Back

Ourisman Tri-State Subaru

Newark, DE

4.8
692 Reviews
Matt Slap Subaru is where drivers from Delaware, Northern Maryland, Southern Pennsylvania and Southern New Jersey go for their next New or Used Subaru vehicle. Our selection of New Subaru Forester, Legacy, Outback, Impreza, XV Crosstrek and WRX models is outstanding. Whether you're starting your search for a vehicle or looking to take a test drive, our automotive experts are available to answer any questions you may have and assist in your search for the vehicle that best fits your needs and budget.
Contact Dealership

255 E Cleveland Ave

Newark, DE

19711

Directions

By Type

Showing 692 reviews

July 15, 2019

I love my new Forester; happy to be a return buyer. I love my new Forester. My last Forester was 15 years old and had over 202,555 miles on it. When it came time to buy a new Subaru my husband and I did More

by mom of six pets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Montelongo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : And the guy who gave our dog lots of water on the hot day. Thanks!
Jul 17, 2019 -

Ourisman Tri-State Subaru responded

Thank you for taking the time to share your experience with us. We're happy to hear you enjoyed your car buying experience with us. Congratulations on your new Forester and thank you for choosing Matt Slap Subaru! Sincerely, Eve Slap, Owner

July 14, 2019

A happy first-time Subaru buyer This was my first time shopping for a car with Subaru, and it was a great experience. From the first time I went to browse the inventory onsite, sales More

by NMerc78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Montelongo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2019 -

Ourisman Tri-State Subaru responded

Thank you for sharing your experience, NMerc78. We hope that you're enjoying your new vehicle and look forward to working with you for many years to come! Sincerely, Eve Slap, Owner

July 12, 2019

Fast Easy Best Price Went into purchase a new crosstrek today and every part of the experience was wonderful. The deal that was online was exactly what they had. They were More

by Aisubaruct
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn Russell
Jul 12, 2019 -

Ourisman Tri-State Subaru responded

Aisubaruct, Thank you for such a great review! We hope that you're enjoying your new Crosstrek and look forward to working with you for many years to come! Sincerely, Eve Slap, Owner

July 12, 2019

Purchased A Vehicle Our experience at Matt Slap, and working with Jeremy Heydemann, was terrific from start to finish. This was a first purchase with Subaru and we're alr More

by Pmonti27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Heydemann
Jul 12, 2019 -

Ourisman Tri-State Subaru responded

Pmonti27, thank you for your wonderful 5 star review! We are happy to hear that Jeremy was able to give you an amazing experience, we look forward to your continued business. Sincerely, Eve Slap, Owner

July 10, 2019

Great sales and service! I bought my 2017 Forester from Mark Fox back in Dec 2018 and he was friendly, courteous, and professional. I recently took vehicle in for oil change ( More

by Victoria S. RN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not remember his name, intake service 6/24/19 early am.
Jul 10, 2019 -

Ourisman Tri-State Subaru responded

Thank you for such a great review, Victoria S. RN! We are so appreciative of your loyalty and continued business with us. We hope that you're enjoying your new Forester and look forward to working with you for many years to come! Sincerely, Eve Slap, Owner

July 03, 2019

Service Call to schedule my appointment to have some minor scratches and a slight ding in the door be repaired. Ease of scheduling although I did have to wait More

by Mary Mcg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure the young man did I had today in service he was awesome joke that he was the same age as my daughter it just turned 29 a few weeks ago.
Jul 10, 2019 -

Ourisman Tri-State Subaru responded

Thank you for the five-star rating & for your patience, Mary Mcg! Here at Matt Slap Subaru we believe that everyone should be treated like family. We look forward to working with you again! Please let us know if you have any questions or concerns. We're always happy to help. Sincerely, Eve Slap, Owner

July 01, 2019

Great experience Jeremy Heydemann was extremely responsive and helpful throughout the entire experience of leasing a new 2019 Outback and trading in my 2011 Outback. H More

by Dan W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Debbie Dougherty, Jeremy Heydemann
Jul 01, 2019 -

Ourisman Tri-State Subaru responded

Dan W, thanks for the positive review! Thank you for choosing Matt Slap Subaru and we hope to assist you again in the future. Sincerely, Eve Slap, Owner

July 01, 2019

Very nice! I enjoyed working with Glenn! He was helpful and very nice. This was my first time leasing a car and he really helped me understand what the entails. More

by Gabbymanocchio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Russell
Jul 03, 2019 -

Ourisman Tri-State Subaru responded

Gabbymanocchio, We are happy to hear you had a great leasing experience with us. Glenn is an excellent employee & we are honored to have him on our team. Thank you for shopping at Matt Slap Subaru! Sincerely, Eve Slap, Owner

June 30, 2019

Loved our buying experience Visited Matt Slap as the first stop in finding a replacement car. So glad they were first since they turned out to be the only stop I needed. Purchase More

by Jo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Montelongo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Brown, Debbie Dougherty
Jul 01, 2019 -

Ourisman Tri-State Subaru responded

Jo, thank you for sharing your great experience here at Matt Slap Subaru! Our team always appreciates the feedback. We hope that you enjoy your new Impreza Premium! Sincerely, Eve Slap, Owner

June 29, 2019

Excellent buying experience! Hands down the best car dealership I have worked with. Fair trade in value, great purchase price. The 2019 Subaru Outback with the V6 runs as smooth a More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Brown, Larry Kidd
Jul 01, 2019 -

Ourisman Tri-State Subaru responded

Thank you for sharing your experience with our team, Sue! We're happy to answer any and all questions you may have, and we look forward to working with you again in the future. Sincerely, Eve Slap, Owner

...
41
...