Ourisman Tri-State Subaru
Newark, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 692 reviews
Great experience Thank you Jeremy Heydemann for making the purchase of my new outback an enjoyable one. Not only that but it was an added bonus to have the trade of my Thank you Jeremy Heydemann for making the purchase of my new outback an enjoyable one. Not only that but it was an added bonus to have the trade of my car paid in timely manner and plates before temporary expired. No pressure ! Just fun! More
Easy and fun I worked with Mark Fox, who made the buying experience easy and fun for me and my 3 year old. 3rd car from Matt Slap! I worked with Mark Fox, who made the buying experience easy and fun for me and my 3 year old. 3rd car from Matt Slap! More
Ron Brzezicki Excellent Sales Representative My Sister & I stopped at the used car lot of Matt Slap Subaru about 3 weeks ago. I wanted to look at a used Subaru. As we got out of the car, Ron hap My Sister & I stopped at the used car lot of Matt Slap Subaru about 3 weeks ago. I wanted to look at a used Subaru. As we got out of the car, Ron happened to be walking around the lot & asked if he could help, I told him I was interested in seeing a Used Outback 2012/2013. I decided it wasn't for me. Ron gave me his card.About a week later, I was looking for a Toyota Rav4 Limited & 1 was at Matt Slap Subaru. We headed over & having liked Ron's approach the 1st time, called him. Ron had it right out front for us. He went with us on a test drive and explained different features and answered all our questions. When we got back, I said I wanted the car. I left that day, in my shiny red 2013 Rav4 Limited! I would Highly Recommend Ron Brzezicki to anyone wanting excellent customer service when buying a car, new or used! His knowledge & customer service can't be beat! More
First time Subaru purchase Glenn Russell was very knowledgeable about the features of the Subaru Forester. The owners of the vehicle are retiring and wanted a car that would la Glenn Russell was very knowledgeable about the features of the Subaru Forester. The owners of the vehicle are retiring and wanted a car that would last and have safety features needed for aging drivers. Glenn reviewed all the safety features in great detail and additional features of the lumbar support and ease in entering and exit the car which will be needed in the future. The app to locate the vehicle in a parking lot was a fantastic bonus! The sale went smoothly. We were also able to use the Philadelphia Horticultural Society VIP discount plan which was another incentive to get a Subaru. More
Helpful, friendly, no pressure experience Laura was terrific in guiding me through my first solo car purchase experience. I came in knowing what I wanted and she helped me find the perfect veh Laura was terrific in guiding me through my first solo car purchase experience. I came in knowing what I wanted and she helped me find the perfect vehicle that exceeded my expectations. She was also very helpful in teaching me about all the car features and making sure I was comfortable using them, even kindly following up to see if I had questions. Highly recommend working with Laura! More
Used car purchase Recently went to Matt Slap Subaru to purchase a used car. It was great service from the sales department and everyone I spoke with was very personabl Recently went to Matt Slap Subaru to purchase a used car. It was great service from the sales department and everyone I spoke with was very personable. Minimum time waiting for the whole process to be complete and was even provided a tour of the service area for future visits. All in all a very enjoyable car buying experience! I would recommend Matt Slapp Subaru for new or used car buying. More
Company Car Purchase Jeremy was very through and helped me with my set up. He is excellent at his job and very helpful. I would recommend his to others -very friendly an Jeremy was very through and helped me with my set up. He is excellent at his job and very helpful. I would recommend his to others -very friendly and knowledgeable... More
Best car buying experience I've had I just purchased my first Subaru and the entire experience was excellent. Jay Brown was a pleasure to work with - from our test drive and explaining I just purchased my first Subaru and the entire experience was excellent. Jay Brown was a pleasure to work with - from our test drive and explaining everything about Subaru I didn't know, to being able to get the exact car I wanted on the lot in 24 hours once we were ready to buy. Would recommend! More
Pleasant Experience We just purchased a used car from Glenn Russell @ Matt Slap this week, and it was a very pleasant experience. Glenn is very professional, but also fr We just purchased a used car from Glenn Russell @ Matt Slap this week, and it was a very pleasant experience. Glenn is very professional, but also friendly; available without being pushy. We didn't have to haggle or ask about discounts, Sales Manager, Larry, just gave them to us! In addition, they were patient in waiting while we got our financing in order. Honestly, if I'm asked by anyone where I would recommend they look to purchase a car, new or used, I will recommend Glenn Russell @ Matt Slap. More
How to buy a new Subaru I just bought a new Outback! Glenn Russell was my sales rep and he was the most pleasant person to deal with! Excellent! Professional, knowledgeable a I just bought a new Outback! Glenn Russell was my sales rep and he was the most pleasant person to deal with! Excellent! Professional, knowledgeable and answered all my questions. Would highly recommend this dealership! More