cbos2. We are pleased to hear you enjoyed your visit with us. At Matt Slap Subaru, we like to treat our customers like family, and our main goal is to ensure that you leave 100% satisfied. Thank you for shopping at Matt Slap Subaru & we look forward to working with you again in the future! Best, Eve Slap, Owner

July 17, 2018

Trading in and buying a new car Trading in a car for a new one was quick and accommodating. Glenn and Larry couldn’t have been nicer!! Glenn listened to what I was looking for in a More

by Haony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Larry Kidd, Glenn Russell
Jul 18, 2018 -

Ourisman Tri-State Subaru responded

We appreciate you taking the time to leave us this positive review, Haony! We are glad that you found your experience to be a great one at Matt Slap Subaru and we hope you choose us again! Best, Eve Slap, Owner

July 13, 2018

Great Service I recently bought a new Subaru Crosstrek from Matt Slap Subaru. It was a great buying experience. They attended to every detail and have even taken ca More

by newcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Heydemann
Jul 16, 2018 -

Ourisman Tri-State Subaru responded

Thank you for the 5 star rating! We are thrilled you had a great experience during your visit with us. Please call or stop by if there is anything we can help you with in the future. Thanks for coming in! Best, Eve Slap, Owner

July 11, 2018

First Car Purchase I went to Matt Slap Subaru to test drive a Crosstrek for the second time after having a positive experience with this vehicle the first time around, w More

by mac1307
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Montelongo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Debbie, Jeremy Heydemann
Jul 12, 2018 -

Ourisman Tri-State Subaru responded

Mac1307, thanks so much for stopping by Matt Slap Subaru! We truly appreciate it and thank you for the positive rating! Best, Eve Slap, Owner

July 10, 2018

Leased a new car Glen Russell did a great job transitioning me to my new lease! He sold my my last car 7 years ago as well and we returned to matt slap because of that More

by MartiMch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Russell
Jul 11, 2018 -

Ourisman Tri-State Subaru responded

Thanks so much for the 4.8 stars, MartiMch! We appreciate you taking the time to tell us about your experience at Matt Slap Subaru. Thank you for shopping with us & we hope you enjoy your new vehicle! Best, Eve Slap, Owner

July 09, 2018

Glenn Russell was excellent!!!! I usually don't do surveys or reviews but I had to to make an exception and do one for Glenn. He was excellent he was courteous to me and my mother to More

by SallyForester18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Russell
Jul 09, 2018 -

Ourisman Tri-State Subaru responded

Thank you so much for your five star review, SallyForester18. We are so happy to hear Glenn was able to help you successfully! Thank you for shopping at Matt Slap Subaru & we look forward to working with you again in the future. Sincerely, Eve Slap, Owner

July 09, 2018

Went Home with Exactly what I was Looking for I recently purchased a new vehicle from this Dealership. When I first arrived, the salesman gave me a few minutes before he approached. This was much More

by JGP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Madera Rosario
Jul 10, 2018 -

Ourisman Tri-State Subaru responded

JGP, thank you for the 5 star rating! We are thrilled you had a great experience during your visit with us. Please call or stop by if there is anything we can help you with in the future. Thanks for coming in! Sincerely, Eve Slap, Owner

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