Ourisman Tri-State Subaru
Newark, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Excellent service for repairs Service department knowledgeable and competent with Subarus. I really appreciate their expertise after a terrible experience at Reedman Toll. I needed a new battery. R knowledgeable and competent with Subarus. I really appreciate their expertise after a terrible experience at Reedman Toll. I needed a new battery. Reedman toll insisted the battery was fine. They replaced a brake part(which did not help the problem).After 4 emergency tows. I went to a Subaru dealer in Stone Harbor. They replaced my battery. Problem was solved!! Tow truck drivers recommended Mat Slapp and they are great. Friendly, organized and knowledgeable More
As it was not rush hour, access and egress were no sweat. Valet took my Outback quickly and was helpful. COVID arrangements were excellent. Service completed on time and they showed how adjust the brightness Valet took my Outback quickly and was helpful. COVID arrangements were excellent. Service completed on time and they showed how adjust the brightness on the entertainment system. Very satisfied. More
The person who checked me in asked if I wanted a courtesy wash. The service rep was courteous . The service was done in45 minutes.overall very good service wash. The service rep was courteous . The service was done in45 minutes.overall very good service More
Happy! Our experience purchasing our new Subaru was very positive. Mark was helpful and friendly and addressed any questions or concerns we had. A good overa Our experience purchasing our new Subaru was very positive. Mark was helpful and friendly and addressed any questions or concerns we had. A good overall experience! More
Dealt with corporate headquarters regarding my last experience. I requested to speak with a manager a minimum of five times. Either I was ignored, or they chose not to honor my request! Hmmmmm...... experience. I requested to speak with a manager a minimum of five times. Either I was ignored, or they chose not to honor my request! Hmmmmm...... More
service The buying experience was very straight forward although at my 1st service greasy handprints were left on the door handle afterwards. Everyone is alwa The buying experience was very straight forward although at my 1st service greasy handprints were left on the door handle afterwards. Everyone is always friendly. More
Alyce was great. She made sure I was happy with my purchase. It was quick and simple to buy my Subaru Forester. I would recommend Matt Slap Subaru. purchase. It was quick and simple to buy my Subaru Forester. I would recommend Matt Slap Subaru. More
Last time our 2006 Subaru Tribeca end up having engine problem, and the dealer manager helped me & my daughter towed our SUV back in their dealer shop free of charge & fixed it the following day. Then re problem, and the dealer manager helped me & my daughter towed our SUV back in their dealer shop free of charge & fixed it the following day. Then recently we had our 2018 Subaru Forester scheduled for maintenance & the courteous staff offered me to have our car wash.free of charge. Very impressed with their Superb service & flexibility to help their customers who are in need. I will definitely recommend Matt slap Subaru to my family, friends & co-workers. Keep up the good work Matt Slap Subaru. More