Ourisman Tri-State Subaru
Newark, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Very nice experience Very friendly, nice, and competent. We came from Rehoboth to Matt Slap since they had a Forester coming in that was the color we wanted. My experience Very friendly, nice, and competent. We came from Rehoboth to Matt Slap since they had a Forester coming in that was the color we wanted. My experience with Mark Fox was much more professional than what I had from another dealer. We are glad we drove the extra miles to work with Mark Fox. Debbie Dougherty was also very nice to work with to learn how everything works on the car. More
Out of Town Buyer Glenn Russell made purchasing my first car a great experience! He helped explain and answer all of my questions. In addition, he handled conversing wi Glenn Russell made purchasing my first car a great experience! He helped explain and answer all of my questions. In addition, he handled conversing with numerous family members over the phone in order to answer everyone's concerns. Purchasing from out of town, he delivered on the car that was promised. Glenn was very knowledgeable and adaptable to my buying situation. I would highly recommend him as a sales rep. More
This place is a class act Having purchased two Subaru’s In the past from Matt Slap, I wanted another and drove from Lewes Beach to Newark just to purchase from this business. V Having purchased two Subaru’s In the past from Matt Slap, I wanted another and drove from Lewes Beach to Newark just to purchase from this business. Very fair! More
Purchased Vehicle We first met with Ron Brzezicki and was very helpful in making our decision to target the Forrester. We purchased via Jeremy Heydeman. The purchase wa We first met with Ron Brzezicki and was very helpful in making our decision to target the Forrester. We purchased via Jeremy Heydeman. The purchase was a very good experience and conduct of all staff was professional. I'm hopeful that service is of the same Quality and Professionalism. Thank You More
Great Jeremy was a great salesman. He wanted to sell a car! Debbie was wonderful for showing and explaining tech. The whole experience was very good. Jeremy was a great salesman. He wanted to sell a car! Debbie was wonderful for showing and explaining tech. The whole experience was very good. More
Great experience My experience at Matt Slap Subaru was amazing. My salesperson, Jeremy H., was personable, authentic and NOT pushy. I purchased my previous vehicle a My experience at Matt Slap Subaru was amazing. My salesperson, Jeremy H., was personable, authentic and NOT pushy. I purchased my previous vehicle about 15 years ago and was somewhat undecided about the type of vehicle to get next. I wanted something reliable, big enough for two growing kids, a dog, weekend trips, and long drives. By the time I arrived at Matt Slap my wishlist had grown to include "bells and whistles" I had heard about and thought would make my family comfortable. Jeremy TOOK HIS TIME and discussed many of the vehicles he thought would fit my needs. He showed me all the "bells and whistles" and was HONEST enough to say that a few of them may not be necessary. Before I selected my Subaru, I was still considering two other vehicles, at other dealerships. Nonetheless, I didn't feel any pressure to select my Subaru. Jeremy discussed the other choices with me and agreed with various pros and cons on my list. I ended up selecting the Ascent. I love it! I have had my vehicle over a month now and waited to complete this survey. I can honestly say that I made the best choice for my family and I and I am glad I went to Matt Slap. More
2019 Forester Lease From my first day in checking out the vehicle I wanted to the date of the lease signing I was treated very well and Ron Brezezicki was very helpful as From my first day in checking out the vehicle I wanted to the date of the lease signing I was treated very well and Ron Brezezicki was very helpful as was the entire group I met. I was most impressed with the help of Debbie, who took the time to explain ALL the features of the car. My wife and I are not tech saavy, but Debbie made understanding the car features easy. The fact we will be asked back to make sure we understand its operation and the scheduling of our first complimentary service inspection was a first for me. I have leased many cars over a long period and this was by far one of the best experiences I have found. Thanks Ron. More
Brought in STI for brakes and left with a brand new STI No complaints with the service team. I had to call a few times to get the pricing info figured out, but was able to get the car in with no issues and No complaints with the service team. I had to call a few times to get the pricing info figured out, but was able to get the car in with no issues and was provided a rental/loaner vehicle the same day. While the vehicle was in the shop for routine maintenance/brake replacement, I was able to speak with a salesman who assisted in finding the vehicle I was looking to purchase and come to an agreement with the new vehicle purchase. More
Awesome experience! I had a great experience buying my first car at Matt Slap! Collin was very friendly, knowledgeable, and professional. The whole process went very smoo I had a great experience buying my first car at Matt Slap! Collin was very friendly, knowledgeable, and professional. The whole process went very smoothly and he helped me get exactly what I wanted. More
Wonderful Experience I purchased a vehicle from Matt Slap Subaru last weekend. I had an awesome experience. Our salesperson, Jeremy Heydemann, was exceptional. We love ou I purchased a vehicle from Matt Slap Subaru last weekend. I had an awesome experience. Our salesperson, Jeremy Heydemann, was exceptional. We love our new Subaru! More