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Ourisman Tri-State Subaru

Newark, DE

4.8
692 Reviews
Matt Slap Subaru is where drivers from Delaware, Northern Maryland, Southern Pennsylvania and Southern New Jersey go for their next New or Used Subaru vehicle. Our selection of New Subaru Forester, Legacy, Outback, Impreza, XV Crosstrek and WRX models is outstanding. Whether you're starting your search for a vehicle or looking to take a test drive, our automotive experts are available to answer any questions you may have and assist in your search for the vehicle that best fits your needs and budget.
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255 E Cleveland Ave

Newark, DE

19711

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Showing 692 reviews

June 27, 2019

Love our new Outback Wow!! What a great car buying experience, Jay Brown was very informative and knowlegeable, We feel great about the purchase and LOVE our new Outb More

by Robert S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Brown
Jun 28, 2019 -

Ourisman Tri-State Subaru responded

Thank you for the 5 star review, Robert S! We appreciate your business with us and hope to be able to work with you again sometime! Congrats on your new Outback! Sincerely, Eve Slap, Owner

June 25, 2019

Excellent new car buying experience Jeremy Heydemann was excellent in his knowledge of the Subaru lineup and extremely patient with us. I would highly recommend him to friends and famil More

by Forester
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Montelongo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Heydemann
Jun 25, 2019 -

Ourisman Tri-State Subaru responded

Thank you for the positive review, as well as the positive recommendation! We are very glad to hear that Jeremy, Greg W & Chris M were able to make the process as easy as possible for you. Congratulations on your new vehicle and have a great day! Sincerely, Eve Slap, Owner

June 22, 2019

Very easy experience My experience has been very easy, and Jay who helped me was very professional and knowledgeable. I highly recommend this place over other dealerships More

by TShaw409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Brown, Larry Kidd
Jun 25, 2019 -

Ourisman Tri-State Subaru responded

Thank you for your positive feedback, TShaw409. Our team really appreciates your kind words, as well as your business with us! Sincerely, Eve Slap, Owner

June 21, 2019

Smooth transition from lease to purchase We had leased two vehicles from Matt Slap Subaru and wanted to purchase our next vehicle. Spoke first with Brittany who explained the process. When we More

by Gerald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Montelongo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Appleton, whom I spoke with originally when I wanted to understand how to transitional n from leasing to purchasing, Jeremy Heydemann
Jun 25, 2019 -

Ourisman Tri-State Subaru responded

Gerald, Thanks so much for your review! We are happy to hear you had a great experience with us! Thank you for choosing Matt Slap Subaru. Congrats on your new Subaru Forester! Sincerely, Eve Slap, Owner

June 18, 2019

Great experience! Laura Heart-Siano was very knowledgable about the model of Subaru I was interested in. She made the purchase of my car an extremely smooth transaction More

by Elaine S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Montelongo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hart-Siano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2019 -

Ourisman Tri-State Subaru responded

Elaine S, Thanks for your 5 star review! We are happy to hear you had a great car buying experience with us! Thank you for recommending Matt Slap Subaru. We look forward to working with you again. Sincerely, Eve Slap, Owner

June 18, 2019

New car buying experience Everyone has been friendly, helpful and professional. No pressure whatsoever. Received healthy discount on 2019 year end inventory closeout. Purchas More

by Carlhk31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Brown, sales 5 star, Debie (tech) 5 star, Chris (finance) 5 star
Jun 19, 2019 -

Ourisman Tri-State Subaru responded

Carlhk31, We are happy to hear you and your wife love your new vehicle! Thank you for shopping at Matt Slap Subaru! Congrats on your new Subaru Outback! Sincerely, Eve Slap, Owner

June 15, 2019

Stress free car buying I have visited Matt Slap Service & Parts in the past, each of them on two separate occasions. In all of these instances, everyone and I mean everyone, More

by Dolphins13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Montelongo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2019 -

Ourisman Tri-State Subaru responded

Dolphins13, We are so happy to hear Mark and Chris were able to help you successfully! They are both outstanding employees! Congratulations on your new 2018 Forester! We hope you enjoy! Sincerely, Eve Slap, Owner

June 14, 2019

EXCEPTIONAL assistance from Christian and co workers!!!! Since I had a serious fall 1 month ago and have very limited walking ability, I was SO IMPRESSED with the EXTRA COURTESY of the 3 young men that greet More

by Jo Ann
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick V
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian
Jun 14, 2019 -

Ourisman Tri-State Subaru responded

Jo Ann, Thank you so much for your 5 star review. We hope to see you again soon. Thanks for stopping by Matt Slap Subaru. Sincerely, Eve Slap, Owner

June 13, 2019

Mario Did Great! It's been a long time since I've shopped for a new (or pre-owned) vehicle so it was such a pleasure to work with Mario who was friendly, easy to talk More

by Mario, which color?
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Yarbrough
Jun 14, 2019 -

Ourisman Tri-State Subaru responded

Thanks so much for your feedback! Mario is an awesome employee! Sincerely, Eve Slap, Owner

June 08, 2019

Amazing Jeremy Great experience overall. Jeremy knows a lot, paying attention to our needs. Not only we bought a car, but also he helped us find a better car insuran More

by Frankie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Montelongo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Heydemann
Jun 12, 2019 -

Ourisman Tri-State Subaru responded

Hi Frankie, We are happy to hear you had a great experience with us! Thanks for visiting Matt Slap Subaru. Sincerely, Eve Slap, Owner

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