Ourisman Tri-State Subaru
Newark, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Love our new Outback Wow!! What a great car buying experience, Jay Brown was very informative and knowlegeable, We feel great about the purchase and LOVE our new Outb Wow!! What a great car buying experience, Jay Brown was very informative and knowlegeable, We feel great about the purchase and LOVE our new Outback. Feel very safe in this car. Thank you to all from management to finance. Excellent !! More
Excellent new car buying experience Jeremy Heydemann was excellent in his knowledge of the Subaru lineup and extremely patient with us. I would highly recommend him to friends and famil Jeremy Heydemann was excellent in his knowledge of the Subaru lineup and extremely patient with us. I would highly recommend him to friends and family. The entire experience exceeded expectations which includes working with Greg W and Chris M. to finalize the deal. We love our new Forester, and the entire buying process. More
Very easy experience My experience has been very easy, and Jay who helped me was very professional and knowledgeable. I highly recommend this place over other dealerships My experience has been very easy, and Jay who helped me was very professional and knowledgeable. I highly recommend this place over other dealerships in the area More
Smooth transition from lease to purchase We had leased two vehicles from Matt Slap Subaru and wanted to purchase our next vehicle. Spoke first with Brittany who explained the process. When we We had leased two vehicles from Matt Slap Subaru and wanted to purchase our next vehicle. Spoke first with Brittany who explained the process. When we got to the dealer Jeremy Heydemann walked us through the process of turning the vehicle before the lease ended. He then helped us find a new Subaru Forrester that we eventually purchased. More
Great experience! Laura Heart-Siano was very knowledgable about the model of Subaru I was interested in. She made the purchase of my car an extremely smooth transaction Laura Heart-Siano was very knowledgable about the model of Subaru I was interested in. She made the purchase of my car an extremely smooth transaction. Chris Montelongo clearly explained the terms of my financing and answered any question I had. I would highly recommend Matt Slap Subaru, Laura and Chris to friends and family.. More
New car buying experience Everyone has been friendly, helpful and professional. No pressure whatsoever. Received healthy discount on 2019 year end inventory closeout. Purchas Everyone has been friendly, helpful and professional. No pressure whatsoever. Received healthy discount on 2019 year end inventory closeout. Purchased Subaru Outback Limited, with nav, i-sight , all the bells and whistles. Both my wife and I love the car, it is tops in safety, comfort, performance, styling and value. Have used the service center for previously owned Subaru's, service excellent More
Stress free car buying I have visited Matt Slap Service & Parts in the past, each of them on two separate occasions. In all of these instances, everyone and I mean everyone, I have visited Matt Slap Service & Parts in the past, each of them on two separate occasions. In all of these instances, everyone and I mean everyone, including the valet that took in my car, has always been professional, polite and courteous. I returned to MS today to look at a newer used car. I went there because of all the positive experiences I had previously. Today I purchased a 2018 Forester and had another great experience. Mark & Chris made the process stress-free and seamless. More
EXCEPTIONAL assistance from Christian and co workers!!!! Since I had a serious fall 1 month ago and have very limited walking ability, I was SO IMPRESSED with the EXTRA COURTESY of the 3 young men that greet Since I had a serious fall 1 month ago and have very limited walking ability, I was SO IMPRESSED with the EXTRA COURTESY of the 3 young men that greeted me as I pulled up to the service area. Without my even asking them for any assistance, they just offered to get my walker from the back of my vehicle, brought it right to the driver side door, and then each one of then took care to open and hold the doors for me; so I could enter the service area with no problems!! Christian was my shuttle driver and he put my walker in and out of the transport vehicle, backed into the driveway where I was going (to lessen the distance for me to have to walk) and EVEN WALKED ME UP TO THE DOOR!! I can't begin to say how OVER AND ABOVE HE WENT!!! THANK YOU SO MUCH CHRISTIAN, you are a TRUE GENTLEMAN!! More
Mario Did Great! It's been a long time since I've shopped for a new (or pre-owned) vehicle so it was such a pleasure to work with Mario who was friendly, easy to talk It's been a long time since I've shopped for a new (or pre-owned) vehicle so it was such a pleasure to work with Mario who was friendly, easy to talk to, and worked with me in an open and non-confrontational way. The dealer policy allowing me to drive the car home and back was outstanding. Both my wife, Kay, and I actually enjoyed our time together with Mario which made it much easier to make a decision on which car was right for us. Our kudos to Mario and the Matt Slap dealership! More
Amazing Jeremy Great experience overall. Jeremy knows a lot, paying attention to our needs. Not only we bought a car, but also he helped us find a better car insuran Great experience overall. Jeremy knows a lot, paying attention to our needs. Not only we bought a car, but also he helped us find a better car insurance deal. More