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Ourisman Tri-State Subaru

Newark, DE

Overview
Employees
Reviews
Vehicles
4.8
692 Reviews
Matt Slap Subaru is where drivers from Delaware, Northern Maryland, Southern Pennsylvania and Southern New Jersey go for their next New or Used Subaru vehicle. Our selection of New Subaru Forester, Legacy, Outback, Impreza, XV Crosstrek and WRX models is outstanding. Whether you're starting your search for a vehicle or looking to take a test drive, our automotive experts are available to answer any questions you may have and assist in your search for the vehicle that best fits your needs and budget.
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255 E Cleveland Ave

Newark, DE

19711

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Showing 692 reviews

January 21, 2023

Laura provided the absolute best car buying experience I’ve ever had…..she is very professional & a really nice person! More

by RTro
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Laura Hart-Siano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2023 -

Ourisman Tri-State Subaru responded

Thanks for the review. We're glad that Laura worked hard to get you a great vehicle! We will pass along your kind words to Laura, and we'll see you around here at Matt Slap Subaru!

January 21, 2023

Dealership handled any issues I had and gave me a rental car on multiple occasions for when my car had to undergo recalls. More

by Pmartinez95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Montelongo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2023 -

Ourisman Tri-State Subaru responded

Thank you for the review! We appreciate the kind feedback and hope to see you back again at Matt Slap Subaru. Safe travels!

January 15, 2023

When we arrived didn’t have to wait long for service. Efficient , knowledgeable and friendly. More

by lindamcelrone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sure she was at the front desk.
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Jan 16, 2023 -

Ourisman Tri-State Subaru responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Matt Slap Subaru team. Drive safely, and we hope to see you back again down the road!

December 23, 2022

Service department is excellent. Routine maintenance is quick and priced fairly. Express service is outstanding More

by Vpf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick V
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2022 -

Ourisman Tri-State Subaru responded

Thanks for the great review of Matt Slap Subaru! We are here to help with any of your service needs. Happy holidays from the team!

December 22, 2022

The staff is attentive, knowledgeable, and helpful. There was no waiting and the the valet service parking is very convenient. The place was cleanand bright. They did a great job fixing my problems at More

by jpguidash
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick V
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany D
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Dec 22, 2022 -

Ourisman Tri-State Subaru responded

Thank you for the kind words and thoughtful review! We are delighted that our team provided you with top-notch service and we look forward to assisting you next time. -- Matt Slap Subaru Team

December 17, 2022

Pleasure at every interaction! Excellent experience with both sales and service. Highly recommend this dealer and car line! More

by Charlie Mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick V
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2022 -

Ourisman Tri-State Subaru responded

Charlie, thank you for stopping by to share your lovely experiences at Matt Slap Subaru! We appreciate your loyal business and can't wait to see you again!

November 22, 2022

Had a very good experience with Danielle at Matt Slap Subaru. She was very informative and stayed attentive to advising me of the work that needed to be done on my Forester. Danielle is an asset to Matt More

by hairlessankle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Celli
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Nov 22, 2022 -

Ourisman Tri-State Subaru responded

Thank you so much for your wonderful shoutout to Danielle! All of us at Matt Slap Subaru truly appreciate your business and hope to assist you again with your Subaru Forester in the future!

November 18, 2022

Andrew was so helpful with my service. He offered me a complimentary car wash. He also stated that I was an excellent driver! More

by CB4LIFE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew
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Nov 18, 2022 -

Ourisman Tri-State Subaru responded

Thank you for the great review! We appreciate the kind feedback about Andrew and hope to see you again at Matt Slap Subaru. Safe travels!

October 22, 2022

Was time for a new Outback and after dealing with another dealership over the last 8 years, I wanted to return to my first, given it was closer and the experience was better overall. Laura was a fantastic More

by SteveL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Hart-Siano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Kidd
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Oct 24, 2022 -

Ourisman Tri-State Subaru responded

Hi Steve - We are happy to hear about your experience with Laura, Gregory, and our team! Thank you for choosing Matt Slap Subaru and for sharing your support on our page. We wish you safe and happy miles ahead!

October 20, 2022

Matt Slap Subaru is the best! ! This is the second time I’ve had my one year old car there for an oil change and tire rotation. Both times, they washed my car for no charge!! They More

by Karentrainer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know the person or people that serviced my car.
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Oct 20, 2022 -

Ourisman Tri-State Subaru responded

Karen, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Matt Slap Subaru team. Drive safely, and we hope to see you back again down the road!

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