Ourisman Tri-State Subaru
Newark, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I love my new Forester; happy to be a return buyer. I love my new Forester. My last Forester was 15 years old and had over 202,555 miles on it. When it came time to buy a new Subaru my husband and I did I love my new Forester. My last Forester was 15 years old and had over 202,555 miles on it. When it came time to buy a new Subaru my husband and I did look around. But we came back to Matt Slap. I am glad that we did. We were given a good deal, treated well and they even let our furry dog hang out in the show room as we finalized paperwork. More
A happy first-time Subaru buyer This was my first time shopping for a car with Subaru, and it was a great experience. From the first time I went to browse the inventory onsite, sales This was my first time shopping for a car with Subaru, and it was a great experience. From the first time I went to browse the inventory onsite, salesman Mark Fox was incredibly friendly, helpful and informative. As a shopper, I usually know what I'm looking for before I set foot in the store/showroom, and this was no different. Rather than pressure me towards anything else or push for the up-sell, Mark listened to what I wanted (Impreza hatchback) and then worked to help me find it and to make sure I was happy with it. That is something that goes a long way in forming my opinion of a dealership and salesman. Between the interactions with Mark in sales and then Chris in finance, this was so easy-going it almost left me confused, but definitely satisfied. My mother tagged along with me, and not only did she comment that this was the best car-buying experience that she's witnessed, but now is thinking of getting a Subaru for herself! I'll definitely recommend Matt Slap to anyone shopping for a new car. Thanks, guys! More
Fast Easy Best Price Went into purchase a new crosstrek today and every part of the experience was wonderful. The deal that was online was exactly what they had. They were Went into purchase a new crosstrek today and every part of the experience was wonderful. The deal that was online was exactly what they had. They were quick and the sale was easy. We were out of the dealership with a new car in under 2 hours! More
Purchased A Vehicle Our experience at Matt Slap, and working with Jeremy Heydemann, was terrific from start to finish. This was a first purchase with Subaru and we're alr Our experience at Matt Slap, and working with Jeremy Heydemann, was terrific from start to finish. This was a first purchase with Subaru and we're already talking about purchasing our second vehicle at Matt Slap! More
Great sales and service! I bought my 2017 Forester from Mark Fox back in Dec 2018 and he was friendly, courteous, and professional. I recently took vehicle in for oil change ( I bought my 2017 Forester from Mark Fox back in Dec 2018 and he was friendly, courteous, and professional. I recently took vehicle in for oil change (think 6/24) and the intake person was very nice and gave me the advertised coupon discount because it was my birthday (I had mentioned). I appreciated that as I had forgot to show the coupon on my phone when I signed in. I believe I'll be a lifetime Subaru customer, I love my Forester! More
Service Call to schedule my appointment to have some minor scratches and a slight ding in the door be repaired. Ease of scheduling although I did have to wait Call to schedule my appointment to have some minor scratches and a slight ding in the door be repaired. Ease of scheduling although I did have to wait a week to get my car in it was explained to me that Vinny the paint guy only comes on site once a week. Was there two hours and understood the process of having to wait since I wasn't the only one there they kept me well informed are the entire process excellent experience. No doubt at all when I chose to purchase a Subaru last year that Matt Slap would let me down. From the ease of buying we had Glenn and he was awesome do the service Top Notch service. They offer snacks coffee and water while waiting. Two huge waiting rooms they're quite comfortable. Happy with every visit that we have there. Was reminded that my car would need an oil change in September and was asked if my email was on file so that they could send the reminder very thoughtful. Thanks everyone there at Matt Slap Subaru. . More
Great experience Jeremy Heydemann was extremely responsive and helpful throughout the entire experience of leasing a new 2019 Outback and trading in my 2011 Outback. H Jeremy Heydemann was extremely responsive and helpful throughout the entire experience of leasing a new 2019 Outback and trading in my 2011 Outback. He was accessible and able to answer my many and varied questions in a timely manner. He consulted with his manager Greg Winter who was also forthright with me. The entire deal went smoothly and as planned. Debbie Dougherty's role as hands-on instructor of the new vehicle's various internal operations was also very helpful and appreciated. More
Very nice! I enjoyed working with Glenn! He was helpful and very nice. This was my first time leasing a car and he really helped me understand what the entails. I enjoyed working with Glenn! He was helpful and very nice. This was my first time leasing a car and he really helped me understand what the entails. More
Loved our buying experience Visited Matt Slap as the first stop in finding a replacement car. So glad they were first since they turned out to be the only stop I needed. Purchase Visited Matt Slap as the first stop in finding a replacement car. So glad they were first since they turned out to be the only stop I needed. Purchased an Impreza Premium and couldn't be happier. Jay, Greg, Debbie and Chris were great to work with. All very knowledgeable and patient. More
Excellent buying experience! Hands down the best car dealership I have worked with. Fair trade in value, great purchase price. The 2019 Subaru Outback with the V6 runs as smooth a Hands down the best car dealership I have worked with. Fair trade in value, great purchase price. The 2019 Subaru Outback with the V6 runs as smooth as my previous Audi, and it cost less, doesn't require premium gas, and parts and labor won't cost me an arm and a leg. This is my 2nd Subaru and my first purchase with Matt Slap. They were so nice. Go see Jay and Larry for your next purchase, you will be glad you did! More